Solar Electric Systems & Products reviews

This homeowner hired the company for a relatively "small job" and found the sales process unusually thorough: the salesperson laid out multiple system-sizing options, ran analysis, and met with them repeatedly — both in person and on the phone — until they felt ready to decide. The installation team then showed up professional and communicative, answering many questions and walking through what they were doing as they worked. The one frustrating detail: the promised "Owner's manual" never arrived and the contractor made no post-install follow-up once the job was finished. They ended up very happy with the system performance and the quality of the install, but still wishes the promised documentation and a post-install check had been completed.

This homeowner chose Solar Electrical Systems for a solar installation and came away more than satisfied. Led by Bear, the installation crew clearly enjoyed their work and focused on doing the job right — the team moved confidently, answered questions on the spot, and treated both the owner and city inspectors to technical, no-nonsense explanations at whatever level was needed. Across roughly five different company contacts, from sales through accounting, the homeowner encountered polite, professional interactions; staff listened to concerns and welcomed follow-up questions rather than brushing them off. What lingered most from the experience was the crew’s expertise and readiness to handle inspector queries — that competence turned high expectations into a finished job the owner felt completely comfortable recommending.

This homeowner signed up for a rooftop system after a salesperson promised the array would supply roughly 80–85% of the household’s power. Once the job finished, they discovered the installer had changed the mounting method and the direction the panels face, and that switch wasn’t communicated clearly. Early Solar vs. Net Meter readings around the solstice show the system covering only about 45%, so they remain skeptical it will ever meet the original 80–85% projection and are waiting to see how output changes as the sun rises higher in the year. On the positive side, the on‑roof crew executed a very detailed, professional installation, and the office handled permits and rebate paperwork smoothly — that part looked seamless. The project manager, however, struggled with communication and became defensive when asked about the engineering; his assistant Dena, by contrast, was consistently helpful. The lasting image is a neat, well‑installed array that may not match the promised performance because of an uncommunicated change in orientation. They were impressed enough with Dena and the installation team to consider working with the company again, but their concrete takeaway for any

This homeowner turned to Solar Electrical Systems twice — first for an initial installation and later for a second system. For both projects they shopped other contractors, but each time concluded competitors came up short and chose to return to Solar Electrical Systems. The standout detail: after vetting multiple options on two separate occasions, they still picked the same company.

This homeowner found Solar Electrical Systems a pleasure to work with from start to finish. They spoke with several team members during the process and quickly saw why the company enjoys a strong reputation — every person they dealt with was kind, informative and helpful. The installation on their house came out so well that they felt the team did an excellent job and plan to refer friends and co-workers whenever possible. Most telling: they’re genuinely excited to get their first electric bill in the mail, a small but vivid sign of how satisfied they are.

This homeowner expected a pre-install site visit a couple of weeks before work began so they could prepare the property. Instead, the company relied on internet images of the house and never confirmed where the unit would sit. They cut what they thought needed trimming, but when the crew arrived the installers needed a different tree removed — so they ended up cutting the correct tree during installation as well. The experience earned a four-star review and a clear takeaway: request an on-site visit or written confirmation of unit placement ahead of time to avoid doing extra work.

This homeowner heard from Solar Electric about an AQMD grant and let the company take care of all the paperwork. Because Solar Electric handled the grant application, they chose that installer and ended up with a much larger solar system than they'd otherwise have bought. Without the grant letter, they would have gone with a different vendor, installed a smaller system, and paid more out of pocket — the paperwork and grant changed the project's size and upfront cost.

This homeowner began the project expecting a routine installation but quickly discovered several avoidable problems. The system ended up underdesigned, scheduling and dispatch failed to notify them about crew arrivals so installers turned up without warning, and the city permit bill ballooned to about 350% of the original estimate. On top of that, the final instructions and the documentation packet never arrived — they’ve been waiting three weeks and counting. The detail that sticks: a wildly higher-than-quoted permit charge combined with missing closing paperwork.

During a residential solar installation, this homeowner discovered a major surprise: midway through the project they learned they would need to hire a roofer and pay an additional $7,000 to finish the job. The on-site contractor performed excellently from start to finish, but the original sales contact failed to explain that roof work would be required. They received three separate emails outlining how payment would be handled, yet no oral or written communication ever mentioned the need for a roofer. The truth came when the job supervisor knocked on the door to ask what time the roofer would start the next day — that’s when they realized the installation wasn’t turnkey. They chose solar because of coverage in science journals and environmental stories on TV and online, so the outcome felt especially disappointing given the communication breakdown. The clearest takeaway: confirm in writing whether roof prep or replacement is included and budget roughly $7,000 if it isn’t.