Michael & Sun Solar reviews

Fred-Rick hired Michael & Sun Solar to outfit his home with a rooftop system. The crew guided him through panel selection, handled outreach and permitting, and carried out the installation smoothly—no glitches during the work. After activation he noticed the system’s peak showing 6.1 while the design had been for 7.2; the installers walked him through the reason, explaining that the system itself uses some of the energy it produces, which clarified the gap. He also received helpful follow-up support whenever questions arose. One year later the array has produced a small net surplus, and what stuck with him most was the combination of clean installation, quality equipment, and the clear, patient explanations that followed.

Lou hired Michael and Sun's to install an Enphase solar system with a battery backup two years ago, then brought them back last year to add panels after he bought an electric vehicle. He found their work consistently professional and reliable — they handled permits, installation, and follow-up without fuss and stood behind the equipment they installed. When questions or problems popped up, they answered quickly; if an issue couldn't be fixed over the phone, they showed up at his door rather than leaving him stranded. Because of that responsiveness he re-engaged them without hesitation, and he still calls them first whenever a system question comes up.

Tammy was picky and compared pricing and product from several vendors before she chose Michael & Sun for a solar-plus-backup install on her rural property. From the first meeting through final hookup, she watched the team operate like a well‑tuned operation staffed by genuinely friendly people — communication stayed clear, schedules held, and the crew delivered exactly what they promised with no surprises. The installation finished in December 2024, and she’s since reaped the benefits of solar generation plus a backup system: outages that used to cause anxiety now pass without her flinching. The detail that mattered most to her was that the backup power actually works when the grid fails — a practical outcome that made the whole comparison-shopping effort worthwhile.

A year after his 2024 rooftop solar install from Michael & Sun, Walt discovered the system has been running flawlessly. He watched his PGE bill shrink to just a few hundred dollars a year, a dramatic change from before. Michael & Sun handled the installation and all the permits, staying helpful through the process. He ended up with 24 panels on the roof — more than it looks at first glance, but necessary to keep an electric car charged — and the panel count is the detail that made the biggest difference to his energy bills.

Debora F. had Michael & Sun install solar panels on her home two years ago. The crew finished the entire installation in a single day, and the process felt seamless from start to finish. For the past two years she’s enjoyed steady power production from the system and appreciated Michael & Sun’s attentive customer service. What sticks with her is the one-day install paired with reliable output over two years.

Steve D hired the company to install solar on his 100‑year‑old house and ended up impressed by the crew. Michael and Matt completed a quick, neat install and handled the heavy permit and PG&E paperwork without drama. The one blemish was a miscommunication about the microinverter model: he would have chosen the next model up if he’d been properly informed, so he docked a star. As a retired electrical contractor who’s hard to please, he’s sparing with five‑star ratings, but he would use the company again. The memorable takeaways: solid workmanship and strong permit support—just confirm inverter model selection before signoff.

Miroslav had a two-phase residential solar installation completed by Michael and walked away with no complaints. After the second phase, the house began experiencing a short—lights started flickering—so he emailed the company at 10 a.m. Michael arrived by noon, worked through the issue, and had everything fixed by 3 p.m., all while being kind, informative, and thorough about what he found and why. The memorable detail: a same-day response and clear explanation turned a potentially stressful follow-up into a quick, practical repair.

Mark Stornetta hired Michael’s team for a rooftop solar install and found them phenomenal to work with. He watched a professional crew carry out a meticulous installation, then walk him through how the system operates so he understood what to expect. When connection hiccups popped up while bringing the system online, the team methodically troubleshot until everything was fully operational. He left impressed by their combination of careful workmanship and hands‑on support — especially that they stayed until the online issues were resolved.

Jessica Wong hired MSS to add solar panels and a battery to her rural West County home. She found the whole team — from sales and design through installation, account management and finance — professional and capable, and appreciated that MSS handled much of the PG&E permitting behind the scenes. When roof certification and a separate heat pump crew were working on the house at the same time, MSS stepped in to coordinate efforts so the projects didn’t clash. Michael from MSS showed up in person several times to troubleshoot and align the different trades, a hands-on touch that made the logistics much smoother. In the end she ended up with a system that reduces the household’s reliance on the grid, which mattered a lot given the remote location.