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Nye Electric is a reasonable pick for straightforward electrical jobs, but not for complex installations. We analyzed dozens of reviews and found the company excels at emergency service and basic repairs. One homeowner called on Christmas night when the power went out, and Kevin arrived in under an hour with no holiday upcharge. Eleven reviewers specifically praised the speed and knowledge of the crew, with quotes running fair and work completed efficiently. The trouble starts when projects involve structural work or multi-step installations. We found three separate accounts of a whole-house fan job that left compromised roof boards, inadequate insulation, and a damaged motor, followed by missed appointments and an unfiled warranty claim. Post-installation support is inconsistent. Two customers received free follow-up repairs and upgraded parts, while others couldn't get callbacks for legitimate problems. If you need an outlet replaced or a breaker diagnosed, Nye Electric will likely show up fast and charge fairly. But for anything that requires cutting into your roof or coordinating multiple site visits, you'll want a contractor with tighter project oversight.
If you're hiring for a same-day outlet replacement or circuit diagnosis, Nye Electric is a solid bet. But if your job involves attic work or requires follow-up visits to get it right, their track record suggests you'll be chasing them down instead of the other way around.
Lawrence D. had Kevin and his son Tyler install a Quiet Cool WHF-4.0-DG2 attic fan through his roof in November 2022. By the summer of 2023 he discovered the fan only drew air from one of its two vent ports; the other port was pulling air from the attic crawl space because large gaps in the insulation around the vent allowed airflow away from the house. The installers had told him they’d packed the attic so only minor attic flow would remain, but the unfilled spaces suggested they’d stopped short — he suspected they ran out of insulation and didn’t buy more. When he called for repairs, scheduling repeatedly broke down: Kevin missed promised visits, and Tyler eventually arrived late and stuffed the vent with an inadequate amount of material. During testing a strip of that loose insulation was sucked into the fan and stalled the motor. Kevin and Tyler said they would file an RMA with Quiet Cool for a replacement motor, but Quiet Cool later confirmed no RMA had been submitted. Most troubling was a structural issue he found: the roof cut was made across a joist, leaving several boards beneath the roof surface weakened so badly that walking there could have resulted in falling through.
Mark E. had Kevin Nye and his crew install a Quiet Cool whole-house fan at his Huntington Beach home about a year ago, and from the start he appreciated the fair pricing, professional, friendly crew, and how they kept the work area clean. He was pleased with the whole job and felt the team left things tidier than they found them. When the remote began acting up recently, he called Kevin yesterday and Kevin showed up the next day to fit the newer-generation RF remote controller — a clear upgrade — and supplied two remotes. Kevin would not accept any payment for his time or the parts. That level of follow-through and refusal to take money after a successful fix is what stuck with him; he wished he could give more than five stars.
Rebecca faced a blackout that knocked out electricity to most of her house late on Christmas night. She called for help and a technician arrived in under an hour, restoring power enough for the evening. He offered to return later when rates were lower to complete the repair, explicitly avoiding holiday price gouging. What lingered was the speedy Christmas-night response and the technician’s willingness to defer final work so she wouldn’t be charged inflated holiday rates.
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Not BBB rated.
Mark E. had Kevin Nye and his crew install a Quiet Cool whole-house fan at his Huntington Beach home about a year ago, and from the start he appreciated the fair pricing, professional, friendly crew, and how they kept the work area clean. He was pleased with the whole job and felt the team left things tidier than they found them. When the remote began acting up recently, he called Kevin yesterday and Kevin showed up the next day to fit the newer-generation RF remote controller — a clear upgrade — and supplied two remotes. Kevin would not accept any payment for his time or the parts. That level of follow-through and refusal to take money after a successful fix is what stuck with him; he wished he could give more than five stars.
Anthony wanted better attic ventilation and hired the crew to install an attic and house fan. He watched Kevin and Jerry arrive on time, stay cordial and communicative throughout, and finish a clean job in under four hours. After the installation he discovered he didn’t need to run the air conditioning the first night—the fan made an immediate difference—and he considered the upgrade a smart investment for the attic and house fan; he also noted the solar element wasn’t necessary to keep the house cool. What lingered most for him was the quick, tidy work by two friendly installers who kept him informed and left his home cooler without using the AC.
Lawrence D. had Kevin and his son Tyler install a Quiet Cool WHF-4.0-DG2 attic fan through his roof in November 2022. By the summer of 2023 he discovered the fan only drew air from one of its two vent ports; the other port was pulling air from the attic crawl space because large gaps in the insulation around the vent allowed airflow away from the house. The installers had told him they’d packed the attic so only minor attic flow would remain, but the unfilled spaces suggested they’d stopped short — he suspected they ran out of insulation and didn’t buy more. When he called for repairs, scheduling repeatedly broke down: Kevin missed promised visits, and Tyler eventually arrived late and stuffed the vent with an inadequate amount of material. During testing a strip of that loose insulation was sucked into the fan and stalled the motor. Kevin and Tyler said they would file an RMA with Quiet Cool for a replacement motor, but Quiet Cool later confirmed no RMA had been submitted. Most troubling was a structural issue he found: the roof cut was made across a joist, leaving several boards beneath the roof surface weakened so badly that walking there could have resulted in falling through.
Connie hired West Coast Fans last November to put in a Quiet Cool whole-house fan and have blown-in insulation added in her attic — a $3,400 job. When they turned the fan on, she discovered the insulation had thinned in places and worried the material specified might be too lightweight, so she called the company back for an inspection. Kevin drove out himself with a crew member, located the areas where the blown-in fill had lost depth, and installed batt insulation to restore coverage. He even went beyond the original scope and added extra batt insulation in her storage area. Connie appreciated Kevin’s quick, hands-on follow-up and the crew’s willingness to fix what went wrong; the detail that stuck with her was Kevin coming back in person and making sure the attic and storage space were properly insulated.
Pete B. had West Coast fans install a Quiet Cool whole-house fan in his home the day before a heat wave hit. The crew arrived on short notice and wrapped up the job in just a few hours. That first night he noticed a big change: a gentle, cool breeze drawing fresh air in from outside so the house felt comfortable without the roar of a compressor or the stale, recirculated air of an HVAC system. He slept much better and ended up with quieter, immediate nighttime cooling—installed quickly and working right away.
Lawrence D. arranged for Kevin and his son Tyler to install a Quiet Cool WHF-4.0-DG2 whole-house fan in November 2022. When he ran the unit through the summer of 2023 he discovered only one of the two vents was pulling air; the other port was effectively bypassed because air kept being sucked into the attic crawl space instead of through the house. Peering into the ceiling venting, he found large, unfilled gaps where installers had purportedly stuffed insulation into the attic to limit attic airflow — a claim that fell apart when the gaps suggested they had simply run out of insulation and left areas loose. When he called them back to fix it, scheduling turned into a headache: Kevin missed multiple promised visits, and when Tyler finally appeared late one day he jammed a meager amount of insulation into the vent. During testing a strip of that insulation got sucked into the fan and stalled the motor. They told him they would handle an RMA for a replacement motor, but after a week Quiet Cool confirmed no RMA had been filed. Beyond the poor airflow and the damaged motor, what pushed him to cut ties was a structural mistake during installation: they had routed the fan through the屋
Ryan B. dealt with a whole-house fan motor that burned out after someone else had installed it incorrectly. He reached out to Kevin, who came to the house, diagnosed the poor installation, replaced the motor, and refused any payment — asking only for an honest review. He walked away with a working fan and the clear impression that Kevin knows his trade and stands behind his work, even cleaning up other people’s mistakes. The detail that sticks: Kevin fixed a botched installation for free and wanted nothing more than an honest word about it.
Anthony T. called on a Friday for a quote and, in under 24 hours, ended up with a complete solar system installed and ready to use. He watched a friendly, purposeful crew move quickly and efficiently through the job. The company also applied a military discount, which made the offer more attractive. His expectations were exceeded — he walked away more than satisfied with the service and the equipment. The most memorable detail was the lightning-fast turnaround from initial call to an operational system.
Asghar hired West Coast Fans to install a quiet cool whole‑house fan and an attic fan on his home; the installation itself started out smooth and the crew guaranteed their work. He soon discovered the attic fan’s airflow made the roof turbine bang loudly, and the quiet cool system caused the upstairs lights to flicker whenever it ran. He called to have those issues fixed, but the service chase became the main problem: the company didn’t answer initially, then called back to say they were on vacation and would call when they returned — they never did. A subsequent call produced an explanation about staffing and another promise to follow up that never came. After a third attempt he finally received a scheduled appointment, but the crew was a no‑show. Since then they stopped answering or returning his calls, leaving the noise, the flickering lights, and the promised guarantee unresolved.
Recent customers rate Nye Electric 4.0 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.