Prime Home Solutions reviews

About a year or two ago, Masters worked with Prime Home Solutions to update an existing 17-panel array at his Oroville home. Brad Stewart took the lead, dug into the specifics of their situation, and kept digging when questions came up. The installation didn’t go perfectly at first, and they needed follow-up work, but Prime stayed engaged and handled the adjustments. After a second true-up with PG&E, the account showed a -$118 balance — exactly what Brad had calculated. Masters walked away impressed by the firm’s integrity and Brad’s professional, attentive service; the accurate $118 credit was the concrete payoff that mattered most.

Cory W. shopped five different solar companies and found Prime Home Solutions to be night and day compared with the rest — the most knowledgeable team, the best price, and no high-pressure sales tactics. He worked directly with Brent, who laid out options, answered questions, and gave him space to decide rather than pushing a package. The installation itself went smoothly and exactly as expected. A year after activation the system proved to be well sized for his usage: his PG&E bill for the full 12-month period was just $24.49, plus the roughly $11 monthly grid-connection charge that applies whether or not you have solar. Cory appreciated dealing with a smaller company because he kept running into the same familiar people who knew his system and house. The only real drawbacks were occasional follow-ups needed to get responses and the overall process taking time and feeling confusing at points — but Prime helped clarify steps and walked him through the project. The detail that lingered with him was simple and concrete: after a year the utility bill was essentially negligible, which he sees as confirmation that the sizing, pricing, and the low-pressure sales approach all came through

Cory Warshawsky shopped five solar companies before choosing Prime Home Solutions for a residential system and found the difference immediately: Prime delivered the best price, deep technical knowledge, and a completely no‑pressure approach. He worked directly with Brent, who walked him through options, answered questions, and gave him space to decide rather than pushing a sale. Installation was straightforward and unfolded as expected. After living with the system for a year, he discovered it had been sized almost perfectly for his consumption — his PG&E charges for the 12‑month period came to just $24.49, plus the roughly $11 monthly grid‑connectivity fee that applies regardless of solar. Cory appreciated that Prime is a smaller company, so he dealt with the same people throughout and those installers and reps knew his house and system. The only real drawbacks were minor: a couple of times he needed to follow up to get replies, and the overall process took time and felt confusing at points, but Prime helped clarify each step. The number that stuck with him: $24.49 for a full year of electricity, a concrete sign that the system was well matched to his needs.

Dee Dee Linderer interviewed at least five solar companies before choosing Prime Home Solutions and their representative, Mike Del Vecchio. She picked them just over a year ago after Mike walked her through a clear, no-pressure plan that kept the whole process running like clockwork. She followed his recommendations and ended up with the right number of panels, the exact monthly purchase payment she was quoted, and — most months — a PG&E bill of zero. Before going solar her electric bills averaged about $400 each month, so the change has translated into substantial monthly savings and added value for her ranch-style home. A year in, the standout detail for her is how every promise Mike made came true: the system performance, the payment plan, and the near-zero utility bills.

Garth chose Prime Solar Solution two years ago after interviewing three other companies, and he ended up installing a home solar system that included an EV-charging circuit—an addition Brent Baker recommended when Garth mentioned planning for an electric vehicle. The install crew, led by Maurico, handled the physical work while Bret, Yolanda, and Adam steered the paperwork: HOA approval, city permits, and getting PG&E to accept the system. They approached each step with a get-it-done attitude that smoothed inspections and made activation feel effortless. Neighbors who went with other providers ran into more hassle, so what stuck with him most was Prime’s coordination: practical people who bundled EV readiness into the install and carried the project through permits and utility sign-off without drama.

Sally G. began shopping for solar after feeling like every big-name company offered a slick, high-pressure pitch — until she discovered Prime Home Solutions on yelp.com and called the owner, Brent. He walked the property, answered questions patiently, and delivered a fair-priced quote that felt refreshingly straightforward; she appreciated his experience and honesty from the first conversation. After signing, project manager Bret jumped into action: he handled permits, chased the city, scheduled the crew, and kept her updated, returning calls promptly throughout the process. The install team arrived on time, spent a long day updating the electrical panel and mounting the array, and left work that impressed even the city inspector for its neatness. Bret pushed through the final coordination with PG&E and secured permission to operate quickly, and the system has been running well for just over a year — properly sized to the home’s needs. The aftercare remained strong, and what stuck with her most was the owner’s hands-on honesty combined with a project manager who made the permitting and hookup painless.

Ethel has lived with her solar system for more than three years and would hire the same salesperson again: Scott Feuerherm. He drove out to her ranch, assessed what size array would be needed to offset rising PGE bills, and laid out a plan that matched the property’s needs. He stayed available to answer questions, gave her time to decide, and followed through on every step. Her ranch foreman, an electrician by trade, checked Scott’s recommendations and confirmed they were spot on — a detail that sealed the decision for her. Beyond technical know-how, Scott’s integrity and kindness made the process low-pressure and reassuring. The thing that sticks: an experienced electrician vouched for Scott’s plan, and Scott remained reachable and patient throughout, turning a potentially stressful upgrade into a straightforward, confident move.

After two years of unexpectedly large true-up bills on his original rooftop solar, Daniel decided to add more panels and reached out to Brent Baker at Prime Home Solutions. He found the process smooth from the first email through the final post-install phone call. Brent and the installation crew kept him informed at every step, worked cleanly and efficiently, and even took the initiative to clear a gutter full of leaves while on site. About two years after the expansion a small leak appeared under the panels; he left a message for Adam Weber, who called back promptly and scheduled a visit. Emilio Garcia arrived on time, quickly identified the leak’s source and repaired it on the spot, delivering standout customer service. The detail that stuck with him: the team didn’t just install panels cleanly—they cleaned a clogged gutter during the job—and when a problem showed up later, Adam’s quick callback and Emilio’s fast repair made aftercare straightforward and dependable.

When Pao Hang had their home outfitted with solar by the builder, Prime Home Solutions handled the original install. Two years later the company reached out with a heads-up about impending PG&E rate increases and offered to expand the existing system. A company representative laid out several tailored options, Brett and his crew carried out the upgrade, and Joseph guided them through the whole process with steady, patient help. The detail that stood out was the proactive outreach and the hands-on support—Joseph remained available as a reference and the timing of the expansion beat the utility rate rise.