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Mohr Power Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
Mohr Power Solar is a gamble you shouldn't take. We found a company that might fix your system beautifully or leave you waiting months for a callback, and there's no way to predict which experience you'll get. The installation work itself is solid when it goes well. 63 reviews praised the workmanship, and crews take care to caulk stucco penetrations and sweep up after themselves. But post-sale support collapses under its own weight. Across 16 reviews describing service nightmares, we saw the same pattern: missed appointments with no phone call, weeks of unreturned messages, and customers ordering parts off Amazon to fix leaks themselves because scheduling a technician proved impossible. Two identical reviews described waiting all day for a pool solar repair on May 18th, then again on May 24th, only to receive radio silence both times and finally repairing header tube leaks with superglue and a $12 plug kit. Even when the company proactively monitors systems and dispatches techs without being asked (which 22 reviews appreciated), that goodwill evaporates the moment you actually need to reach someone. If your system fails outside business hours or you inherit panels from a defunct installer, you may wait months while your electric bill climbs.
If you're willing to gamble that nothing will ever go wrong with your system, the installation quality here is decent. But the moment you need support, you're rolling dice. Given the number of orphaned customers who've already learned that lesson the hard way, we'd steer you toward an installer with consistent follow-through.
3 Stories That Stood Out
Mason N had an 8-panel Heliocol solar system installed on his pool back in 2012; the panels and labor carry a 12-year manufacturer warranty, though panel clamps and gaskets are explicitly excluded. The array had been mostly trouble-free until mid-May when two header tubes began leaking and several clamps and gaskets started weeping. Mohr Power Solar booked a repair visit for 5/18 and promised the technician would call before arriving, but Mason waited home all day without a call and received no reschedule notice. After calling the company four days later, they pushed the appointment to 5/24 and again promised a pre-visit call; once more he waited all day with no contact. When he followed up the next day he was told an employee named Brittany would call to reschedule — over a week later she never did. Left without a working pool for weeks, he temporarily sealed the leak with a drop of super glue, then tracked down a permanent fix himself using a Heliocol plug kit from Amazon and replaced six leaking clamps he also purchased online. He ended up with a solid-performing solar system but had to handle the warranty gap and repairs himself after repeated missed appointments and unanswered
Steve H. hired the company through his contractor to install a complete solar PV and solar hot-water system on a new-build in Los Angeles, and what started as a straightforward job turned into a multi-year ordeal. He discovered that calls went unanswered and meaningful communication was nearly impossible—months stretched into years while the project stalled despite ample opportunity to keep things moving. He watched the crew show up in broken-down vans, grow defensive at routine questions, and repeatedly shift blame onto him for the distance to the job site rather than take responsibility for missed deadlines and poor follow-through. What stood out most was the pattern of blame-shifting: whenever he pushed for accountability, the company treated him like the problem instead of fixing the workmanship or the process. He ended up with an unfinished, drawn-out installation and a company that felt disorganized and indifferent; the clearest takeaway is to be wary of long delays, unresponsive communication, and a team that blames the client when the work goes wrong.
Jennifer L. invited a Mohr Power salesman to her nearly 4,000 sq. ft. home in April 2012 because her electric bills were consistently high — she keeps the house below 70°F due to heat intolerance and is on the CARE program. Michael Rocky St Pierre promised the HERO financing would allow them to install enough panels to wipe out winter usage and generate SCE credits to offset summer consumption. After the system went in, the first annual SCE bill arrived — $5,600 with 20 days to pay — and the family discovered the new array barely moved the needle. The system is covering roughly one-eighth of their load, not the near-complete winter coverage they’d been promised. Jennifer L. had three separate solar companies review the paperwork; each concluded Mohr Power had already maxed out the HERO allowance, that there was plainly room for more panels, and that she’d been overcharged per panel and for installation. She reached out to Mr. Mohr, who apologized for missed calls and said he would send his best representative and that there was no room left on the roof — a claim that conflicted with neighbors who have panels on both roof faces. No follow-up ever came. Now she faces paying off $21,3
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 62
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 14 years
Among the longest-standing installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Sharon S. had left a couple of unhappy reviews after poor experiences with Mohr Power Solar several years ago, but a recent service episode changed her view. A few months back their older set of panels started giving trouble, and the company stepped in with steady, hands-on help: Brittany and Shane stayed engaged, answered questions, coordinated work, and followed through until the problems were fixed. That consistent attention felt like more than routine customer service, so she removed her earlier negative feedback. She hopes she won’t need more repairs, but if anything else goes wrong she plans to call Mohr Power again because Brittany and Shane rebuilt the company’s credibility with real follow-through.
Robert bought a SunPower solar system for his home 14 years ago. Eventually the inverter failed, and he ran into a wall — SunPower and their contractors stayed unresponsive to his repeated calls. The original installer, Mohr Power, stepped in: they identified a replacement inverter compatible with his positive-grounded setup, helped him obtain it, and sent a friendly crew out to complete the swap. What stuck with him was that the local installer stuck with the job and actually sourced and installed the right inverter when the manufacturer wouldn’t respond.
Raymond Pizana had a solar system put on his home more than five years ago and only heard from the installer recently when they reached out for a review. He has lived with a wall-mounted controller that never worked after the crew left, and the company otherwise stayed out of touch. They did come back once to reprogram the unit but quoted $250 for the visit, so he declined the charge. The installer also pushed HERO financing that places a lien on the house until the balance is paid—a move he found far from helpful. He remains unsure whether the system is still under warranty or even still online, and poor customer service left him frustrated. He walked away with an unresolved controller, unanswered warranty questions, and a lien on his home—details he wants other buyers to be aware of.
After his original installer stopped returning calls, Jim Winterroth turned to Mohr Power to add a battery backup and extra panels to his existing rooftop system. Over a several-day installation he ended up with a setup that typically draws no power from the grid during the expensive afternoon peak and generates enough midday surplus to trickle-charge his EV—so long as he keeps the charge rate under 16 amps. He stumbled over one detail himself: he hadn’t pointed out an open-beam ceiling in part of the house, so future customers should flag that upfront so installers can position mounting feet correctly. When he did have problems twice afterward, the company responded promptly, and both issues proved to be equipment faults rather than installation errors. The memorable outcome: a retrofit that cuts peak-rate draws and even supplies modest EV charging from solar, with the simple caveat to mention any unusual roof or ceiling features before installers arrive.
Simon had Mohr install solar on his house in 2017, and when a problem surfaced right after the initial setup they returned and fixed it immediately. What has impressed him most over the years is their ongoing care: they continuously monitor his system remotely and, this week without any prompting, dispatched a technician to repair two panels he hadn’t realized were underperforming. That kind of proactive follow-through — catching and fixing issues before the homeowner even notices — is the detail that sticks with him.
Gloria H. had trusted Mohr Power once before—20 years ago their installation went smoothly—so she went back last year for a second system expecting the same. Under new management, she found the opposite: repeated no-calls, long waits for appointments, and multiple scheduled visits where nobody showed up and nobody apologized. The new installation was for pool solar and ended up mounted in the wrong spot, which she says caused her brand-new roof to leak badly when it rained a few months later. She called relentlessly and even offered to pay again to have the panels relocated, but appointments dragged on and crews never came; Mohr Power effectively ignored her. Because other companies won’t touch systems they didn’t install, she’s been stuck with a damaged roof she can’t repair. Frustrated and in pain over the damage and lack of service, she’s considering legal action but would prefer some agency or company to step in and resolve the problem. The takeaway that stays with her: a once-trusted installer left her with a leaking new roof and no practical route to fix it.
Shelly Siegel had Mohr Power Solar install her system back in 1996 and called them in again for maintenance in 2015. When her pool service recently discovered the solar wasn’t working and then tried to fix it, the repair only made things worse — so Mohr Power came back out, dug into the problem, and actually repaired what the pool crew had broken. More than two decades after the original install, she valued that the company returned and took responsibility, delivering a real repair rather than a temporary patch.
Martin turned to Shane and his team for his solar needs and kept coming back over several years. He relied on them repeatedly and found Shane and the staff consistently helpful and professional — the long-term, steady relationship with the same team ended up being the defining part of his experience.
Gloria Hung trusted this company two decades ago for her first pool solar system, but when she bought a second system under new management she discovered a very different experience. She ended up with panels placed in the wrong spot and, she believes, work that triggered serious leaking on a roof that had been brand new and leak-free before the install. She called hundreds of times and left hundreds of messages for the owner trying to get someone to relocate the array. She even agreed to pay extra to secure an appointment — then the crew failed to show on the scheduled day with no notice or apology and no returned calls. With the panels still sitting where they were installed, she cannot have the roof repaired and has been waiting a long time for any follow-up. She regrets trusting the company under its current management and characterizes the service as unreliable and unprofessional; for now the leak remains because the panels haven’t been moved.
Long-term Satisfaction
Long-term satisfaction for Mohr Power Solar drops to 3.3 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.