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Premier Home Solutions reviews
• updated APR 17, 2026Loading map...
The Verdict
Premier Home Solutions sells a lot more than solar. We analyzed over a hundred reviews and discovered that most customers weren't actually reviewing solar installations. They were reviewing door-to-door sales reps who switched their TV, internet, and cable providers, a business line that triggered 38 reviews filled with confusion over missed cancellations, wrong account details, and high-pressure tactics after dark. One homeowner reported a salesman staying past midnight to close a deal while their toddler fell asleep on the couch. When we isolated the solar reviews, we found a serious red flag: one customer received a $16,000 lien on their house because the subcontractor Premier hired never paid the equipment supplier, and Premier took a "not my problem" stance. Even positive solar reviews mention savings and low bills, but almost no one describes the installation process, permitting follow-through, or post-install support in detail. The company's trust score sits at 4.3 for workmanship and 4.2 for project management, numbers that reflect a pattern of inconsistent execution once the contract is signed.
If you need someone to renegotiate your cable bill, Premier might save you money. But if you're looking for a solar installer with accountability after the sale, we'd keep shopping. The lien story and the ghosting after permit issues suggest you'll be on your own if something goes wrong.
3 Stories That Stood Out
In October 2022 Melvin R bought a residential solar system through Premier Home Solutions and Premier hired a subcontractor doing business as Modern Pro Solutions to install it. The crew set the equipment in place and an inspection by the proper authority occurred in December; the installers returned to make the required corrections but then never came back to complete the final inspection. Meanwhile Modern Pro Solutions purchased the equipment from a supplier and failed to pay that supplier, which produced a $16,000 lien placed on his house. Premier Home Solutions declined to take responsibility or to step in, leaving him with an unfinished installation and a $16,000 lien attached to his home.
Tia B., a parent balancing long commutes and a fussy toddler, was comparing solar quotes when a salesperson named Matthew M. showed up at her house around 6–7 p.m. He waited for her husband to come home, walked through a sales pitch, then stayed—still pressing their decision—until almost midnight even as the couple and their child were drifting off. He urged them to initial what he framed as a non-binding step to “lock in the deal,” asked to take a photo to prove he’d been there, and then began texting at random hours in the weeks that followed. Exhausted and feeling pressured, the couple called the loan company to cancel and asked the installer to stop contacting them. A few weeks later the husband received a permit-fee notice demanding roughly $1,000; when Tia confronted Matthew, he claimed that action was out of his hands and pointed to the night she’d initialed as authorization to move things forward. No other companies that provided quotes sent a similar fee notice. Tia kept the texts and camera footage showing the late-night visit and says they won’t pay for permits they didn’t agree to — the midnight persistence and the unexpected $1,000 bill are what stuck with them.
Arleen F. opened her door on Feb. 3, 2020 to two salesmen — Jon Gutierrez and an associate — who pitched cutting her household’s internet and cable bills in half by re-signing each spouse as a “new” customer. She and her husband agreed: the installers would set up new accounts and cancel the old ones, and all they had to do was be home for appointments and return equipment. Cable installers came on Feb. 4 to swap the dish and boxes; internet service moved over on Feb. 7 with a new router and Wi‑Fi. Everything looked routine — until Arleen checked the old accounts later in the month. She discovered the cable had been canceled but the old internet account had not, while a new Frontier bill had already posted. Because Frontier doesn’t prorate, she faced a full month’s charge on the old account (2/25/20–3/24/20) in addition to the new account billing period (2/7/20–3/6/20, which she had paid). She contacted Jon; he was slow to respond, texted that he was with a customer, then later claimed the cancellation had been made and sent a confirmation number. When she dug deeper, she learned a staff member who was supposed to cancel several old accounts never did and no longer worked there. Re
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Performance by Work Type
How We Got To Trust Score 75
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 7 years
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Matt had been encouraged for years to look into solar as electricity rates kept climbing. He finally moved forward to cut energy costs and ended up shaving more than $150 off his monthly bill. Premier Home Solutions managed the project from start to finish; their crew walked him through design, permits, and installation so the whole transition felt effortless. What stood out was the team's hands-on guidance — patient, clear explanations at every step that removed uncertainty about timelines, costs, and system performance. The concrete monthly savings combined with that steady, step-by-step support is the detail he remembers most.
Miguel ended up with a solar setup after Mark knocked on his door with a chance to cut the family’s energy costs, and Mathew followed through to get the panels installed. As the project moved ahead, their project manager Christian kept them in the loop so they always knew where things stood. What stood out most was how smoothly the whole thing came together: the system is now on the house, the monthly bill is noticeably lower, and the process never felt like a guessing game.
Barbara first opened the door to Christian, who introduced himself as being with Premier Home Solutions in Glendora and made enough of a polished, straightforward impression that she agreed to hear him out. He pitched an unusual bundle: a new roof paired with solar, with the promise that her monthly total could still come in below what Southern California Edison had been charging her. Given all the noise and rumors surrounding solar, she was cautious at first, but once the appointment was set, Matthew and Greg came out and walked her through the plan in detail. The roofing side ended up being just as important as the panels. Louie from Final Touch climbed onto the roof, documented the leaks and damage with photos, and came back with a price Barbara found very reasonable. She moved forward with Premier Home Solutions for both the roof and the solar installation, including a Tesla battery, and came away happy with the workmanship. The roof now looks amazing, and Christian stayed in close contact throughout, keeping her updated at every step.
Eva found the whole solar process unusually easy with Premier Home Solutions, helped along by Christian and Mathew, who put her at ease right away. What made the project stand out was the way they stayed with her from start to finish, keeping the experience smooth while her electric bill dropped to half of what it had been. With the panels now doing their job on her home, the most memorable part of the deal was how simple they made something that can often feel overwhelming.
Erin Piao tackled a long-overdue home upgrade that bundled a roof replacement with a new solar array, battery system, and electrical panel upgrades through Premier Home Solutions. Christian stood out by keeping her informed at every turn and answering questions promptly—even on his days off—which made the multi-part project feel organized and manageable. The installation team pushed to stay on schedule, handled the construction smoothly from start to finish, and consistently worked to meet her expectations. She didn’t get a photo with the crew, but she walked away grateful for their hard work and the sense of completion after finally checking this job off her list. What stuck with her most was Christian’s responsiveness throughout the whole process.
Robert began a residential solar installation in October 2022 because, as a disabled homeowner, he wanted to cut bills and afford his medications. When the installer folded in December, he discovered the solar company stepped away from responsibility and effectively treated him like an unknown customer. He ended up with panels that weren’t producing while still paying the electric bill and payments on the system. That loss wiped out the savings he had planned for meds and left him unable to cover essential costs. Frustrated by the handoff between installer and company, he warns others to avoid the same situation and hopes the installation will be fixed before it becomes a burden his family must inherit.
John Conrad had been sitting in the dark for more than 24 hours at a home powered by 25 solar panels and two Tesla batteries when Mathew stepped in and helped sort out what was really going on. Even though his company had not installed the system, he came over, opened the Tesla app, and quickly spotted that the panels were not operating correctly. SCE and Sunrun had not gotten him much help, but Mathew pointed him to Sparkman Electrical, and they got the system back on line before SCE even made it out. At 79, disabled, and a Vietnam veteran, John found exactly the kind of neighborly help he needed, and Mathew did it without charging a dime.
Lydia met Greg at her home and learned he could tackle both her roof and rising electricity costs. He and Matt returned with a bundled proposal that combined a roof upgrade and solar panels for extra power at a very attractive price. She found Greg’s team consistently thorough and proactive, handling estimates, scheduling and installation and staying on top of every step. She ended up with an improved roof and added solar capacity, and what stuck with her was having a single crew smoothly manage both projects from start to finish.
Marc chose Premier Home Solutions to install solar on his house and worked with Matthew and his crew throughout the process. He found Matthew consistently available for questions and very knowledgeable about how everything would come together. Once the system went live, Edison stopped sending him bills — he hasn’t received any since the installation. He recommends Premier, and the clearest takeaway for him is the combination of a responsive team and a system that eliminated his utility bills.
Long-term Satisfaction
Recent customers rate Premier Home Solutions 4.6 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.