68
Trust
Score
WattBot

Streamline Electric reviews

MICHIGAN / METRO DETROIT
Streamline Electric
374 Reviews • 2 Locations 49,742 Data Points Processed

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The Verdict

Streamline Electric cuts both ways. We analyzed hundreds of reviews and found a company where the technicians excel but the front office stumbles. In one case, a technician diagnosed a tricky electrical issue in under two hours after three other electricians had recommended replacing all the wiring at a cost of thousands. Reviews show 158 mentions of solid workmanship, most praising technicians by name (Henry, David, Kevin) for neat installations and problem-solving that saves customers money. But we also found 27 complaints about value, often tied to scheduling chaos or price surprises. One customer praised their tech's skill but had to chase the main office twice when no one called about a no-show and the job ran over its allotted time. Another couldn't reach Streamline directly and had to loop in a third-party referral partner just to get a callback. The fieldwork is strong. The coordination behind it is not.

If you need an electrician who'll figure out the real problem instead of upselling a full rewire, Streamline's technicians deliver. But expect to do some chasing if scheduling goes sideways or the office drops the ball on communication.

3 Stories That Stood Out

1. Paul A.
Yelp | Oct 10, 2018 |

Paul A. called them in when his tenants faced a stubborn electrical problem other electricians couldn’t diagnose. Andrea handled the scheduling and kept everyone informed; Marcel came out, figured out the true fault and repaired it within a couple of hours. Other companies had pushed for a full rewire that would have cost several thousand dollars, so the quick, correct diagnosis made a big financial difference. He appreciated how professional and courteous the team was on the phone with both him and his tenants, and what stood out was that a few hours of troubleshooting saved thousands and restored the rental’s power without a costly overhaul.

2. Natasha McCastle
Google | Aug 18, 2022 |

Natasha walked into a mixed experience: she found the field technician, Henry, to be knowledgeable and friendly and that part of the job went smoothly. The rest unfolded less well — she encountered communication breakdowns at the main office when the originally scheduled tech couldn’t show up and no one called to explain, and the company hadn’t blocked enough time to finish the work. Rather than the office reaching out to resolve those gaps, she ended up having to call them herself to get the missed appointment and the scheduling shortfall corrected. The memorable contrast was clear: excellent on-site service from Henry, but the back-office follow-through required the homeowner to chase things down.

3. M Mauzy
Google | Oct 8, 2021 |

M Mauzy was juggling range anxiety in a very old 1920 house and needed a 240‑volt outlet in his garage to charge a new Tesla. He called Streamline Electric of Detroit after four other electricians either couldn’t send an estimator for two months or acted like the job wasn’t worth their trouble — tradesmen often shy away from houses this old. Streamline answered the phone, asked him to text photos of the breaker boxes and the charger specs, and returned an estimate within a few hours. He paid a deposit and got scheduled for the following week. On install day Henry arrived on time, walked the site, quickly mapped how he would run conduit and where the receptacle should go, and checked that the proposed placement worked for him. Henry kept him informed about any cost changes and completed the entire job by himself in under five hours, leaving neat, careful work behind. What stuck with him was the contrast: instead of long delays and reluctance, he found responsiveness, clear communication from photos to estimate, and a single technician who took the time to do the job right—so he finally got a proper 240V outlet and can stop relying on a slow 110V trickle charge.

Platforms Monitored

Google
347 Reviews · 1 Location
4.7/5
Yelp
17 Reviews · 1 Location
2.0/5
EnergySage
10 Reviews · 2 Locations
5.0/5
SolarReviews
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.4/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.2/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
1.9/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 68

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 9 years

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Neha Awal
Google | Nov 4, 2022 |

Neha has relied on Streamline for three years and especially valued their ability to schedule by text—she could send pictures during work hours and get quick responses. She found the crews consistently professional, delivering high-quality work, and when appointments needed to shift they always communicated any delays. She singled out Mike as an outstanding technician and appreciated the help he provided. She plans to use Streamline again; the combination of convenient texting for scheduling and a dependable tech like Mike made the whole process feel easy and reliable.

2. Kim Collins
Google | Feb 28, 2019 |

Kim Collins has relied on Streamline as one of their company's electrical vendors for the past three years. Over that time they discovered a crew that delivers honest work with efficient scheduling and a friendly approach, so the partnership has stayed steady rather than fading after the first project. The most notable outcome: Streamline has become a dependable go-to vendor for the company, the team they call when they want transparent, timely electrical work.

3. Richelle Davis
Google | Oct 24, 2024 |

Richelle discovered the solar panels mounted on her house sat idle for two years without producing power. She found the system had never been installed properly or synchronized with DTE, yet financing payments continued while the array wasn’t functioning. She pressed the company to correct the installation and to reimburse her, but the installer refused to make it right. She singled out CEO Tim Leonard after he promised reimbursement and did not follow through, calling the episode worthy of media attention. The lasting image: she kept paying for equipment that never worked and still hasn’t been made whole.

02

1. D
Google | Dec 18, 2024 |

D hired the company to install solar on his home and discovered the crew delivered an excellent, tidy job. He ended up with properly installed panels plus an unexpected convenience — a working outdoor plug installed at the front of the house. That small, practical addition is the detail that really set the experience apart.

2. Michael Richards
Google | Aug 5, 2024 |

Michael Richards hired the company for a solar installation and was pleased with the result: the work was done well and both the estimator and the installation electricians came across as friendly and professional. He ran into the same problem twice, though — both the estimate and the install had been scheduled for noon so he could work in the morning and be home at midday, but crews arrived hours earlier on both appointments, forcing him to drop everything at work to return home. The quality and people earned high marks, but the repeated early arrivals — which disrupted his workday — cost the company a star.

3. Jeffrey Richards
Google | Jul 25, 2024 |

Jeffrey hired Streamline to install an EV charger in a home with a finished basement and an awkwardly placed electrical panel. He discovered the job was more complicated than a typical install, but Tim navigated the challenges with noticeable expertise and speed. The crew completed a neat, efficient installation despite the tricky access and wiring constraints. Jeffrey walked away very satisfied and was especially impressed by Tim’s knowledge and efficiency on a difficult job.

03

1. austindsoutherland
EnergySage | Apr 7, 2023 |

Austin has been doing business with Streamline for a little over a year and, throughout that time, found their work consistently exceeded expectations. He experienced actual performance that outpaced what he anticipated and appreciated the steady peace of mind the company provided—responsive support and reliable results that kept him from worrying about the system. The standout detail for him was that the relationship didn’t just start strong; it kept delivering month after month, leaving him confident enough to share their name with others. He walks away most impressed by the combination of stronger-than-expected output and ongoing reliability.

2. Charles Anthony
Google | Jun 20, 2024 |

Charles Anthony arranged a service visit and encountered a technician named Sharod who handled the job with clear competence and polish. He walked away impressed by Sharod’s excellent work and professional manner, and wishes the company had more service technicians of that caliber on the roster.

3. Chelle R.
Yelp | Aug 20, 2024 |

Chelle R. ended up making payments for three years on a rooftop solar system that still doesn't work. She and her husband had already trusted the company for multiple home projects — fans, chandeliers and new kitchen light fixtures — spending more than $30,000 in total, and they paid over $15,000 toward the solar panels while also continuing to pay thousands to DTE. The panels were installed three years ago, but the installation proved faulty and the utility never approved the hookup, so the array never produced power. She tried every route to get it fixed: calling, leaving messages, emailing, posting under photos on social media and contacting a string of employees who ultimately left the company. The city even pulled their permit and never issued a final approval or closed it out. Recently she started communicating with a manager named David and the owner, Tim, who acknowledge the installation was incorrect and say new equipment must be installed for the system to work. Chelle remains uncertain whether they will complete the work or reimburse her — for now the striking detail is simple and painful: three years of payments for a system that produces nothing and an open city permit

Long-term Satisfaction

Long-term satisfaction for Streamline Electric drops to 2.8 ★ compared to early reviews. This decline is worse than 75% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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