45
Trust
Score
WattBot

Skyline Energy Savers reviews

NATIONAL
Skyline Energy Savers
24 Reviews • 1 Location 3,192 Data Points Processed

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The Verdict

This company is not worth the risk. We analyzed dozens of reviews and found a pattern of misleading sales tactics and vanishing support. One homeowner was promised a system large enough to eliminate their electric bill entirely, only to receive an $800 true-up charge at year-end on top of their solar loan payment. Another customer paid $17,000 for a 2kW system (double market rate, they later discovered) after the owner assured them it would cover their needs, then got hit with a $4,000 utility bill. The workmanship scores are passable, but the sales conduct and value metrics are dismal. Seven reviews describe high-pressure pitches that overpromised system size and savings, leaving families with undersized arrays and surprise bills in the thousands. Post-install, the company becomes unreachable. One 68-year-old with a ten-year-old system reported full voicemail boxes and zero callbacks when panels stopped working. Another family went without heat for four days while the service technician repeatedly cancelled appointments.

If you want a solar installer who'll answer the phone after cashing your check, look elsewhere. The combination of inflated pricing, undersized systems, and disappearing support makes this company a poor bet.

3 Stories That Stood Out

1. John A.
Yelp | Feb 26, 2017 |

John A. paid nearly $17,000 cash for a 2 kW solar system for his home and expected the savings to justify the price. He discovered at year’s end, when a true-up bill arrived for almost $4,000, that the tiny array delivered far less value than he’d been sold — and that the price he paid looked about double what a comparable system should cost. He called owner Mort, who acted surprised by the true-up charges; John likened that reaction to an auto mechanic pretending not to know what an engine is. After moving, he shopped around and found other solar companies offering roughly twice the system size for the same money. The detail that stuck with him: a $17k “cash” purchase for a 2 kW system produced a nearly $4k annual true-up and turned out to be only about half the system size available elsewhere for the same price.

2. John W.
Yelp | Feb 19, 2015 |

John W. called after catching a radio ad that promised a solar system could be paid off in five years. He and his wife then sat through two meetings with Skyline Energy’s fast-talking, high-pressure salesperson and were shown a system that was pitched to eliminate their PG&E bills entirely — even to generate excess power so “our meter would run backwards” and PG&E would credit them. Because the design promised so much output, they were also sold a tankless water heater with guarantees of instant hot water, never running out, and savings from not keeping water hot all the time. They went ahead with the purchase. The installers arrived on time and did a tidy job mounting the panels and fitting the new water heater. But getting PG&E to acknowledge the system required jumping through several administrative hoops, and it took months before the homeowners saw any change on their bills. When the changes arrived, they weren’t the good kind: quarterly “true up” charges began appearing for hundreds of dollars, and at the end of the first year they owed PG&E more than $800. The prior year’s total PG&E bill had been $1,560, so the net annual savings worked out to only about $760 — meaning, g

3. Gary A.
Yelp | Nov 7, 2023 |

Gary A. had a solar system mounted on his roof ten years ago. Now 68 and unable to climb onto the roof, he found the installation shoddy and kept trying to get service. Repeated calls and messages met silence: the company’s phone routes to voicemail and the mailbox has been full for days. With no response and no way to safely inspect or fix the problem himself, he ended up stuck with unresolved issues — a concrete warning for buyers who will need reliable post-installation support.

Platforms Monitored

Yelp
18 Reviews · 1 Location
2.7/5
EnergySage
3 Reviews · 2 Locations
3.7/5
BBB
3 Reviews · 1 Location
1.0/5
SolarReviews
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
2.9/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
2.7/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 45

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 15 years

Among the longest-standing installers in the market.

BBB Rating: NR

Poor BBB standing. Significant complaints.

Review Patterns

What You Can Expect

01

1. Brian W.
Yelp | Dec 4, 2017 |

In 2016 Brian W. shopped around for a home solar system to erase his roughly $230 monthly electric bill. After getting four estimates he settled on Skyline — they explained exactly what they would deliver, offered the best price, and the owner even sat down with him before any paperwork, which felt like true hands-on ownership. He ended up with 26 solar panels that completely eliminated his electric bill; by the end of the year the system generated a surplus that returned about $100 to him from the utility. A few months after the solar install, Skyline also put in a tankless water heater and a new HVAC system. When the HVAC developed problems, the owner personally arranged for a technician to come out, troubleshoot, and fix the issue free of charge. What stood out most was the owner’s direct involvement and follow-through — and the fact that the system not only removed a $230 monthly expense but produced a small annual credit as well.

2. John W.
Yelp | Feb 19, 2015 |

John W. called after catching a radio ad that promised a solar system could be paid off in five years. He and his wife then sat through two meetings with Skyline Energy’s fast-talking, high-pressure salesperson and were shown a system that was pitched to eliminate their PG&E bills entirely — even to generate excess power so “our meter would run backwards” and PG&E would credit them. Because the design promised so much output, they were also sold a tankless water heater with guarantees of instant hot water, never running out, and savings from not keeping water hot all the time. They went ahead with the purchase. The installers arrived on time and did a tidy job mounting the panels and fitting the new water heater. But getting PG&E to acknowledge the system required jumping through several administrative hoops, and it took months before the homeowners saw any change on their bills. When the changes arrived, they weren’t the good kind: quarterly “true up” charges began appearing for hundreds of dollars, and at the end of the first year they owed PG&E more than $800. The prior year’s total PG&E bill had been $1,560, so the net annual savings worked out to only about $760 — meaning, g

3. John A.
Yelp | Feb 26, 2017 |

John A. paid nearly $17,000 cash for a 2 kW solar system for his home and expected the savings to justify the price. He discovered at year’s end, when a true-up bill arrived for almost $4,000, that the tiny array delivered far less value than he’d been sold — and that the price he paid looked about double what a comparable system should cost. He called owner Mort, who acted surprised by the true-up charges; John likened that reaction to an auto mechanic pretending not to know what an engine is. After moving, he shopped around and found other solar companies offering roughly twice the system size for the same money. The detail that stuck with him: a $17k “cash” purchase for a 2 kW system produced a nearly $4k annual true-up and turned out to be only about half the system size available elsewhere for the same price.

02

03

Long-term Satisfaction

Long-term satisfaction for Skyline Energy Savers drops to 2.2 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.