Luke Roofing reviews

Cathy C. remembers hiring Luke Roofing Inc. more than twenty years ago to replace a shingle roof with a Class A asphalt roof on her ranch-style home. She found their price competitive, the crew followed the contract exactly with no surprises, cleaned up at the end of each workday, and—if her memory serves—wrapped the project up a little earlier than expected. Over the years she steered several neighbors their way and never heard any complaints, and watching the company still operate decades later reinforced her impression that they do solid, reliable work. What lingered most for her was their daily cleanup and the fact the job finished ahead of schedule.

Mark S. picked up a referral from Newport Beach realtor Coby Ward and hired Gary Luke’s Luke Roofing to re-roof his Eastbluff home in 1997. He walked away impressed: the crew left the site neat, finished promptly, and delivered top-quality workmanship. Fifteen years later, in April 2012, he turned to Luke Roofing again for a much bigger challenge — a commercial roof exceeding 26,000 sq. ft. on Anaheim’s Tile Mile near State College Boulevard and Ball Road. The team handled the fabrication work smoothly, stayed cooperative with his staff, and maintained straightforward, honest communication throughout the project. What distinguished the experience was consistency of character: Gary Luke and his crew proved dependable, fair, and honest across both a tidy residential re-roof and a large-scale commercial job. That continuity — excellent workmanship plus integrity — is what removed any doubt about getting a great roof, no matter the size, and kept him coming back.

Susan M. paid roughly $27,000 for a roof job by Luke Roofing and noted that a roof they’d installed in 1996 later failed in the rainy winter of 2019 — a failure she accepts wasn’t Luke’s fault. But in June 2019 a crew from Luke returned to strip the roof while she was out of state and her husband was at work, and that visit led to the trouble. She discovered that the living/dining room, which has no dropped ceiling, was exposed to a drizzle the moment the old roofing came off; a rain of damp black bits the size of “raw sugar” fell into a room full of antiques. Lampshades soaked, upholstery spotted, and the top of an art nouveau table received damage that reduced its value; her husband vacuumed what he could and left the rest for her to see when she returned in October. She photographed the damage, mailed the photos and a short description to Luke Roofing and offered to wait while they sent someone out to verify it, but the first letter was apparently misread and she had to resend a briefer complaint. Weeks passed with no contact, and when the company finally replied they insisted the damage happened at a different time — a conclusion she finds hard to accept. After investing in an,

David hired Gar Luke Roofing to re-roof his 3,300-square-foot home and install solar panels at what he considered an excellent price. He ended up with a new roof and working solar system, and one year later everything is still performing well. The crew stayed professional and friendly, responded quickly during the process, and completed the reroof and solar installation as a single, uninterrupted job that kept disruption to a minimum and left the grounds spotless. After checking many options, he came away convinced they were the best choice for both roofing and solar — the clean site and trouble-free performance a year on are what he remembers most.

Mindi S. turned to Luke Roofing after a friend’s recommendation when a roof leak needed attention. The crew arrived to assess the problem, gave a quote and repaired the leak that same day. The final bill came in at less than half of what another company had quoted, and the job included a one-year warranty. What stuck with her was the combination of a same-day fix, a steep savings compared with a competitor, and the one-year guarantee.

A A. hired the company to fix a leak in the house and the crew ended up breaking a skylight during the visit. They performed a sloppy repair and then refused to fix the damage they caused. The result: a broken skylight left unrepaired after what was supposed to be a routine leak fix — a detail prospective customers should take into account before hiring them for roof or skylight work.

Mary Ellen G. had problem areas on her roof and hired Luke Roofing to make the repairs. Jonathon and the crew photographed the trouble spots and walked her through, step by step, how they planned to fix each issue. After the job was done she asked for additional photos, and they promptly sent someone back to take them. The detail that sticks is their thorough photo documentation and fast follow-up—she ended up with a clear visual record of the repairs.

TC called Gary Luke to fix a leak in their roof. The crew showed up within two to three days, carried out a careful repair at a very competitive price, and left them satisfied. They have referred the company multiple times and would hire them again. What stuck with them was the quick scheduling combined with solid workmanship and value — enough that recommending Gary Luke became routine.

Bessie B. ended up with a post-job issue that the company did resolve — it just took them longer than she expected to respond. Apart from the slow follow-up, she found the rest of the process and the final outcome fine. The lasting detail: the problem got fixed, but service response can be slow.