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Solar Service fixes other companies' mistakes. We analyzed years of customer feedback and found a pattern: this is the crew people call when their original installer has vanished or their system has been down for months. In one case, a homeowner's panels sat dead for two years before Solar Service diagnosed a water-damaged junction box, replaced both inverters, and restored full production. Another customer watched their electric bill spike with no idea why until a technician named Angel not only identified the problem but walked them through setting up monitoring software so it wouldn't happen again. We found 782 mentions of follow-up support, nearly all glowing. Technicians arrive on time even in cold, wet, windy weather, take photos of their work, and explain everything in plain terms. The company handles warranty claims for equipment they didn't install, which matters when you're stuck with a dead system and no one to call. One reviewer summed it up: after trying for two years to get repairs, Solar Service fixed everything in one visit.
If your system is already installed and working fine, you may not need them yet. But if something breaks or your original installer goes dark, this is the company that shows up, diagnoses the issue correctly, and actually fixes it.
Brian had solar panels on a rental property that had stopped working years earlier. Jack came out, traced the failure to a junction box that had let water in and shorted the array, and found both inverters destroyed. Jack fixed the water entry point, returned to install a replacement inverter, and the system now runs perfectly. He paid a reasonable price for the repair, liked that Jack was always on time and kept him well informed, and intends to call the company again if the house needs service. What sticks is that a system dormant for years was restored to perfect working order after a clear diagnosis and a single follow-up visit.
Leah had her solar panels for just over a year and still considered herself a total novice. When her CPS bill suddenly jumped with no obvious reason, she called Solar Service hoping the problem was something minor like dirty panels. Angel came out, discovered the root cause of the spike and explained how to fix it, then went further: he set up her Enphase account and walked her step‑by‑step through how to monitor system performance going forward. What stands out is the hands‑on help with the monitoring platform—Leah left not only with the issue resolved but also confident she can check production herself and spot problems early.
Dennis finally got his long-troubled system moving again after two years of unsuccessful repair attempts when Jenna Paterson stepped in to arrange the service. He watched electrician Dante Cortez arrive, diagnose the problems, and handle the work with clear knowledge and steady competence. Relieved to have skilled people on his side, he left the experience impressed by how quick scheduling plus a capable tech ended a problem that had dragged on for two years.
Passed screening
Passed screening
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Jerome has relied on Solar Service for a few years, and on a recent maintenance visit Jack came out to service his solar panels and walked him through a detailed performance review. Jack pointed out specific improvements that could raise the system’s output and left a clear estimate for the recommended work. After several interactions with the company, he found this visit matched the same high standard he’d experienced before. What lingered most was the combination of solid performance data and a concrete price — enough information to plan the next upgrade without guesswork.
Brian had solar panels on a rental property that had stopped working years earlier. Jack came out, traced the failure to a junction box that had let water in and shorted the array, and found both inverters destroyed. Jack fixed the water entry point, returned to install a replacement inverter, and the system now runs perfectly. He paid a reasonable price for the repair, liked that Jack was always on time and kept him well informed, and intends to call the company again if the house needs service. What sticks is that a system dormant for years was restored to perfect working order after a clear diagnosis and a single follow-up visit.
Judy Peterson invited Solar Service to evaluate her older home solar system for a possible battery backup. An electrician examined the array and her electric bills and determined a battery wouldn't pay off: the system is aging and no longer covers 100% of their electricity needs, even though it still performs well and keeps their bill low. While inspecting the panels he discovered one panel had stopped working, so Solar Service will replace that unit. A couple of years earlier Judy had called the company after the system quit producing and her original provider went out of business; Solar Service got the array running again and has handled follow-up service ever since. What stood out was the electrician’s straightforward honesty — he avoided a hard sell on a battery and instead found a specific, fixable problem to address.
Leah had her solar panels for just over a year and still considered herself a total novice. When her CPS bill suddenly jumped with no obvious reason, she called Solar Service hoping the problem was something minor like dirty panels. Angel came out, discovered the root cause of the spike and explained how to fix it, then went further: he set up her Enphase account and walked her step‑by‑step through how to monitor system performance going forward. What stands out is the hands‑on help with the monitoring platform—Leah left not only with the issue resolved but also confident she can check production herself and spot problems early.
Wendi had Solar Service technicians Angel and Alex inspect and clean her rooftop system — a setup that hadn’t seen a cleaning since it was installed five years earlier. She discovered their hands-on assessment matched the production numbers she watches on her monitoring system. The cleaning is expected to boost output by about 10%, so she signed up for the company’s annual cleaning plan and will monitor production to decide if switching to twice-yearly cleanings is worth it. The standout detail was how the techs’ findings aligned with her own data, which made the maintenance decision straightforward.
Ron has relied on this company to maintain his home's solar system for the past three years. The crew consistently showed up on time and charged reasonable, competitive rates, so he ended up keeping them as his service provider. When maintenance problems arose, they worked directly with him to resolve issues and to replace parts and panels while staying within his budget. What stood out most was their steady, budget-minded handling of repairs and replacements—no surprise bills, just prompt service and predictable costs.
Hilary Brobbey has relied on Solar Service for more than three years to handle routine cleanings, diagnostic checks and any repairs her system needed. She walked away with no complaints and remained delighted by their work throughout that stretch. The lasting impression: one company managed all her maintenance needs over time, so she recommends them as a dependable option for ongoing solar upkeep.
Jesse Diaz has relied on Solar Service to clean his rooftop solar array for a couple of years. A little over a year ago they installed critter guards to keep animals from getting under the panels, and those guards mostly did the job — until last week when a raccoon managed to pry two panels partially open. Angel from Solar Service showed up within a couple of days, repaired the critter guard, photographed the work and inspected the rest of the array to make sure nothing else was loose. Jesse walked away relieved that the team moved quickly and left photo documentation plus a full check of the system, concluding they’re a reliable choice for both routine cleaning and on-the-spot repairs.
George discovered his six-year-old solar array had never been cleaned since installation and had become very dirty, with production starting to slip. He had Dante come out; Dante cleaned the panels quickly and performed a thorough inspection of the system. He found Dante to be highly knowledgeable and appreciated the care taken during the checkup. Now he’s waiting for a clear, data-based before-and-after comparison to quantify the improvement and is optimistic about the results.
Long-term satisfaction for Solar Service holds steady at 4.9 ★. This is better than 68% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.