Infinity Electric reviews

Jake has relied on Infinity Electric since 2019 for a steady stream of work on his home and commercial properties — everything from landscape lighting and indoor/outdoor speaker systems to new service panels, residential and commercial panel replacements, remodel wiring and interior and exterior LED retrofits. He turned to them again and again, and they completed each project, bringing up-to-date electrical know-how while keeping an old-school reliability: arriving when scheduled and sticking with a job until it’s finished. He calls out Michael, Jon, Mike B., Colleen and Diego by name for their work, and looks forward to hiring the same team for whatever comes next.

Emma F. came home to a dark condo after the utility company tested breakers nearby and power was restored to the building — only her unit never turned back on. Because Infinity had installed the internal breakers and left their number on the panel, she called them even though it was after hours. They returned the call, walked her through resets over the phone and even used FaceTime to try to diagnose the issue. When those steps failed, Infinity came through: a technician arrived at 8:30 p.m., found the faulty piece of equipment quickly, replaced it, and had the lights back on within ten minutes. Other contractors that night passed the problem along and left her without answers, but Michael and John refused to leave it dark. Emma ended up keeping Infinity’s number on her panel and plans to hire them for future work — what she’ll remember most is the late-night FaceTime troubleshooting and the 10-minute fix from the techs who showed up.

Mike M. hired Infinity to add an electric-vehicle charging plug at his home and watched the project move oddly fast at first — ten days from bid to install — then stall for more than two months before finally passing inspection. The on-site work itself was fine: the installer arrived late but cleaned up, yet made a wiring mistake that caused the first inspection to fail. After that, communication fell apart. He had to call multiple times and ultimately escalate to the owner to get any response; Infinity never proactively scheduled the inspections and repeatedly failed to follow a simple agreement (for example, sending a morning text to confirm an inspector’s arrival), so he was left scrambling during business meetings to find out what was happening. He also paid in full when the crew left — before the inspection — and felt that payment didn’t prompt any better follow-through. The inspection sequence became the story: the first visit failed because the company’s electrician hadn’t pre-checked the work, wasting two hours; the second inspection was missed entirely because no one showed up or even told him; the third finally passed, but Infinity still didn’t send anyone to liaise,,