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SunCraftsmen Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
SunCraftsmen Solar delivers precise installations and long-term support that outlasts bigger competitors. We analyzed dozens of reviews and found two patterns that set this company apart. First, their owner John personally handles troubleshooting years after install, sometimes arriving within 24 hours when a system goes down. One homeowner called about a power outage three years post-install, unsure if it was solar-related. John drove to the house within an hour to check the wiring himself. (Most installers would route that call to a contractor queue.) Second, their crew completes full installations in under a week while navigating permit delays, HOA approvals, and utility paperwork without customer hand-holding. Forty-five reviews mention workmanship quality with zero complaints, and 33 reviewers specifically praised follow-up support. The only friction we found appeared in three reviews citing minor project-timeline adjustments, worth mentioning but never framed as dealbreakers.
If you want a solar installer who'll show up years later to fix an inverter glitch at a fair price, SunCraftsmen is worth the call. You may find a lower bid from a volume player, but you won't find an owner who checks your system remotely as a courtesy six months post-install.
Reviews That Shaped Our Verdict
After SunPower — the company that installed the panels — entered bankruptcy, Hollwyood spent weeks trying to find someone to inspect the system and confirm it still worked. They reached out to Sun Craftsman and, despite a busy schedule, John showed up within 24 hours to troubleshoot the system. He arrived on time, polite and professional, worked honestly without pushing any upgrades, and diagnosed the issue. They walked away relieved when John confirmed the SMA inverter is functioning properly, and the standout detail that stuck with them was the rapid, no-pressure service — John will be the first person they call if anything else comes up.
Masha T. had Sun Craftsmen Solar install panels on her home about three years ago and discovered from the start that John was unusually attentive and knowledgable. She ended up with a fair-priced system and an install that went smoothly — the crew handled rewiring and even replaced the electric panel without any complications. The customer service didn't stop at handoff: last summer a partial power outage left some appliances working and others dead, so she called John to ask for help, and he showed up at the house within an hour to check the electricity himself. What lingered most was that personal follow-through — reasonable pricing and clean work, but above all a contractor who will come back and troubleshoot in person when something goes wrong.
Sherwood first interviewed Sun Craftsmen but initially went with another installer for his home solar project. He ended up firing that company when they demanded a post-quote panel upgrade that would have added more than $2,500. John, the owner of Sun Craftsmen, explained that some firms pull that kind of last-minute upsell, so Sherwood hired Sun Craftsmen instead. The installation, completed in mid‑September 2020, ran smoothly: the crew worked professionally, stayed courteous, and cleaned up every day. John handled the technical questions himself — he’s the owner and a former electrician rather than just a salesman — and that clarity mattered after the confusing experience with the first contractor. The system is now pushing his electricity usage below zero, which was precisely the result he wanted; what stuck with him most was having an owner‑electrical pro manage the job and avoid an unnecessary $2,500 upgrade.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 97
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 11 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Masha T. had Sun Craftsmen Solar install panels on her home about three years ago and discovered from the start that John was unusually attentive and knowledgable. She ended up with a fair-priced system and an install that went smoothly — the crew handled rewiring and even replaced the electric panel without any complications. The customer service didn't stop at handoff: last summer a partial power outage left some appliances working and others dead, so she called John to ask for help, and he showed up at the house within an hour to check the electricity himself. What lingered most was that personal follow-through — reasonable pricing and clean work, but above all a contractor who will come back and troubleshoot in person when something goes wrong.
Hanson J. chose SunCraftsmen for a residential solar installation more than four years ago and has watched the system run strong, cutting his electricity costs ever since. He shopped around—talked to more than a dozen companies—and peppered John, the owner, with over ten detailed questions. John answered each one promptly and patiently, walked him through how solar works and what to expect at every step, and respected his careful selection process. That hands-on, technical attention outweighed offers from larger installers and sealed the decision. The crew finished the install in under a week, and the system was producing power within two weeks of the start. Four years later the array continues to perform and has delivered substantial savings; what stayed with him most was the owner’s thoroughness during the decision stage and the quick path from sign-up to real energy savings.
Leslie began by talking to Solar City, who pushed a lease, but after meeting John at Sun Craftsmen she realized buying a system would cut payback to about five years. He connected her with a contractor who re-roofed the house, and then his team completed a very clean solar installation. Almost two and a half years after the work, her DWP bills run around $20 every two months—even through summer when the air conditioning runs roughly 12 hours a day. John also found a lender with a reasonable rate that beat the HERO program, so she financed the system affordably. The standout detail is the combination of a new roof, a neat installation and consistently tiny utility bills; that steady $20 bimonthly charge is what has stuck with her.