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SunGuide Solar reviews
• updated MAR 3, 2026Loading map...
The Verdict
SunGuide Solar is run by one person who treats installations like a personal project, not a transaction. We analyzed dozens of reviews and couldn't find a single complaint about Basem (the founder) disappearing after the sale. One homeowner canceled their contract mid-process to do more research, and when they called back weeks later, Basem picked up right where they left off with zero pressure. Another watched their neighbor's Tesla install drag on for months while their own SunGuide system went live in weeks. Reviews show Basem shows up at job sites during installation, vets contractors on your behalf, and keeps monitoring your utility bills after the panels switch on. Fifteen reviewers specifically mentioned his contract walkthroughs were thorough without being pushy. If you want the opposite of a high-pressure solar pitch, this is it. The downside: you're working with a one-person operation, so if Basem is swamped, you wait. But 14 reviews praised his post-install support, and we found zero mentions of ghosting.
If you want a solar consultant who'll help you cancel mid-process when you get cold feet, then walk you back through the numbers when you're ready, SunGuide is worth the call. You're hiring a single founder who stays involved from quote to final inspection.
3 Stories That Stood Out
A few months ago Amanda, retired and with a paid‑off house, had SunGuide Solutions come out to walk her through solar options. At first she decided it wouldn’t work—no tax credit for her situation—but Basem showed how a leasing arrangement could still save money, so she agreed to move forward. A couple of days later nerves set in and she called Basem to cancel; he walked her through the process without pressure and canceled the order. A few weeks after more thinking she rang back ready to proceed. The install went smoothly, with Basem on site for every step, and the job included a new roof. With all the rain this year the roof alone saved her a bundle, and that immediate payoff is the detail she remembers most about working with SunGuide Solutions.
Chris B. shopped around before a friend steered him to SunGuide, and after one conversation with BB he felt the company was more interested in whether solar made sense for his home than in closing a sale. From signing the contract through permitting and installation the process stayed smooth and worry-free — paperwork handled, crews on time, and the installers left a neat roof where the panels are “barely visible.” The most striking part: a neighbor who went with Tesla started the process a month earlier and was still waiting for final approval, while Chris already received his first LADWP bill at the minimum. He walked away impressed by the professionalism and the speed from contract to an active system — and by seeing that first minimal utility bill.
Sev Kocharian was shopping for a residential solar system after a friend suggested he reach out to B.B. He talked to two other vendors who painted an attractive picture of solar, but when proposals arrived B.B. stood apart. B.B. delivered a professional, thorough presentation, patiently carved out extra time for Sev’s many questions, and broke the process down step by step—unlike a competitor who handed over a single screenshot from a phone. Sev chose Sunguide Solutions and watched B.B. guide the consultation, installation, and follow-up with hands-on care. He addressed every apprehension Sev had about the install and even came back afterward to make sure the family was satisfied. The detail that lingers is simple but telling: a consultant who not only explains everything clearly, but returns in person to confirm the job met the family’s expectations.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 97
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Nancy Anderson and her husband Ron began a home solar project two years ago. Their installer, BB, recommended they hold off for a while and then stayed involved the entire time—working with her from the delayed start through final completion. She followed BB’s timing advice, watched him manage the process, and ended up very satisfied. The detail that sticks: BB’s patience to wait and his hands-on follow-through made the difference in the outcome and their happiness.
Mario completed his first full year with a residential solar system and ended up receiving a rebate from SCE — his panels produced more electricity than the household used over that year. He is pleased with the outcome, but what stood out was the hands-on work of Basam at Sun Guide Solutions. Basam acted as a single, responsive point of contact from the initial conversations through installation and afterward: he answered questions quickly, often showed up at the house during installation to make sure work proceeded correctly, and liaised with the installer to resolve timeline or technical questions so Mario didn’t have to chase answers. Basam combined clear technical knowledge with friendly, professional service, and the concrete result was a net-exporting system and a project run tightly enough that Mario could rely on one person to manage the details.
Katy Sadek had SunGuide Solar install an EV charger at her home and found the technician, Bassem, stood out for being honest, friendly and professional. She watched him finish the installation quickly and with efficient, tidy workmanship. She recommends SunGuide Solar Inc for solar and EV charger installs, and walked away with a working charger and the confidence that the installer handled the job transparently and competently.
Lauren hired BB for a residential solar installation and discovered he was both honest and highly efficient. She appreciated that he arrived exactly when scheduled, completed a clean, tidy installation, and took the time to walk her through how the system works. He stayed polite and respectful, answered her questions, and left the site neat. The detail that stuck with her—and that will matter to prospective buyers—is the patient, hands-on handover: she left confident in using the system because he didn’t rush the explanation.
Joe Abate walked away impressed after the crew completed the electrical portion of his install, finding the service very good and the workmanship solid. He singled out the electrical work as especially well done — neat, reliable, and clearly up to a high standard. The combination of good service and quality electrical craftsmanship is what makes his experience stand out.
After calling several companies, Allen B landed on SunGuide Solar and brought Basem out for an on-site consultation. He discovered a very professional, detail-oriented approach: Basem delivered a thorough quote right away, Allen signed the paperwork, and the company moved straight into pulling permits, ordering parts, and scheduling the job. He watched panels go up on the roof so quickly that the whole install finished in roughly the time other firms took just to get back with quotes. Basem stayed involved from start to finish and remains available when questions pop up, and Allen praised the crew’s dedication and quality workmanship. The detail that stuck with him most was the combination of speed and follow-through — he’d give them 6 out of 5 stars if he could.
Chris B. shopped around before a friend steered him to SunGuide, and after one conversation with BB he felt the company was more interested in whether solar made sense for his home than in closing a sale. From signing the contract through permitting and installation the process stayed smooth and worry-free — paperwork handled, crews on time, and the installers left a neat roof where the panels are “barely visible.” The most striking part: a neighbor who went with Tesla started the process a month earlier and was still waiting for final approval, while Chris already received his first LADWP bill at the minimum. He walked away impressed by the professionalism and the speed from contract to an active system — and by seeing that first minimal utility bill.
Romani hired SUNGUIDE SOLAR INC to put solar panels on his home and discovered that Bassem handled far more than the physical installation — he took care of the city permit and the SCE application so the project didn’t get bogged down in paperwork. He ended up with a competitively priced, efficiently run job: Bassem arrived prepared, the crew was punctual, hardworking, and left the site clean and tidy. Whenever questions came up Romani called Bassem, who patiently walked him through answers and provided all the documentation he needed. Since activation the panels have performed flawlessly with no faults or errors. What stood out most was the combination of clear communication, strong workmanship, and the contractor managing the permits and utility paperwork — the kind of hands-off approach that makes going solar much easier.
Albert found Basem extremely professional when he had solar installed at his home. He relied on Basem from the initial steps through the installation and the follow-up—Basem stayed involved before, during and after the work. The outcome is a noticeable drop in his electricity bills. What stuck with him most was that steady, hands-on support; he credits Basem’s ongoing involvement for making the switch to solar smooth and genuinely cost-saving.
Long-term Satisfaction
Recent customers rate SunGuide Solar 5.0 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.