Texas Best Solar reviews

Chelsea had been wrestling with problems on her home solar system for years—so frustrated she was ready to hire a lawyer and remove the panels. Texas Best stepped in, walked her through what was actually wrong and what the repair process should look like, then took over communications with the manufacturer and the installer. Instead of a drawn-out dispute, she ended up with the issues addressed and a clear path forward. The standout detail for her was that the company handled all the calls and coordination, and she plans to call them again if anything else comes up.

Three years ago Jordan hired Texas Best Solar to install panels on their home. The project ran into a few contractor hiccups early on, but Texas Best Solar walked them through every step until the installation finished flawlessly. The company stayed transparent and didn’t try to oversell—giving them only what was needed. Three years later they encountered a problem that turned out to be user error; Texas Best Solar came to the house, diagnosed the issue, and fixed all the mistakes. They rated customer service, service, and product five stars. What stood out most was the ongoing responsiveness and the company’s push to help customers move toward fully off-grid setups—an effort they hadn’t seen from other installers. The detail that stuck with them was that the installer still showed up years later to sort out a user-caused problem.

Larry had Texas Best Solar install a rooftop array more than three years ago and ended up with a system that eliminates his monthly electric usage charge — zero dollars on the bill every month. He shopped around and, after talking through options with Spencer, made the decision while Spencer was still on the property. From that point forward the crew handled the heavy lifting: HOA approvals, city and county permits, and coordination with the electric provider — everything rolled into one process. Their support stays local, and although he hasn’t needed to call for service, he trusts they’ll be there if anything comes up. More than three years in, the installation still performs as promised, and what sticks with him most is that reliable, full-service follow-through that delivered a true zero bill outcome.

Brian Alpiger has relied on Spencer Grimes for years to manage his family’s solar system, and Spencer handled their ongoing care from installation through maintenance. He walked away with a system that not only performed but kept its appearance — the panels still look better than anyone else’s in the neighborhood. The lasting image for him is how much the array stands out visually on the block, a small but telling sign of the attention it received.

Brandy Russell chose Texas Best Solar to outfit her home with solar panels and the company delivered beyond expectations. She ended up with a system that has eliminated her electricity bill for more than 15 months, and Spencer Grimes guided her through every step of the process. She walked away delighted by both the performance and the personal attention — the detail that stands out is simply this: no electric bill for over 15 months.

Larry had a 25-panel solar array installed on his ranch-style-ish home in June 2018 and has been impressed ever since. He fell for Spencer’s low-pressure, highly informative presentation and wrote the deposit within moments — the combination of a professional approach and a very competitive price sealed the deal. From permits and HOA approvals to rebate paperwork and final inspections, Spencer and Texas Best Solar handled every administrative detail so he didn’t have to lift a finger. The system performed exactly as promised: in the first full year (2019) his total electric bill came to just $49.74. The array has otherwise run flawlessly since installation, hitting the production numbers they aimed for. When a May 2023 hailstorm forced a roof replacement, he turned to the same team for the take-off and reinstallation. Spencer and his crew arrived right on time on Friday, 2/16, removed the array by 5 PM, and discovered one hail-damaged panel that hadn’t been visible from the ground — the insurance company covered that replacement. After his roofers finished on Monday, Spencer’s crew was back the following Friday, 2/23, and had the whole system, including the new panel, reworked,

Jean Medina was fed up with soaring Texas electric bills and turned to Texas Best Solar to build a true off-grid setup that would power her whole house. She ended up with 34 solar panels, an EG4 12KPV inverter and two EG4 Wall Pro batteries — a system dialed in to keep the lights on without the utility. Owner Spencer Grimes, a veteran who took the lead on the design, guided her through every step with straight talk and clear answers, not the usual contractor fog. His office’s two well-behaved dogs even inspected the meeting and seemed to give the project their tacit approval. When one battery developed a BMS fault, Spencer didn’t wash his hands of it; he phoned EG4 himself and stayed on the troubleshooting calls until the problem got sorted. The detail that lingered for her wasn't just the hardware — it was the owner who would pick up the phone and see the issue through.

Todd worked with Spencer to design a solar setup tailored to his requirements. Spencer listened, produced a design that fit those needs, and was upfront about the schedule. The project team kept him updated the whole time—questions were answered quickly and communication stayed constant. The installation crew arrived professional, polite, efficient and friendly, so the physical install moved smoothly. What he remembers most is the responsiveness: every question got a prompt answer, which made the entire process feel straightforward.

After their original installer “dropped the ball” and left their home solar system stranded, this homeowner turned to Texas Best Solar. Spencer, the owner, stepped in, picked up the project where the other company failed, and carried it through to a working system. From the first conversation to final checks they found the team professional, technically able, and consistently supportive. Spencer personally took responsibility for sorting the mess, answering questions, and following up to make sure the array was installed and running correctly — a blend of hands-on expertise and genuine customer care that made the difference. In the end they got a functioning rooftop system and an owner who treated them like family and stayed involved until everything was right.