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Michigan Solar Solutions reviews
• updated MAR 3, 2026Loading map...
The Verdict
Michigan Solar Solutions is a competent installer but not one we'd champion. We found patterns that suggest you'll get a professional installation crew and decent support after the sale, but the company's coordination between teams can fall apart. One reviewer ended up paying nearly $1,000 to fix a panel-placement error caused by miscommunication between the sales and install departments, then waited months for a resolution plan that never came. Another accidentally received internal emails where sales staff complained that customers shouldn't be part of the design process. Those aren't isolated complaints, they're structural cracks. On the upside, 10 reviewers specifically mentioned solid workmanship, and the company handled post-installation roof work smoothly in multiple cases. If you're willing to chase down answers yourself when communication stalls, you'll probably end up with a system that works. But if you expect a seamless handoff between departments or prompt replies when problems surface, look elsewhere.
If you prioritize installation quality over office responsiveness, Michigan Solar Solutions will get the job done. But expect to push for updates when coordination between teams breaks down.
3 Stories That Stood Out
After years of planning, Andrew picked Michigan Solar Solutions for his solar project and discovered a sharp contrast: the installation crew did excellent, inspector‑approved work, but the company’s back office was a recurring source of trouble. He ended up with about half a dozen panels placed in the wrong location because of miscommunication between teams, and the company is charging him just under $1,000 to correct what they installed. He found the installers’ craftsmanship earned praise from inspectors, yet getting a plan to fix the misplaced panels became painfully difficult. Responses about next steps often didn’t arrive unless he pushed the service team, and the whole project has dragged on for more than six months with no clear end in sight. The administrative dysfunction showed up in other ways, too: he was accidentally copied on an internal thread where sales griped about customers and argued they shouldn’t be involved in planning and design. That attitude echoed in his interactions—staff tried to talk him out of correcting the bad panel placement, refused for weeks to approve a performance‑improving change because it wasn’t the “original plan,” and replies, when they
Craig M discovered that a storm had damaged his roof and that the original solar installer wouldn’t remove and reinstall the panels for the roof work. He ended up turning to Michigan Solar Solutions, and they stepped in to handle the whole problem. He watched them carefully take the equipment off the roof, protect his property while the roofing was completed, then return and reinstall the array with attention to detail. The crew checked every connection, left the system operating exactly as it should, and cleaned up thoroughly. He singled out the reinstallation team (the review’s names are redacted) for doing the heavy lifting with care and professionalism — the combination of careful handling and a tidy finish is what he remembers most.
In 2017 khercula chose Michigan Solar Solutions to install a small grid-tied solar system on their home. What stood out was the company's consultative, no-pressure approach: the team answered every question during the consultation and walked them through the decision until they felt comfortable moving forward. Once the array started producing, their utility bills dropped significantly, confirming the payoff. They also found the staff knowledgeable and genuinely caring — a combination that felt uncommon. The detail that lingers most is the calm, informative sales process coupled with competent installation and real savings on the electric bill.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 87
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 11 years
Operating longer than most installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Review Patterns
What You Can Expect
In 2017 khercula chose Michigan Solar Solutions to install a small grid-tied solar system on their home. What stood out was the company's consultative, no-pressure approach: the team answered every question during the consultation and walked them through the decision until they felt comfortable moving forward. Once the array started producing, their utility bills dropped significantly, confirming the payoff. They also found the staff knowledgeable and genuinely caring — a combination that felt uncommon. The detail that lingers most is the calm, informative sales process coupled with competent installation and real savings on the electric bill.
Ricky W had two service technicians come out for his Michigan Solar Solution visit and found them excellent. He discovered they were the only solar crew who fully explained how the system works and pointed out when his array would be most productive. The team left him with practical, easy-to-follow guidance instead of vague promises. He recommends the company 100% and walked away with a clear plan for when to run the system to get the most out of it.
Gale D hired Michigan Solar Solutions for a home solar panel installation and walked away impressed. They discovered a team that explained the process clearly up front, then sent a skilled installer who worked efficiently and made sure every detail met city codes and passed inspections. The crew handled the tricky compliance and installation work so the homeowner didn’t have to worry, and they left confident the new system will cut electricity costs significantly. The standout detail was the installer's thorough follow-through on permits, codes and inspections — that level of care made the whole project feel worry-free.
Since installing solar in 2019, Chagerty has paid less than $200 total in utility charges — a striking result that frames the whole experience. The system picked up one or two minor glitches over the years, and the company’s service team jumped on them quickly, sending technicians out and resolving the issues without fuss. Interactions from the office staff through the installers stayed friendly and professional, and the responsive service paired with consistently tiny utility bills is the detail they keep coming back to.
Rob W had his solar array taken down for a roof re-shingling and brought in a team that included Rei Doma and two other technicians to put everything back. He walked away impressed — they reinstalled the panels and completed the system setup after the roof work, delivering an outstanding, clean job that returned the system to place without complications.
Anna M. singled out the installation crew — Kevin V, Devon R, Seth B, Tait B, Tony G, Evan Y, Christian S and Karl H — after getting a new solar system put on her home. She watched them arrive on time and move through the job efficiently, adapting when unexpected technical issues popped up so the project didn’t stall. The clearest takeaway for her was a crew that handled surprises on the spot and kept the installation on schedule.
Kay L called Michigan Solar Solutions for a service issue on her system and discovered a team that not only fixed the problem but walked her through how they did it. She noticed the technicians were unusually willing to explain their troubleshooting steps, and one technician in particular showed deep knowledge and patience — taking whatever time was needed, whether a few minutes or a few hours, to find the root cause. She appreciated his professionalism and left with a clear understanding of what went wrong and how it was resolved.
Craig M discovered that a storm had damaged his roof and that the original solar installer wouldn’t remove and reinstall the panels for the roof work. He ended up turning to Michigan Solar Solutions, and they stepped in to handle the whole problem. He watched them carefully take the equipment off the roof, protect his property while the roofing was completed, then return and reinstall the array with attention to detail. The crew checked every connection, left the system operating exactly as it should, and cleaned up thoroughly. He singled out the reinstallation team (the review’s names are redacted) for doing the heavy lifting with care and professionalism — the combination of careful handling and a tidy finish is what he remembers most.
Christopher L worked with Michigan Solar Solutions on two separate solar projects and walked away thrilled with the outcomes. He encountered very few snags, and when something did crop up the crew handled it immediately. The team proved exceptionally responsive and clearly took pride in their work. For him the standout was the fast, hands-on follow-up that kept both small and larger-scale installations moving smoothly — the reason he would choose them again.
Long-term Satisfaction
Recent customers rate Michigan Solar Solutions 4.8 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.