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Orius Solar Care+ steps in when your original installer ghosts you. We analyzed over a hundred reviews and found a company built around one defining strength: they show up when others don't, and they finish the job properly. One customer's original installer invoiced them for panel replacements but vanished when it was time to schedule the roof work. Orius arrived within days, inspected the panels (found zero damage despite the invoice), and handled the entire removal and reinstall while the original company still hadn't returned a call. That pattern repeats across dozens of reviews. The post-sale support score sits at a rare 5.0 because 88 reviewers mentioned follow-up calls days after the job to confirm the system was running correctly. No one complained about being abandoned mid-project. The workmanship score of 4.9 comes from details like redesigning panel layouts to meet customer requests, replacing chewed wiring one panel at a time in summer heat, and leaving roofs cleaner than they found them. If you've been burned by a solar company that disappeared after cashing your check, this is the team that fixes what they left behind.
If your current installer is responsive and honors their warranty, you probably don't need Orius. But if you're staring at a damaged roof with panels that need moving and no one is answering your calls, this is the company that will pick up on the first try and see the job through.
Nelun turned to Orius Solar Care after her roofing contractor discovered the solar company that had promised a 25-year warranty went silent and wouldn’t schedule the array removal needed for a hail-damaged roof replacement. Julian from Orius answered her questions and immediately sent a team to photograph the panels for her insurance — something the original provider had invoiced her for but never delivered. The Orius crew inspected the array and found no damage, which made it clear she didn’t have to wait on the non‑responsive company to move forward with the roof work. Once she chose Orius, the removal and reinstall moved quickly and smoothly; the technicians acted professionally and with obvious care. They even called afterward to see if she had any questions and to confirm the system was performing as expected. What sticks with her is that Orius stepped in with timely documentation and follow-up, allowing the roof replacement to proceed without the delays she’d been facing.
Raymond Garza owned a 32-panel rooftop array and noticed four panels had stopped registering during the blistering summer of 2023. Orius technicians climbed onto the roof and methodically inspected each panel, tracing the fault by hand rather than relying only on remote diagnostics. They discovered squirrels had chewed wiring on those four panels, communicated their findings throughout the process, and repaired the damage. He ended up with all 32 panels back online and appreciated the crew’s persistence working in the heat. The detail that stood out was the team’s willingness to do a full, on-site inspection and hunt down a physical wiring problem—exactly why he plans to use them for future maintenance.
Matthew Fulghum began calling around for someone to handle solar-panel cleaning and maintenance, and Orius Solar Care+ immediately stood out by answering on the first try when many others never returned his calls. He found their communication stayed clear and responsive from that moment on. Technicians Hector and Luis came out to clean the array, took time to inspect the panels’ condition, and reviewed his energy bill with him so he could understand the performance numbers he should be seeing. He walked away with a better grasp of his system’s health and what to expect on future bills — and appreciated that the company both answered quickly and followed through with a thoughtful, hands-on visit.
Passed screening
Passed screening
Newer than most installers in the market.
Not BBB rated.
Reviews were posted naturally over time.
Gibson called the crew to have a few panels lifted so a roofer could reach damaged shingles on his four-year-old rooftop solar system. Luis and Julian showed up, assessed the array beyond the immediate task, and began running diagnostics. They discovered that only 9 of the system’s 27 inverters were actually operating, traced the faults, and repaired the rest for a minimal fee. The two technicians came across as highly professional and comfortable working with equipment from different manufacturers, and they didn’t stop at the shingle access— they checked the whole system. They’ve scheduled a return visit next week to do a full cleaning of the panels. The memorable takeaway: a routine panel removal for roof work turned into uncovering a major equipment failure and getting it fixed quickly and cheaply.
Clyde arranged for Orius to remove his solar panels while his roof got replaced. A few days before the work, Bryan and his wife came by to walk him through the plan — how the crew would handle each panel, keep things safe, and stow components out of the way. The team removed and later reinstalled the array exactly as described, leaving everything neat and orderly. Bryan returned the day after reinstallation to inspect the system and spent time showing Clyde how the panels were operating and what he now had on the roof. Clyde ended up with a cleanly reinstalled system and a clear, hands-on walkthrough that left him confident the job had been done right.
Frank met John for the initial system assessment, and during the coordination of a panel removal/replacement and an inverter upgrade he experienced consistently superb customer service. On site, crew chief Benito oversaw a small team—electrician Angelbirth alongside Roland, Luke and Angel—that stayed friendly, professional and focused throughout the work. The most striking detail was their dedicated work ethic and meticulous attention to detail: they kept the job orderly and executed the technical upgrade without fuss. He walked away remembering how the crew’s hands-on care turned what could have been a disruptive project into a smooth, well-managed job.
Diana first discovered Orius when it was still a startup and has relied on them for years to care for her home’s solar array. She hired them for a few minor maintenance jobs that were completed professionally and have held up well. Orius visits twice a year to clean the panels at a very reasonable price; Benito and Angel handled the most recent pre-fall cleaning. No matter which technicians arrive, the crew finishes the work thoroughly, runs efficiency checks, answers questions, and stays courteous and careful to avoid any damage. After years of steady service, she values the predictable, affordable twice-yearly cleanings that come with performance checks and careful handling of the system.
Richmond Trias recently hired Orius Solar to remove and reinstall the panels on his home and came away very impressed. He found the crew—Benito, Ian, and Angerbirth—consistently professional, efficient, and genuinely helpful, which kept the whole job from becoming disruptive. The team handled every step with care, answered questions, and moved through the work smoothly, so the process felt low-stress from start to finish. What stood out most was how their coordination and pride in the work turned a potentially messy service call into a straightforward, hassle-free experience.
Shanien hired Orius Solar to remove and reinstall her solar panels while her roof was being replaced. She worked with a four-person crew — Fernando, Walter, Rolando, and Gael — who moved through the job quickly and kept a friendly, professional manner the whole time. The team took care handling the panels and completed the teardown and reinstallation efficiently, with attention to detail. What stood out most was that the crew combined speed with careful workmanship, leaving her system reinstalled without issues.
Velma had her solar panels reinstalled and ended up with a small team — Rolando, Angerbirth, Luke and Gael — handling the job. She watched them work carefully and appreciated that they treated her and her home with respect, carried themselves professionally, showed solid knowledge of the system and stayed friendly throughout. The detail that stuck with her was the crew’s competence and courteous manner while putting the panels back on the roof.
Alex Reed hired Rolando Cervantes and his crew to clean the 19 solar panels on his roof. He found the team extremely professional and, importantly, very patient and helpful while he was recovering from a recent stroke. The crew took care of the full cleaning without rushing him, and he appreciated how they worked around his needs. He closed the job grateful to Orius for the thoughtful, thorough service—what stood out most was their patience during his recovery.
When Carl's ranch-style roof needed replacement after storm damage, he entrusted Orius to remove and then reinstall the home's solar array. He watched Benito and his crew arrive on time, stay friendly and professional throughout, and handle the panels carefully. After reinstalling the array they even cleaned the modules and ran checks to confirm the system was producing just as well as before. He ended up with a repaired roof and a solar setup that was cleaned, reinstalled, and performance-verified — the punctual crew and that final performance check were what stood out.
Recent customers rate Orius Solar Care+ 4.9 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.