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This company is not safe to hire. We analyzed over a hundred reviews and found a clear pattern of missed appointments, deceptive sales practices, and unfinished work that often requires expensive fixes from other contractors. One homeowner paid $13,000 for a whole-house repipe that now backs up sewage into her yard, and the company refuses to return. Another discovered that the company sent estimators from two differently named businesses to her home without disclosing common ownership, a tactic designed to create the illusion of competitive quotes. The workmanship signals confirm what the stories show: value and sales conduct both score a dismal 3.0 out of 10, with negative mentions outnumbering positive ones. Forty reviews describe the same choreography: aggressive same-day pressure to sign, vague estimates that balloon later, then radio silence when problems surface. Even the minority of satisfied customers often mention needing to chase down callbacks or accept incomplete punch lists. (One landscaping client had to loan the salesman tools to finish a warranty repair, which is both endearing and alarming.) If you're researching solar or remodeling contractors in Southern California, keep looking. The risk here is too high, and too many homeowners have already paid for lessons you don't need to repeat.
If you value your time and money, skip this contractor. The pattern of missed appointments, deceptive quoting practices, and refusal to fix shoddy work is too consistent to ignore.
Gloria Echevarria paid $13,000 for a whole‑house repipe two to three years ago and discovered a nightmare soon after: sewage, debris and even stool backing up through her cleanouts, foul bathroom odors that never went away, and standing water in every access point. The underground lines are not carrying waste to the city outlet; when bathrooms get flushed the water backs up into her backyard, and the kitchen cleanout even had bugs crawling out of the sewage. She worries the pipes weren’t installed with the proper slope so wastewater could flow away. She called Inner City Skyline many times, but the company reacted angrily, refused to accept responsibility, and a representative named John declined to arrange repairs. On a separate leak inside a wall, the crew threatened to place a lien if insurance didn’t pay quickly. The lasting image she carries is not the bill — it’s recurring raw sewage, persistent odors, and a contractor who refused to remediate the problem and resorted to threats.
Shelby P. wanted a foundation repair estimate during escrow and called Novel Remodeling to get the process started. She quickly discovered a strange overlap: at 9 a.m. someone from Inner City Skyline rang asking what work she needed, and when she pressed them on where they’d found her number they answered simply “online.” She agreed to a 5:30 p.m. visit from Inner City Skyline and planned for her husband to be present, but at 4 p.m. a different person from Inner City Skyline called again, oblivious to the already-scheduled appointment and trying to reschedule for the next day. At that point she cancelled all dealings with Inner City Skyline. Novel Remodeling did send someone out soon after, but the representative refused to go under the house to inspect the foundation—the very reason she’d called—and promised an estimate by Monday that never arrived. Putting the pieces together, she realized Novel Remodeling and Inner City Skyline share the same owner (Mr. Partiel), and suspected the two brands were being used to manufacture the appearance of competing quotes. Her lasting impression: her contact information had been circulated between the brands without disclosure, and she felt mis
Carol H. answered a sales call in July a year and a half ago because she needed attic insulation replaced after rat damage. The company sent a technician who pressured her to decide that same day—he claimed he didn’t want to drive back—and never actually climbed into the attic before quoting a $5,000 job to replace insulation and add two attic fans. She agreed but later regretted it: on the day of service the crew also pushed for new ducts she didn’t need, which she declined. About a year after the installation she had a termite inspector examine the attic fans; he photographed them, called them “tiny,” and put their market value at roughly $300 each. Her invoice, however, had about $2,500 assigned to the attic-fan portion of the work, meaning she effectively paid roughly $1,250 per fan. She concluded the company gouged on the fans and felt targeted as a woman, and when she tried to get an explanation the man in charge refused to return her call—leaving her with a large charge and no recourse.
Passed screening
Passed screening
Among the longest-standing installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
Carl took a chance when a rep from Inner City Skyline called about home improvements, and because the person came across as professional he agreed to have a solar system installed to combat rising electricity bills on his ranch-style home. Sam managed the project, arriving on time, answering questions, and keeping every appointment; Carl never felt out of the loop because the team phoned regularly to check his satisfaction. The install also produced a concrete benefit—he received about $7,000 in federal tax credits on his 2017 return. Impressed by that experience, he hired the company again to add clear roofing panels over his patio. Ori finished that job in a single day, but after a stretch of rain a leak appeared. John returned promptly, reassured him, and arranged to reinstall the panels to prevent future leaks. Carl found it noteworthy that negative reviews seemed to come from people who never actually hired the company, and what stuck with him was both the sizable tax credit and the team’s quick, hands-on follow up when a problem arose.
Carol H. answered a sales call in July a year and a half ago because she needed attic insulation replaced after rat damage. The company sent a technician who pressured her to decide that same day—he claimed he didn’t want to drive back—and never actually climbed into the attic before quoting a $5,000 job to replace insulation and add two attic fans. She agreed but later regretted it: on the day of service the crew also pushed for new ducts she didn’t need, which she declined. About a year after the installation she had a termite inspector examine the attic fans; he photographed them, called them “tiny,” and put their market value at roughly $300 each. Her invoice, however, had about $2,500 assigned to the attic-fan portion of the work, meaning she effectively paid roughly $1,250 per fan. She concluded the company gouged on the fans and felt targeted as a woman, and when she tried to get an explanation the man in charge refused to return her call—leaving her with a large charge and no recourse.
Mrs. D. paid a large sum to have her home's roof replaced and expected clean paperwork and the work promised in the contract. She asked repeatedly for receipts that would satisfy the IRS and for the demo book the salesman had shown her, but the crew kept making excuses and never brought the materials or acceptable documentation. Vents that the contract supposedly covered were installed as three basic $39.99 items, yet the company billed her $1,000 for them — a job a roofer completed in about an hour. She also paid for the permit but was refused a receipt. Almost a month after installation she ended up with what she considers the most expensive, lowest-quality roof on the block and still lacks the demo book and IRS-friendly receipts.
After wildfires gutted her Pacific Palisades home, Leah found Inner City Skyline when she didn’t know where to begin. Tal stayed with her from day one, guiding her decisions and keeping her calm and informed, while David took a hands-on role, overseeing safety upgrades and the finer design details to ensure everything met high standards. The crew rebuilt more than the structure—they restored her sense of security and turned a devastating loss into a carefully considered new beginning. What she remembers most is the steady presence and technical attention: clear communication combined with rigorous safety and design oversight left her with a home that feels both safer and thoughtfully rebuilt.
After the wildfires swept back through Malibu and his house took heavy damage, Aaron Hughes turned to Inner City Skyline on a family friend’s recommendation. He found Tal waiting in the wings, guiding him step‑by‑step and handling the paperwork and logistics with steady empathy and efficiency so he never felt abandoned during the rebuild. David then took over the construction, rebuilding with care and adding important fire‑resistant upgrades that changed the risk profile of the property. The team didn’t just restore the house’s looks — they delivered a safer, thoughtfully reworked home that feels like a true fresh start. What stuck with him most was Tal’s constant support paired with David’s practical fire‑hardening work; that combination turned a traumatic loss into long‑term peace of mind.
Gloria Echevarria paid $13,000 for a whole‑house repipe two to three years ago and discovered a nightmare soon after: sewage, debris and even stool backing up through her cleanouts, foul bathroom odors that never went away, and standing water in every access point. The underground lines are not carrying waste to the city outlet; when bathrooms get flushed the water backs up into her backyard, and the kitchen cleanout even had bugs crawling out of the sewage. She worries the pipes weren’t installed with the proper slope so wastewater could flow away. She called Inner City Skyline many times, but the company reacted angrily, refused to accept responsibility, and a representative named John declined to arrange repairs. On a separate leak inside a wall, the crew threatened to place a lien if insurance didn’t pay quickly. The lasting image she carries is not the bill — it’s recurring raw sewage, persistent odors, and a contractor who refused to remediate the problem and resorted to threats.
David lost his Malibu home in the fires and felt overwhelmed when the rebuild began. He turned to Inner City Skyline based on their reputation and found the team matched every expectation. Tal stayed by his side through the entire process, guiding choices and keeping the rebuild smooth, while a company representative named David personally oversaw the restoration to make sure work met the highest standards. Craftspeople paid close attention to finish work and the project prioritized fire-resistant materials and construction details. He ended up with a beautifully rebuilt, fire-resistant home that finally feels safe — what stood out most was the constant, hands-on support and the careful oversight that kept everything on track.
Lillian Chase hired John for the installation work and found him consistently professional. She appreciated that he always arrived on time, cleaned up thoroughly after each visit, and completed every task he set out to do. His attention to detail stood out—nothing felt rushed and the finished work reflected that care. Money is the only hold-up; she plans to bring him back as soon as she saves up.
Uzo O. hired the company to build a pool as a gift for her kids, but what began as a family project turned into a year of on-and-off work and escalating conflict. She found only one person at the firm — David — treated her respectfully; he handled sales. The rest of the crew came across as disrespectful and untrustworthy, and the company subcontracted the pool work to outside crews who frequently seemed unsure of what to do. Those crews left work the city inspector refused to sign off on, yet the company pushed for payment for what Uzo calls substandard, unfinished work. She posted recent photos after a year of intermittent progress and repeated disagreements with subcontractors. In an update she pushed back against a manager named Harry: she insists she never behaved disrespectfully, and explains the two bounced checks occurred early in the project — one was a post‑dated check deposited early and the other was cashed contrary to an agreement with her husband to wait. She also says two separate subcontractors have complained they weren’t paid and are now in litigation with the company, that Harry himself acted rudely toward her, and that the firm hires cheap, unvetted labor which,
Long-term satisfaction for Inner City Skyline drops to 2.2 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.