93
Trust
Score
WattBot

OceanHead Solar & Electric reviews

HAWAII / HI
OceanHead Solar & Electric
66 Reviews • 1 Location 8,778 Data Points Processed

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The Verdict

OceanHead Solar will fix the mistakes your first installer left behind. We analyzed dozens of reviews and found three separate stories of homeowners who called OceanHead to repair shoddy work from other companies: one system had inverters failing every six months because the original crew wired the electrical strings wrong, another had loose roof attachments that went unnoticed until a home inspection, and a third needed urgent warranty parts before a sale closing. In each case, OceanHead's team showed up fast, diagnosed the root cause, and handled the manufacturer paperwork. What stands out is how many reviewers mention the crew treating the install like it's their own house. One homeowner watched the installers anchor panels into open-beam ceilings with enough care to avoid puncturing anything but the structural beams, then apply waterproof sealing that gave him confidence the roof wouldn't leak. Another said the team left the yard cleaner than they found it, even on the hottest day of the week. (Apparently watching electricians work through Oahu heat without breaking stride is both impressive and mildly concerning.) We also noticed 38 reviewers praised follow-up support with zero complaints about ghosting after installation.

If you want the cheapest quote, keep shopping. But if you value a crew that will come back years later to fix an inverter glitch or chase down warranty parts on your timeline, OceanHead is worth the premium.

3 Stories That Stood Out

1. eclaveaa
EnergySage | Jul 8, 2025 |

eclaveaa had watched the system become increasingly unreliable — inverters cutting out about every six months and being replaced three to four times — so they called in OceanHeadSolar to do a full evaluation of their solar-plus-battery setup. OceanHeadSolar discovered the real problem: the electrical strings weren’t built to spec and were missing the correct number of MCI units per string. The team rebuilt and repaired the strings, improved the wiring, and began remotely monitoring status changes as the fixes were implemented. Kapena stayed responsive throughout, patiently walked through every technical detail, and tracked the system’s behavior during the changes; the reviewer also appreciated Gail’s support from the company team. The memorable takeaway is that OceanHeadSolar didn’t just swap in new inverters — they corrected the string design and added remote oversight, a combination that has the homeowner optimistic the chronic inverter failures will finally stop.

2. J T
Google | May 26, 2025 |

J T chose OceanHead Solar after contacting seven top-rated installers on Oahu for a house that had no prior solar setup and needed roughly 26 panels plus two batteries. They found OceanHead wasn’t the cheapest option but delivered a fair, competitive package and a professional, no-cost estimate, then walked them through permitting, installation and warranty paperwork. Local, island-based installation and service crews handled the job, and the installation itself went smoothly: the team stayed communicative, friendly, and left the site clean. More than a year after activation they remain satisfied; when a weather-related failure required warranty work, OceanHead arranged a fast on-site replacement. The detail that stands out is the company’s island-based service team and how quickly they swapped the unit after storm damage — the local support saved them time and hassle.

3. Bill Murakami
Google | Aug 20, 2022 |

For a rooftop PV installation booked through Island Pacific Energy, Bill discovered OceanHead Solar as the subcontractor and ended up impressed. He watched Jeff, Chuck, DJ and “Shakazulu” work together like a well‑oiled team — professional, courteous and unbelievably efficient. Even on the hottest day of the week the crew kept moving at pace; he worried about heat exhaustion but marveled that they never cut corners. Their attention to detail looked like they were installing on their own home, and the quality of the workmanship met his high standards — he’s a picky customer. Best of all, the crew left the property cleaner than when they arrived, which stuck with him longer than any sales pitch. He walked away remembering that combination of relentless work ethic, careful craftsmanship and spotless cleanup.

Platforms Monitored

Google
39 Reviews · 1 Location
5.0/5
Yelp
21 Reviews · 1 Location
4.6/5
EnergySage
6 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.8/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
3.4/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 93

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 11 years

Operating longer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. J T
Google | May 26, 2025 |

J T chose OceanHead Solar after contacting seven top-rated installers on Oahu for a house that had no prior solar setup and needed roughly 26 panels plus two batteries. They found OceanHead wasn’t the cheapest option but delivered a fair, competitive package and a professional, no-cost estimate, then walked them through permitting, installation and warranty paperwork. Local, island-based installation and service crews handled the job, and the installation itself went smoothly: the team stayed communicative, friendly, and left the site clean. More than a year after activation they remain satisfied; when a weather-related failure required warranty work, OceanHead arranged a fast on-site replacement. The detail that stands out is the company’s island-based service team and how quickly they swapped the unit after storm damage — the local support saved them time and hassle.

2. Kalae A
Google | Oct 13, 2021 |

Kalae ended up with an efficient, smooth solar installation on her family’s home that arrived on schedule and was handled attentively. When the usual small hiccups appeared, the OceanHead team jumped on them immediately, turning potential delays into quick fixes. She found the price reasonable and appreciated that the crew helped secure a favorable loan and rate, which made financing easier. Three years later the service remains excellent: OceanHead still monitors the system remotely from their office and responds right away if anything crops up. The detail that sticks is the ongoing remote monitoring and rapid follow-up — the company didn’t just install panels and leave.

3. Kim F.
Yelp | Sep 26, 2020 |

Kim F. installed a rooftop solar system several years ago and remains very pleased with how it’s performing and being supported. She worked with OceanHead Solar and Electric, which took care of the entire process — from the initial proposal to the physical install and the ongoing maintenance — so she didn’t have to coordinate multiple vendors. Gail from the team guided her through every step, breaking down the technical details and answering all of her questions until Kim felt confident moving forward. Years on, what stands out is the combination of solid workmanship and a single, accessible point of contact: Gail’s clear explanations made the whole transition to solar straightforward and sustainable over time.

02

1. sue.weaver2149
EnergySage | Oct 15, 2025 |

Sue chose Oceanhead Solar & Electric almost ten years ago to have solar panels installed on her home. She hasn’t had any issues since the installation, and the system still performs nearly as well as it did on day one. The installation crew worked professionally and demonstrated clear expertise, and that workmanship has held up over the years. She worried at first that buying the equipment might not be worth it, but the electricity savings over time have far outweighed the initial cost. The detail that stands out: after almost a decade the panels still deliver near-original output, and those steady savings are what made the investment pay off.

2. Susan Weaver
Google | Sep 22, 2020 |

Susan Weaver had solar panels installed on her home four years ago and discovered they turned out to be the best investment for lowering her electric bills and improving the property. From selecting the system through installation, Gail guided her step by step, answering questions promptly and even steering her through the Hawaiian Electric paperwork so the process felt straightforward. The crew finished the installation quickly and went the extra mile to paint exposed pipes and electrical boxes to match the house and meet HOA requirements — a detail that made the finished job look intentional, not bolted-on. Each month she receives a detailed energy-production report, and when she recently scheduled an inspection and cleaning the company provided updated photos; the appointment was easy to set and the work wrapped up within a few hours. Professional, friendly, and consistent service over the years is what she experienced, and the combination of hands-on help with utility paperwork plus the HOA-compliant finishing touches is the detail she keeps coming back to.

3. Tod D.
Yelp | Oct 7, 2015 |

Tod D. and his wife weren’t sure about solar until he met Gail at the BIA show, where she walked them through the benefits and how OceanHead operates. After months of comparing products, costs, financing, and other installers, he chose her team to fit an 18-panel system on their brand-new roof. The crew kept communication tight from planning to close-out, answered questions promptly, and coordinated the install so the array complements the roofline. Because the panels sit over an open-beam ceiling, the installers took extra care to anchor the rack only into the beams and applied a waterproof sealing system that put him at ease. The system includes wireless monitoring so he can watch production online, and so far everything’s performing well — he’s confident Gail’s team will take care of any issues and plans to hire them for future work.

03

1. eclaveaa
EnergySage | Jul 8, 2025 |

eclaveaa had watched the system become increasingly unreliable — inverters cutting out about every six months and being replaced three to four times — so they called in OceanHeadSolar to do a full evaluation of their solar-plus-battery setup. OceanHeadSolar discovered the real problem: the electrical strings weren’t built to spec and were missing the correct number of MCI units per string. The team rebuilt and repaired the strings, improved the wiring, and began remotely monitoring status changes as the fixes were implemented. Kapena stayed responsive throughout, patiently walked through every technical detail, and tracked the system’s behavior during the changes; the reviewer also appreciated Gail’s support from the company team. The memorable takeaway is that OceanHeadSolar didn’t just swap in new inverters — they corrected the string design and added remote oversight, a combination that has the homeowner optimistic the chronic inverter failures will finally stop.

2. skcoors
EnergySage | Jul 6, 2025 |

Skcoors chose Oceanhead Solar for a rooftop system on their home and found the whole process easy and smooth. They’ve experienced good performance so far, and the standout feature — the system’s "bank power on demand" control that lets them store energy just before storms — has effectively eliminated blackouts for them.

3. nakamurac005
EnergySage | Jul 4, 2025 |

Nakamurac005 found Ocean Head Solar and Electric to be the perfect solution for their home’s move to more efficient, economical energy. They discovered the company keeps the solar system well cared for, which removed a lot of maintenance worry. They ended up genuinely satisfied and happy with both the cost-saving performance and the ongoing attention to the system. The detail that stands out is the combination of measurable energy savings and the company’s upkeep — efficiency without leaving customers to fend for themselves.

Long-term Satisfaction

Long-term satisfaction for OceanHead Solar & Electric holds steady at 5.0 ★. This is better than 80% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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