New Leaf Electric reviews

Ken had New Leaf install solar panels, a new electrical panel, and a car-charger outlet on his home a little over a year ago and discovered at his first utility True Up that the system produced almost exactly what had been projected—enough to cover his entire electric bill for the year. He had shopped several quotes and chose New Leaf even though they weren’t the cheapest, because they offered the best overall value and a competitive price. Brad worked to secure their first-choice equipment despite supply-chain shortages, and the electrician, Nick, took time to understand how they wanted the install to look and executed it with clear expertise. When small issues popped up, Brad stayed involved and resolved them, leaving Ken with a high-quality, well-installed system that performed to expectations—a concrete outcome any buyer focused on real production numbers would notice.

Chris Hinshaw first turned to Eric at New Leaf five years ago when the solar array on his home stopped producing and the original installer no longer handled residential work. Eric showed up the next day, traced the problem to a bad inverter, processed the warranty exchange and installed the replacement — power restored. Years later, facing a 15‑year‑old system, he called Eric again for an upgrade. The crew delivered a higher‑producing system, and he walked away impressed with the hands‑on service, the quality of the work and the ongoing savings. What stuck with him most was the same‑day response and that Eric managed both the warranty repair and the later upgrade, leaving the system to produce noticeably more energy.

Paul T. had been meaning to write about an experience that began with a straightforward home upgrade: a new outlet and EV charger installed at his house for a competitive price. Eric, the owner, handled the installation end-to-end—installed the outlet and charger, took care of the city inspection paperwork, and left the system working so quickly that Paul was soon charging his car. The crew kept the process seamless and professional, and the craft showed in the tidy, efficient install. A few years later when the charger started acting up, Paul emailed Eric and received step-by-step troubleshooting help over email at no extra charge. Eric could have driven out and billed for a simple visit, but instead walked Paul through fixes remotely and declined payment when Paul offered. What stuck with him was that mix of competent, permit-ready installation and the owner’s willingness to help years later without turning it into a profit opportunity—a detail he mentions to friends when describing the service.

Benjamin N. has hired Eric and New Leaf for several projects, most recently an inverter installation. He found the whole job smooth from initial contact through completion, with the team finishing without surprises. He thought the price was fair and valued communication that stayed prompt and clear throughout the process. He walked away with a clean, on-time inverter swap and a reliable point of contact in Eric — the reason he keeps coming back.

Lee Pierce discovered a problem with his home's solar system and brought in New Leaf Electric. Eric diagnosed the issue quickly, and his technicians moved in and completed a prompt repair. What stood out was how easily Eric pinpointed the fault and how fast the crew followed through, restoring the array without a prolonged back-and-forth. He plans to call them again if anything else comes up and recommends them based on that efficient, reliable response.

Todd Smith bought a new Mach E Mustang that came with a complimentary home charging station. The Ford-contracted crew botched the initial installation, turning what should have been a simple setup into one of the worst service experiences he’d had. He asked Ford to send a different team, and Ford dispatched New Leaf. New Leaf quickly identified that neither the load-management device nor the charger had been programmed properly and got the system up and running. He walked away impressed by their technical know-how, professionalism, and obvious pride in the workmanship—most notably their ability to spot and correct the programming error the first crew missed.

Scott K. hired New Leaf to install a home EV charger for his new electric car, and the unit has worked without issue. During the installation a separate device lost power, and New Leaf came back immediately to track down and fix the problem. He found the crew easy to work with, professional, and reasonably priced — but what stuck with him was the fast follow-up to restore the other device, which showed they stand behind their work.

Adam A discovered two baseboard heaters had quit working and called New Leaf Electric. Dave, the owner, came to the rescue—responding quickly, offering a clear ETA, and keeping steady communication from scheduling through completion. He watched Dave and the crew work: professional but approachable, taking obvious pride in a flawless repair. The team left everything tidy, demonstrated real know-how, and laid out fair, transparent pricing so there were no surprises. Adam rarely posts reviews, but this level of reliability and straightforward service felt worth sharing. He has no hesitation referring new clients and will call Dave again if anything else comes up.

Thomas hired New Leaf through QMerit to install an EV charger at his home. Eric arrived on time, handled the wiring and mounting with steady professionalism, and delivered what he gave a 10/10 — he found Eric friendly and easy to work with. The lasting detail: a punctual, competent single-technician install, and he plans to call Eric through QMerit again.