San Diego Roofing reviews

Lucas waited a few months before writing, and nearly a year after the job he’s still completely satisfied with the roof San Diego Roofing installed on his 100+ year-old Craftsman in South Park. He met Scott first and appreciated getting a professional, no-pressure estimate—a relief after several bad experiences with other roofers. The house presented several design challenges, and the crew worked with him to develop creative, practical solutions rather than pushing a one-size-fits-all approach. His family loves the new roof; it fits the historic style and noticeably improves the curb appeal. The detail that stuck with him most was the collaborative problem-solving on an old, tricky roof—followed by almost a year of trouble-free performance.

New to San Diego in the summer of 2015, J needed a new roof and brought several companies through the yard to bid the job. Many of those visits felt like sales calls — people who didn't seem to know a roof from a sales script — but San Diego Roofing stood out for real craftsmanship and professionalism. When Gary arrived to give the estimate, J had been working in the garden all day; they laughed about dirty hands, Gary grinned and said, "I'm a roofer!" and the handshake sealed the deal. Over the years J checked back a few times with questions, and Marcelo answered every time. After a heavy hail storm when the roof approached its sixth birthday, Marcelo called back within the hour, offered to come inspect, and followed through. The result: a roof that still looks like new and a sense that the company doesn’t disappear after the sale. If J ever had another roof to replace, they would hire San Diego Roofing again — what lingers is not just the install but Marcelo’s rapid, hands-on follow-up after the storm.

Nancy K. had San Diego Roofing reroof her house 14 years earlier, and when a leak appeared she reached out — the company sent Gene out on March 30. Since that visit she has made more than ten phone calls chasing a repair estimate; the crew kept promising to call back but never produced a quote. The unanswered callbacks and lack of follow-through left her frustrated and feeling her time was wasted. The takeaway for other buyers: after an on-site visit you might be left repeatedly calling for a quote that never arrives.

Bob W., a Coldwell Banker agent in Mission Valley, has relied on Marcelo at San Diego Roofing for years whenever a roof inspection is needed during a sale or disclosure. As an agent who frequently orders inspections, he depends on Marcelo’s thorough, candid assessments that lay out several realistic options for each situation so clients can choose a path that fits their budget and risk tolerance. Marcelo has also completed repairs for multiple clients; those jobs consistently left the buyers and sellers satisfied. Throughout the process he combines a professional, no-nonsense approach with a friendly manner, making conversations straightforward and decisions easier. For real estate professionals in San Diego who want clear, actionable roof guidance plus dependable follow-through on repairs, Marcelo is the go-to choice.

Michael M. hired San Diego Roofing a few years ago to replace a large flat roof and walked away impressed by the result. He later had the same crew perform minor repairs on several other homes with shingle and tile roofs and found each job similarly well done. The crews arrived on time, kept the sites tidy, and charged a fair price, but the detail that made the biggest difference was durability: none of the roofs developed leaks afterward. Because the work held up over time, he kept calling them back for other jobs — and that long-term performance is the specific takeaway he'd pass on to someone considering them.

Mark Gibbons bought a house about three years ago and hired the company for a few small roof repairs, working directly with Marcelo, who completed that initial work and made a good impression. After the latest storms in San Diego the roof began leaking; an insurance adjuster brought a roofer up on the roof who pointed out that much of the previous repair and installation had been done incorrectly. He then brought in two other reputable roofing firms, and both identified major issues with how the roof had been installed and repaired. A couple weeks ago he used the company’s website to ask if they would come out and inspect the problems, but got no response. Multiple follow-up calls went unanswered and he couldn’t leave a message because their voicemail was full. The most striking part of the experience: the project started with a helpful technician, but when the work failed the company became unresponsive, leaving him with a leak and no way to reach them.

Jamie Gallant hired San Diego Roofing to install an Infinity Roof and replace shingles on a home that already had a 31-panel solar array. They watched the crew apply the Infinity Roof materials and new shingles without removing 26 of the 31 panels, a decision that ended up saving thousands. San Diego Roofing then uncovered and remedied several mistakes left by a previous contractor, sealing leaks that had been a persistent problem. The crew installed two new roof vents — including a powered vent in the garage — and Scott kept communication steady and professional throughout the project. They recommend San Diego Roofing, and the detail that will stick with anyone who has solar is this: being able to re-roof around most panels while repairing prior botched work cut both cost and headache.

The Calumpit Family needed roof work and Scott from San Diego Roofing reached out right away. He came by to inspect the problem, walked them through the repair process and costs, and laid out the best material and pricing options. Scott and his crew moved quickly, organized the job, and completed the work in a single day—finishing before a big rainstorm arrived. The family appreciated the clear explanation, the sensible choices on materials, and the team’s ability to turn the job around so fast. The detail that sticks: the roof was repaired in one day, ahead of the downpour.

Nadine S. returned to SD Roof 25 years after her first roof, signing a contract for a full reroof and solar installation on her house — only to discover the company never intended to send in-house crews. She found JAP Roofing on the roof and Clayco Solar handling the panels; SD Roof handled the paperwork and the billing while the subcontractors did the hands‑on work. JAP turned out to be excellent and Clayco friendly and thorough, but that didn’t erase the surprise of being handed off without clear disclosure. After the job, shingles around the flange of one solar tube looked wrong. SD Roof ignored texts and requests to inspect, then demanded she buy a new $700 solartube, insisting the old flange was bent and couldn’t be roofed over. Frustrated, she contacted JAP directly; a crew member arrived the next day, cleaned off roofing tar that had been making the area look bad, and returned to add shingles at no charge — after that the tube area looked fine. SD Roof’s silence and push for extra money left her feeling misled, while the subcontractors actually fixed the problem quickly. The takeaway that sticks: SD Roof handled contracts and billing but didn’t stand behind the on‑roof work,