National Energy Installers reviews

Joe Donald runs a nonprofit community center and wanted to cut operating costs so more money could go into programs for residents. NEI designed a custom solar system for the facility, implemented a virtual metering setup to pool savings across multiple meters, and handled the financing details — securing a loan and a 40% direct-pay rebate so the project required no out-of-pocket expense for the center. The installation crew worked around the center’s schedule to avoid disrupting events, and the system went live smoothly. Now he sees steady monthly savings, a smaller carbon footprint, and those dollars are being redirected into services. In a few years, once the loan is paid off, the center will be freeing up more than $50,000 a year — a specific outcome that made the whole effort feel transformational rather than just “a good install.”

Lyndsey hired Michael Murphy and his team to install solar on an industrial building in Brea, California. They took on a complicated job and methodically worked through the challenges with steady professionalism and dedication. Their commitment to quality showed in the follow-through — closing out details and delivering a finished system she felt confident in. The detail that lingered most was their persistence: they didn’t leave loose ends, and the project arrived at a reliable, ready outcome.

Shauna G rushed to get her solar installed before NEM 3 kicked in and ended up choosing National Energy Installers after a day of negotiation because they promised a rebate to cover her monthly loan payments for 24 months—about $4,200. She left a 1-star review after that promise never materialized. The installation itself dragged out: 11 months from application to activation thanks to permit complications and what she describes as poor communication from the company. Her system finally went live in March 2024. The rebate was supposed to start three months after she began loan payments, but when she checked in at six months she only reached the receptionist, who said someone would contact her. She called again in November and again in February with the same outcome—each time the receptionist said she would forward the request to management but no one followed up. On April 10, 2025, she spoke again with the receptionist, Myra, who confirmed she had forwarded Shauna’s request to Christopher Deligiannis three separate times. That exchange made clear where the breakdown was happening. With both Michael Murphy and Christopher Deligiannis unresponsive, Shauna decided to file a BBB投诉 (

Nicole M Stevens hoped this review would get NEI’s or CEO Mike’s attention after a year of battling for promised reimbursements. She signed a contract that included an offer of two years’ free reimbursement for a rooftop solar installation, but the payments never arrived on schedule. The company delayed setting up her rebate deposits, so it took about four months before she received the first reimbursement while she continued making payments to the financing company. A year into service, the direct deposits suddenly stopped again; she has since made two full payments to the financier with no reimbursement from NEI. Multiple phone calls climbed the chain of command—calls were allegedly escalated to Gretchen and to a Kelly—yet no one returned her calls. The crew tracked and installed the equipment correctly, but when money is at stake she found it nearly impossible to get past the receptionist. The clearest takeaway: the installation itself worked, but Nicole ended up spending months chasing reimbursements and still waits for consistent, reliable payment handling.

Barry S had new solar systems installed on both his office buildings and his home, and he found the whole project surprisingly straightforward. He experienced excellent customer service throughout, with the team handling the commercial installs and the residential job without hiccups. The systems performed as promised, producing significant reductions in energy costs across both properties. What stuck with him most was the clear, measurable drop in monthly utility bills — the tangible result that made the effort worthwhile.

Gamaliel discovered serious code and safety problems after National Energy Installers completed a solar installation whose county inspection happened in October 2023. He found a cluster of defects in one area and watched the crew try to get the job cleared through photo-based, remote inspections rather than a hands-on check. When those emailed photos didn’t satisfy him, he had to call the city to keep the system from being tied to the grid until the problems were fixed. The issues were concrete: conduit routed under the gas meter, the electrical panel grounded to the gas line, and the use of dissimilar metal that risked galvanic corrosion on the gas line — all safety risks the installers initially brushed off in emails and calls. After he pressed the company, the mistakes got corrected, but only after he intervened. Chris D., the Chief Installation Officer, called to hear the complaints directly, and an employee named Myra fixed the solar array map so he can now view an accurate satellite photo of the layout. Some holes remained from removing and modifying equipment to bring the job up to code; he patched those himself. Gamaliel understands there was a push to rush installs,,

Austin went into a rooftop solar install hoping to tame rising energy bills, and the whole project moved smoothly from start to finish. He watched a crew who respected his time and property, took care of all the permits and paperwork, and patiently walked him through each step of the process. The panels ended up blending seamlessly with the roof, which immediately struck him as a big win, and after just two months the system was already cutting a noticeable chunk from his monthly bills. With energy prices climbing, he counts this as one of his best home investments — especially because the setup looks integrated and is delivering savings so quickly.

After a ton of research, Jatin Brar finally pulled the trigger on rooftop solar. He discovered the panels were actually made in America and ended up with a system tied to an app that lets him monitor energy production in real time — a perfect fit for a self-described data nerd. The crew walked through ideal panel placement and handled the install smoothly; they clearly knew their stuff. About six months in, his electric bill has taken a noticeable nosedive. The detail that stuck with him most: having domestic-made panels plus live performance data turned the project into both a money-saver and a daily habit of checking production.

Abigail Z hired the company to put solar panels on her home in February and discovered the crew left the job stalled. By June she had roughly half the panels installed and a damaged roof, and more than a month passed with no meaningful response. She phoned repeatedly—over 15 calls in one week—and endured hold times as long as three hours, yet no manager ever answered. The project sat incomplete for months with no updates or repairs. The detail that will stick: she ended up with a half-finished array and roof damage while the company stayed silent.