Southwest Solar reviews

Art V. started out unsure about solar but encountered Southwest Solar and, most importantly, Yogev, who became the steady, friendly force guiding him from the first inquiry through the sale, the quick and professional installation, and the two-plus years of service that followed. He experienced an informative, illuminating sales process, a fast and well-executed install, and ongoing system monitoring that has kept everything running smoothly. Yogev checks in regularly, stays available to offer advice, and whenever service or tech support is needed he makes sure he’s connected quickly to the correct professional within the company. The bottom line: a smoothly functioning solar system and the daily reminder—every time he looks up at his panels—that he pays the DWP $0 for his electricity.

Vahe chose Southwest for a residential solar installation and found the crew fast and efficient from start to finish. The team moved quickly, paid attention to making sure he was satisfied with the setup, and stayed on top of things afterward. A year later he still receives follow-up calls from the company asking how the system is performing and whether he needs any service. The standout detail for him was that ongoing, proactive care — a clear sign the company backs its work.

Mei-Ling booked additional solar panels for her ranch-style Los Angeles roof after an upbeat sales rep promised the system would drive her electric bill to zero and that the loan payments would be less than her typical monthly utility cost. The crew mounted the panels in a matter of days, but the project unraveled at the LADWP inspection. Inspectors required the mains panel to be relocated because it sat at the top of stairs near a door; Southwest Solar agreed to move it and was given exact placement requirements to meet code. That’s when coordination collapsed. Southwest relied on a third‑party contractor whose communication with the company broke down. The contractor first installed the mains a few feet from the location LADWP specified, then cut a hole in Mei‑Ling’s brand‑new roof and dug up the entire back patio to try to fix it. The work had to stay exposed until LADWP signed off, and the initial photos Southwest submitted failed the inspection — forcing a second relocation. The repair process stretched into roughly six months and left behind large cracks in the patio, holes in exterior walls, and mismatched spot‑painting; the damage eventually got fixed, but only after many

Ruth hired the company to handle several big changes at her Long Beach home and ended up with more than just panels on the roof. She entrusted them with an ADU plus a range of energy-efficiency projects, a new roof and a solar installation, and they kept communication clear through every step. The team also helped her secure financing tailored to her situation, which smoothed what could have been a complicated process. What lingered most for her was that consistent communication paired with financing that fit her needs—leaving her with a completed ADU and a more efficient, solar-powered home.

Jeff hired Southwest to take on a full home remodel and the solar installation at the same time. The company dispatched reps who handled the work skillfully and kept communication open throughout the process, answering every question that came up. He ended up with a completed remodel and functioning solar system, and what stood out most was the team’s responsiveness—every concern got a clear, timely answer.

During a home renovation about two years ago, Rodrigo R. had Southwest Solar install panels on his ranch-style roof. At first the system seemed to work, but over time he noticed his electric bills climbing instead of dropping, so he decided to have the array checked. He called Southwest Solar only after a struggle to get them on the phone and learned they'd charge more than $200 just to send a technician. His contractor — who stopped using Southwest Solar after repeated problems — sent a different solar company to inspect the system. That inspector discovered the panels were producing zero energy and that Southwest Solar had installed commercial-grade optimizers where residential ones were required; the two were incompatible, so failure was inevitable. Rodrigo and his contractor contacted Southwest Solar multiple times, but the company refused to fix the mismatched installation. The detail that stands out for any buyer: an installer put the wrong type of optimizers on a home system and declined to remedy the error, leaving the homeowner with no production and rising bills.

Shannon had Southwest Solar put a rooftop system on her home last year and discovered it’s been running reliably ever since. She encountered a delay while the local utility, DWP, completed its sign-off, but that hold-up wasn’t on Southwest Solar. Her electric bills have fallen by roughly $200 to $500 a month, and she checks the company’s app to confirm performance — it shows whether the panels are working correctly and exactly how much power the system exports to the grid. The installation crew arrived professionally, and the company’s customer service stayed responsive after the job. The detail that stuck with her is being able to watch export numbers in the app while seeing a concrete $200–$500 monthly reduction in costs.

Anne enlisted SW Solar for a residential panel installation in the City of Los Angeles and ended up most impressed by the project manager, Elinor. She led the job with clear, proactive communication that kept the timeline visible and questions answered as they came up. Elinor demonstrated deep technical know-how and took the time to patiently walk through every concern, then followed through thoroughly on the remaining details. The combination of expertise, patience, and consistent follow-up is what stayed with her about the experience.

Kelly J. pursued a residential solar install and ended up with a ruined roof after the install crew worked on her house. She fought for a year — including legal action — just to get the roof repaired, and during that time the company rarely answered calls or returned messages. Two years on, she still didn't have the promised monitoring system; she finally hired an independent solar technician who discovered the system had been wired incorrectly, so the app-based monitoring the company had promised was never possible. The standout takeaway: after property damage and a year of legal wrangling, she still had to pay an outside pro to diagnose a wiring problem that should have been fixed at installation.