Quality Home Renovators reviews

Lynda R. paid $50,000 to have QHR install a 25-panel solar system on her home. Less than two years later she discovered a $600 electricity bill and found the solar breakers had been shut off. A QHR technician had assured her that if the breaker serving the panels kept acting up, the company would install an upgraded breaker box — but the problem persisted and QHR now refuses to fix it. She ended up with an underperforming system and what she sees as poor post-sale service: a pricey installation whose breakers remain shut off while the company won’t follow through on the promised upgrade.

Joanne M. hired the company for a series of home renovations—roof work, new tile and flooring, bathroom fixtures, and an air-conditioning system—and later prepared the house for sale. She discovered sales reps using a notepad labeled "Quality Home Improvement" with a contractor license number that did not match the business, and found the crews were subcontractors whose workmanship proved subpar. Tile got installed before she ever saw it; the company promised a new roof but only added some shingles; and the master-bath granite countertop was dropped, cracked in two, and still installed while she was on vacation. They repeatedly harassed her during the job, accused her of wasting time, and proceeded to put in flooring, tiles and fixtures without her approval. The final blow came during the sale: an inspection showed the new air-conditioning system wasn’t up to code—the subcontractor pulled a permit but never had it signed off—and fixing it cost her more than $2,400. She brought the inspection report and photos to the owner at QHR, who ignored her calls and emails instead of reimbursing the repair. Joanne hadn’t written a negative review before; her concrete request for making things

Grant H. hired the company under a written contract and ended up facing two unexpected price increases for work he believed should have been included. He dealt directly with Rick Reifman, and when he pushed back about the added charges, Rick threatened to "find a loophole" in his warranty. He left a one-star review after those two surprise hikes and the warranty threat.

Chad had solar and a handful of electrical upgrades installed on his Spring Valley home and discovered the crew did far more than tack panels onto the roof. From the respectful salesman to engineers who knew their stuff, the whole project moved surprisingly fast and the team coordinated around his schedule. When code-related issues came up, QHR fixed them at no extra charge — and did it with an attention to detail that stood out: they ran copper grounding pipe, carefully painted the pipes to match the house, and left the work looking finished rather than patched. QHR also upgraded his main panel and rewired a sub-panel, which stopped recurring breaker trips, and added a generator inlet so he can keep the house running with a portable generator during extended outages. They even installed a new Anlin Catalina double-pane window with the sound package, which he calls the best window in the house. Between the price, the warranty, and the workmanship — especially the code corrections done well and the practical generator hookup — he felt compelled to write this review to highlight how thorough and dependable the experience was.

Brandy had rooftop solar installed and quickly discovered poor workmanship: the installer left gaps where the mounting brackets met the roof and never sealed them. Those unsealed gaps produced water intrusion into the home. She has pressed the company for repairs since July, only to have appointments delayed and promised fixes pushed off — and now her requests are being ignored. After months of trying to get the leaks addressed, she remains with a leaking roof and no resolution.

Traci K. already had solar panels when a caller falsely claimed to be the company that did her original installation and then began months of persistent outreach. They set an appointment that never materialized. Today became the breaking point: after she repeated four times that she needed to check with her family about Saturday, the salesperson pressed on, asked if her husband would be available, and talked over her. He showed little product knowledge and couldn't answer basic industry questions. When she asked to be removed from their call list, he hung up. Her lasting image is simple and sharp — a company that misrepresents itself, no-shows appointments, and hangs up when asked to stop calling is not someone she would invite into her home.

Brian S. ended up with a fresh installation of Bayview windows that matched his expectations for high-quality glazing — they noticeably keep out heat and block street noise. The QHR crew handled the install professionally, and what stood out most was that the company owner personally returned to the house afterward to resolve lingering questions and fix small issues. He appreciated that hands-on follow-up. What frustrated him was the sales approach: he found it more pushy than informative and was repeatedly handed assurances like “We are better” without any written data, charts, or documentation to back the claim — that lack of proof is the sole reason he held back a fifth star. He didn’t seek competing quotes, so he can’t judge price, but he felt treated fairly. Bottom line — excellent windows and a memorable owner follow-up that sealed the deal, tempered by a sales process that could use clearer documentation.

Chris G. was excited to get a quote to replace all the windows in his home with retrofit vinyl, and after the sales pitch he signed a contract to move forward. After speaking with a couple of neighbors who had similar jobs done years earlier and discovered their costs were much lower, he canceled the work and lined up competing quotes for the week. When BM Windows came out, they offered the exact same product lines — Anlin, Bay View and Monte Verde — at a price about $9,000 less. Even the next-tier Anlin Catalina Series still came in roughly $8,000 cheaper than QHR’s quote for the Bay View Series. By pausing and shopping around, he dodged a huge bullet; the decisive detail that changed everything was the $9,000 gap for identical products.

Dennis was shopping for five replacement windows and two sliding doors and collected several bids. A QHR representative measured the openings, showed product samples, then dropped a sticker price of $24,000 — a number that made him recoil — and immediately offered a holiday-driven reduction to $17,000. He liked the product but balked at paying roughly $10,000 more than a Milgard quote of $7,200. When the rep asked what he might pay for a superior product, $12,000 was tossed out and he was pressed to sign that day with the claim another installer could do it for that price. Instead, an Anlin dealer quoted $7,500 (including a doggie door), and after adding two extra windows Dennis ended up with an $8,200 contract. The detail that lingered for him was the big initial markup and the high‑pressure “sign today” tactic that evaporated once a reasonable competitor bid arrived.