Solar Unlimited reviews

Rosemary discovered Solar Unlimited still had the file for her original 2005 installation when she reached out about panels that had spent years under the hot sun. She found the company offered an affordable upgrade and handled the work with clear, responsive service. Tammy, the service coordinator, organized the project and Jose, the install tech, carried out the replacement smoothly, leaving her impressed with both the price and the workmanship. The detail that stuck with her was the continuity: a company that kept her 2005 records and sent named, dependable people to complete the upgrade.

When Jonathan bought his house in 2017 he discovered a backyard pool and an existing solar array — and realized he was a novice at maintaining either. He leaned on Solar Unlimited from the start; the team repeatedly answered his questions and arranged service on short notice whenever something came up. What stood out was their responsiveness and willingness to help a new homeowner through unfamiliar systems, so he continues to call them when he needs support.

Adam H. waited seven hours for a scheduled service visit, only to have the technician arrive without a ladder. He had a solar pool heater installed a few years ago and has repeatedly run into problems with both the original installation and the equipment. Over time he experienced slow, unreliable support—appointments that run late and a sense that getting the service fee paid mattered more than fixing the system. A whole day disappeared while he waited, and he ended up needing to reschedule. What sticks with him is simple and specific: a seven-hour wait and a tech who showed up ill-equipped.

Matt R. had a solar pool heating system installed on his Rancho Palos Verdes home in 2016. He found Bob to be informative and a straight shooter during the purchase. Over the years he called the company out twice for minor issues; both visits were handled professionally and the repairs were covered under warranty. Last month Luis showed up on time and proved honest and reliable. The system consistently keeps his pool about 10–15 degrees warmer than it was before.

Amy H. had Solar Unlimited put solar panels on her hillside pool more than 30 years ago, and the company maintained them ever since. When embers from the Woolsey fire destroyed the array, Solar Unlimited stepped in to replace all 20 panels. Tammy in the office secured a reasonable price, scheduled the work to fit her timetable, and stayed reachable for every call. Luis and Oscar handled the field work: focused, careful, and clearly experienced, they swapped the panels and neatly tucked the piping along the sides so the install looks streamlined and better protected. Amy thanked Tammy, Luis and Oscar for their thorough service — what she still points out is how the crew’s attention to detail, down to the tucked pipes, made the replacement feel like it had always belonged there.

Woodland booked a service visit to get an actuator/valve issue handled at his home and ended up in a standoff that hinged on one clear detail: the company tech couldn't manually operate a Jandy actuator that a regular tech later handled in minutes. He first scheduled an appointment in mid-January; that tech pushed back the time and never arrived. When they rescheduled for the first week of February, the technician showed up on time but immediately rushed the job, declared they were “out of time” within minutes and never climbed onto the roof. He discovered the tech didn’t know how to manually switch the Jandy actuator — a basic procedure that is documented in Jandy manuals — and asked the tech to get up on the roof. He phoned “T” to complain. Instead of apologizing or explaining, T pulled the tech off the call and told Woodland they would no longer service his account, even asserting there were notes from prior calls about him. He pressed for those notes and dates and found that T couldn’t substantiate the claim. Woodland also revisited past service history and acknowledged he’d been partly mistaken about exactly when prior visits occurred (he’d believed it had been over a decade;

Don Y. had already relied on Solar Unlimited for years to heat his pool, so picking them to install a full home solar system felt like a no-brainer. Daniel from the company came out, sized his household energy needs, and reconfigured the pool array with more efficient panels before the crew installed the new system in two days—courteous, tidy, and professional throughout. After just over a year the utility (GWP) shows zero purchased electricity; the array even generated excess energy that rolled into credits to cover rainy days, leaving him paying only the standard $11 monthly service fee. He can track production on a mobile app and also received the 30% federal tax credit. With his electric costs essentially eliminated and credits banked, he’s already planning to add a Tesla next.

Don Yuan had relied on Solar Unlimited for years to heat his pool, so upgrading to a full home solar system with them felt like a natural choice. Daniel visited to size his household energy needs and reconfigured the existing pool array with more efficient panels; the crew completed the install in two days and left the property clean and courteous. A year after activation, the utility meter at GWP shows zero billed electric consumption — the system even produced surplus energy that turned into credits to cover rainy days — leaving him only the standard $11/month service fee. He can track production through a mobile app and received the 30% federal tax credit. Now he’s planning to add a Tesla, confident the panels handle his home’s electricity.

Linda had trusted Solar Unlimited for more than 15 years when she asked them to replace the pool solar panels they originally installed years earlier. A tech named Jose showed up, handed over a mail flyer advertising a promotional discount, and promised a proposal at that promotional price — the proposal never arrived. After calling a few times she finally received paperwork that carried a much higher price than Jose had quoted. Contacting the office led to more delays and the runaround from an employee named Tammy until an office manager, Sergio, stepped in and agreed the price change wasn’t right and that Jose would be told to honor the original quote. Still, no one followed through to set an appointment, and Jose later claimed he had been given different information, leaving the situation mired in conflicting messages and unanswered calls. Frustrated, she reached out to Environment Solar in the Valley; they beat Solar Unlimited’s original quote, installed the new panels without hassle, and closed the job. The takeaway was stark: long-standing customers were driven away by inconsistent communication and poor internal coordination — the lasting image being cheaper, faster service,