85
Trust
Score
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Martinez Electrical Services reviews

NATIONAL
Martinez Electrical Services
26 Reviews • 1 Location 3,458 Data Points Processed

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The Verdict

Martinez Electrical Services will solve your problem, but don't expect a seamless experience. We found 21 reviews describing fast turnarounds and reasonable pricing, and when Juan Carlos comes through, he really does: one homeowner watched him return after dark with the correct part to fix a lighting mistake at no extra charge. But reliability is inconsistent. Three reviewers reported confirmed appointments that ended in no-shows, and two described messy, incomplete work: one came home to thick dust coating newly installed hardwood floors because no drop cloths were used, while another spent weeks chasing the owner to finish a solar panel hookup he kept postponing. The professionalism gap is the real issue here. We noticed 18 mentions of strong follow-up support when things go right, but communication falls apart under pressure. If you need a straightforward repair and can handle a potential scheduling hiccup, the pricing is fair. If your project involves multiple visits or subcontracted solar work, prepare for friction.

If you have a single-day electrical fix and flexible timing, Martinez delivers solid work at a good price. But if you're coordinating a larger install or need rock-solid appointment reliability, the no-show pattern is worth considering.

3 Stories That Stood Out

1. Joe M.
Yelp | Oct 2, 2024 |

Joe M. was remodeling a rental and, while searching NextDoor for a certified electrician to handle tricky wiring, found Juan Carlos highly recommended. He called about a balky bathroom light; Juan Carlos answered promptly and arrived the next day. Juan Carlos removed the ballast, rewired the fixture, and warned that the long LED tube he had bought might prevent the light from working properly. A few hours later, when the light still misbehaved, he called back. Juan Carlos explained he was finishing a large job some distance away but kept communication clear and promised to return. After dark Juan Carlos showed up with the correct part, completed the repair, and didn’t charge extra — a level of follow-through he rarely encountered during the remodel. The detail that stuck: Juan Carlos came back after hours with the right part and fixed the lighting at no added cost, leaving the rental safely wired.

2. Yvonne H.
Yelp | Nov 24, 2021 |

Yvonne H. hired Juan Carlos to handle the electrical work for a new swim spa at her high-desert home. From the outset the project stalled on communication: her husband left multiple voicemails before finally reaching Juan Carlos to set an estimate appointment, and he never showed up or called to reschedule. When Yvonne later called on her own he arrived that same day and provided an estimate, then returned later to complete the pre-wiring so the spa could be delivered. They agreed he would come back after delivery to finish the hookup and the electrical setup. When she confirmed the delivery date he agreed to be there and even said he would start at 7:00 AM; by 7:30 he had not arrived and had forgotten the appointment. He apologized, promised to finish after a 9:00 AM booking, then by 11:00 AM still had not shown and told her he was “down the hill” and didn’t know when he could make it — though he insisted he would come even if late. Yvonne took time off work to be available, watched the appointment slide by, and ended up with an incomplete job and mounting frustration. She wants her money returned so she can hire an electrician with a more reliable work ethic; the lasting detail a

3. Karen I.
Yelp | Jan 13, 2020 |

Karen I. hired Martinez Electrical Services to install eight recessed lights in her living room in December 2019, right before Christmas. She came home to crews who had worked without drop cloths, leaving layers of thick dust on the furniture, kitchen appliances, counters and newly installed hardwood floors — dust that took weeks to settle. While crawling through the attic to do the wiring, they removed old cans, electrical boxes and wiring and simply left those discarded parts up there. She thought the owner was Carlos, and when she confronted him he shrugged and told her, “You came back too soon.” He promised to return with a dimmer that would actually control the new fixtures but never came back, so the lights remain so bright the family rarely uses them. What lingers is the mess through the holidays, an attic full of the old debris, and lighting that ended up unusable because the promised follow-up never happened.

Platforms Monitored

Yelp
26 Reviews · 2 Locations
4.4/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.6/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
3.9/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 85

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 8 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Joe M.
Yelp | Oct 2, 2024 |

Joe M. was remodeling a rental and, while searching NextDoor for a certified electrician to handle tricky wiring, found Juan Carlos highly recommended. He called about a balky bathroom light; Juan Carlos answered promptly and arrived the next day. Juan Carlos removed the ballast, rewired the fixture, and warned that the long LED tube he had bought might prevent the light from working properly. A few hours later, when the light still misbehaved, he called back. Juan Carlos explained he was finishing a large job some distance away but kept communication clear and promised to return. After dark Juan Carlos showed up with the correct part, completed the repair, and didn’t charge extra — a level of follow-through he rarely encountered during the remodel. The detail that stuck: Juan Carlos came back after hours with the right part and fixed the lighting at no added cost, leaving the rental safely wired.

2. Lori L.
Yelp | Aug 23, 2022 |

Lori L. arranged for Carlos and his crew to repair her elderly father's porch light and install a motion sensor, scheduling the visit so she could be there while traveling from Northern California. Carlos and his team proved patient and professional with a very particular, hard-to-please dad, working quickly and efficiently to complete the job. She specifically asked Carlos not to discuss cost with her father and offered to pay; the quote came in very reasonable and the new lights are working perfectly. The only loose end is that she still hasn't received an invoice for the work. Her father ended up very satisfied with the results, and the outstanding billing is the one practical detail left to resolve.

3. Rick A.
Yelp | Apr 20, 2022 |

Rick hired Solor Optimum to install solar panels on his home; they brought in Martinez Electric as the subcontractor, and the job quickly turned into a string of communication and quality disputes. He found Martinez’s lead, Juan Carlos, arrogant and often unreachable — Juan Carlos repeatedly failed to return calls and told him he was too busy. When Rick objected to how the electricians were wiring the new electric panel and ordered the crew to stop, the crew pressed on anyway and phoned Juan Carlos, who promised to call back and never did. Rather than pausing until the homeowner’s concerns were resolved, the crew continued work and later left the site mid-day for lunch, saying they would return — then never came back or phoned to explain. At one point they wanted Rick to stand outside and tell them which breaker to switch because they wouldn’t enter the house due to COVID; they left without finishing the labeling or explaining next steps. Solor Optimum’s rep, Renne, intervened and sent Martinez back to address the problems, but the crew insisted their approach was required by code. Rick produced the relevant code language and was told the code had been changed; Juan Carlos then ph

02

1. Gil D.
Yelp | Aug 8, 2024 |

Gil needed a repair on his home’s solar array, and Juan drove 90 minutes to get there. He arrived, fixed the array quickly, and left Gil impressed by the willingness to travel and the speedy, effective repair — the long drive for a fast fix is what stood out.

2. Manic M.
Yelp | Nov 15, 2020 |

Manic M. hired a crew for a residential solar install and found the installers immediately personable. They watched the foreman take extra time to walk through how the system would be installed and what routine upkeep would involve, which made the technical side feel straightforward. The team worked professionally and treated the yard respectfully — leaving no trash behind — and that attention to detail led them to refer the company to friends. What lingered most was the foreman’s patient explanation paired with the spotless cleanup.

3. Yvonne H.
Yelp | Nov 24, 2021 |

Yvonne H. hired Juan Carlos to handle the electrical work for a new swim spa at her high-desert home. From the outset the project stalled on communication: her husband left multiple voicemails before finally reaching Juan Carlos to set an estimate appointment, and he never showed up or called to reschedule. When Yvonne later called on her own he arrived that same day and provided an estimate, then returned later to complete the pre-wiring so the spa could be delivered. They agreed he would come back after delivery to finish the hookup and the electrical setup. When she confirmed the delivery date he agreed to be there and even said he would start at 7:00 AM; by 7:30 he had not arrived and had forgotten the appointment. He apologized, promised to finish after a 9:00 AM booking, then by 11:00 AM still had not shown and told her he was “down the hill” and didn’t know when he could make it — though he insisted he would come even if late. Yvonne took time off work to be available, watched the appointment slide by, and ended up with an incomplete job and mounting frustration. She wants her money returned so she can hire an electrician with a more reliable work ethic; the lasting detail a

03

1. Lisa N.
Yelp | Jul 16, 2020 |

Lisa N. found herself without power when the main breaker at her home failed. Juan first attempted to walk her through a reset over the phone, and when that didn’t solve the problem he drove out, replaced the breaker, and got everything working again. She ended up recommending him to friends and family and plans to call him again if another issue comes up — the standout was the quick remote help followed by a prompt in-person fix that left her confident the company would respond when needed.

2. T M.
Yelp | Jul 8, 2020 |

T M. called about a small electrical problem at their home and found the technician quick to provide clear pricing and a fast solution. They watched him diagnose and fix the issue with no fuss — it turned out to be a simple repair, but he never made them feel ignorant about not knowing the details. Pricing matched what a typical certified electrician would charge, which reassured them that this was a professional job done the right way. They ended up saving the installer’s contact information for future needs and left convinced that paying for a certified electrician up front is worth it for a proper, no-drama fix.

3. Desiree B.
Yelp | Jun 13, 2020 |

Desiree needed a floodlight camera installed and called — she landed a same-day appointment. Juan showed up polite and professional, diagnosed the improper wiring, and rewired things so the camera was ready for installation. The job came with very reasonable pricing, and she left impressed enough that she’ll call them again when she needs service.

Long-term Satisfaction

Recent customers rate Martinez Electrical Services 4.5 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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