Pacific Energy reviews

MauiPaintball entrusted Pacific Energy with a compact 12-panel OutBack off-grid system, and it has performed flawlessly for many years. They paid a very competitive price and had Daryl walk them through the system’s real capabilities and limits, so they knew up front what an off-grid setup would — and wouldn’t — handle. The thing that stands out is that clear, practical guidance from Daryl; paired with reliable hardware and a good price, it turned the installation into a long-running, no-surprises solution.

Mauikid hired Daryl Hanson to install their solar system while they were out of town, and Daryl managed the whole job from afar. He patiently navigated the homeowners association's requirements, handled the internet/monitoring application, and kept returning calls—always available to answer questions. The memorable part of the experience was that the team took care of both the bureaucracy and the technical setup for owners who couldn’t be on-site, and even a year later they still rely on Daryl for answers.

BreathofHeaven has lived on Maui since 1975 and spent the last four years running an off-grid farm. After finally replacing all the batteries and an inverter for $8,700 with the installer who set the system up in 2012, they discovered the nearly $4,000 inverter died after just five days — leaving the farm without power or water and food beginning to spoil. The original installer insisted on a week-long wait for a replacement and demanded hourly fees to argue the warranty with the manufacturer, even denying responsibility for the unit on the invoice. A neighbor alerted Daryl to the emergency. Daryl picked up the phone at 9 PM that night, called the mainland distributor at 5 AM, and showed up at the farm with a replacement inverter and a helper by 8 AM. He persuaded the inverter company to authorize the swap, got the system running, and had everything back to normal by 9 AM. His labor charges were far lower than the previous installer’s, and the quick, hands-on rescue kept the family from days of powerlessness and spoiled food. They remember Daryl’s early-morning arrival and the fact that a problem that threatened a week of outages was fixed within hours — a difference that will,

FUmeco shopped several big-name companies for a 10 kW home solar system — Risingsun, Haleakala Solar and others — then a friend pointed them to Daryl Hansen. They discovered Daryl’s quote was thousands of dollars less than the competition and specified American-made panels, so they went with him. The installation finished quickly and professionally, and two years on they haven’t had any problems. They have since referred several friends and family to Daryl, and those referrals have all been very happy with the work — the standout for them was the combination of a significantly lower price, U.S.-made panels, and trouble-free performance after two years.

Juan began by thanking Sean Grady and the Pacific Energy team for installing a solar panel system and batteries on his home. He found Sean thoroughly professional — walking him through the process, answering every question, and tailoring a system to match his household’s energy needs. What stood out most was how sales, installation, and support worked together so smoothly that the project felt orchestrated rather than fragmented, which kept the whole experience low-stress. The installers arrived on schedule, worked efficiently with evident technical skill, kept disruption to a minimum, and left the worksite clean and organized. He’s pleased with the system’s performance so far and confident it will deliver long-term benefits. The lasting impression he shares is not just the quality of the equipment but the spotless site and the seamless handoff between teams — details that made the difference for him.

Mike hired Pacific Energy to add solar to his single-family home in Kapalua and found their work utterly reliable. He watched the process from the first phone call through scheduling the estimate to the final installation approval, and every milestone happened exactly as promised. The team handled appointments and paperwork smoothly, kept the timeline intact, and left no surprises during inspection and sign-off. What lingered for him was the predictability: a professional, efficient crew that delivered on every commitment, making the project feel simple and well-managed.

Ron Tosh went looking for quotes for a solar system on Maui and nearly chose a large national firm — until he followed a recommendation to contact Sean. After speaking with Sean, he discovered troubling reviews for that nationwide company and backed away, a decision he believes spared him “a decade or more” of headaches. He ended up with a locally owned, Maui-based crew that moved quickly: the team was easy to work with and the installation finished fast. What stuck with him most was having real, local support he can call when needed — not a distant corporate hotline.

Greg asked two top-tier general contractors on opposite sides of the island who they trusted for photovoltaic work and heard the same two names: Daryl Hansen and Sean Grady. He discovered both men were with Pacific Energy, checked one other company, then chose Pacific Energy and ended up completely satisfied. Daryl, Sean (the system designer), the owner, office staff, install crew and electrician put in a full solar-plus-battery setup for his house and separate cottage, leaving them off the grid most of the time — a payoff he describes as a great feeling. From the first contact through final commissioning the team stayed on top of every detail, set him up quickly, and kept communication tight: the office provided direct contact numbers, installers and electricians were available and punctual, and everyone showed up hardworking and genuinely engaged. What stood out most was the local continuity — the owners and crew are long-standing Maui residents from a well-liked, respected ohana — so the support feels rooted and likely to be there for the long run.

Wynne reached out to outfit a Maui home that already had 34 solar panels, planning an upgrade that included 17 more panels and a Tesla battery. Jana handled the first office contact, then Sean arrived at the house, listened to their needs, and after a quick site visit recommended the setup that fit the household. They navigated the slow county and HECO approval process with steady, clear communication so nothing got lost in the typical back-and-forth. Before install day a technician returned to re-survey the property so the crew would arrive fully prepared. The installation itself ran like clockwork: the install manager kept everyone informed, the crew worked efficiently and respectfully, and the 17 panels plus the Tesla battery went up without a hitch. Two days later the electrical team returned and outdid themselves by integrating the new gear with the existing 34-panel array—making on-the-fly adjustments and creative decisions to mount everything neatly on a single wall. Final inspections cleared quickly, and the system now produces enough power to run the whole house and their electric vehicles with excess to spare. The most memorable detail was how seamlessly the installers w