96Trust Score
WattBot

Sunrise Solar reviews

CALIFORNIA / SANTA ROSA
Sunrise Solar
19 Reviews • 1 Location 2,527 Data Points Processed

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The Verdict

Sunrise Solar puts its certified owners on your roof instead of sending a crew you'll never meet. We found 16 reviews praising the workmanship, and every one mentioned Kevin or Steve personally handling the installation. One customer watched them mount a complete array in a single day, then noticed competing installs in the neighborhood looked sloppier by comparison. When winter storms opened a roof leak around a vent that had nothing to do with the panels, Kevin and Steve showed up mid-storm to seal it anyway, then sealed two other vents as a preventive measure. Of 17 sales reviews, not one complained about pushy upselling. Instead, we saw the opposite: a project planner advised a customer she needed fewer panels than she'd budgeted for, costing the company a sale but earning a long-term advocate. (Apparently turning down revenue is one way to stand out in solar.) Twelve reviewers cited strong value and 11 specifically mentioned responsive post-install support, often monitored remotely by the same people who did the install.

If you want a solar installer who'll show up during a rainstorm to fix a problem they didn't cause, the premium over a national chain is worth it. You're hiring the certified experts, not their subcontractors.

Reviews That Shaped Our Verdict

Sarah R.
YelpJun 27, 2024

Sarah R. went with Sunrise after friends recommended them, and she discovered the experience matched the referrals. From a clear, patient walkthrough on the phone to a planner who came out and answered every question, she watched the project move smoothly: the crew and crew lead arrived on time and wrapped the installation ahead of schedule. The install took place in February 2024. When a vendor software update required follow-up (not Sunrise’s fault), technicians returned promptly, friendly and on the promised timetable, and her extra questions were handled instantly. She appreciated that the team sized the panel array realistically—far fewer panels than she had imagined—so the job never felt like an up-sell. As opposed to pushy sales reps she’d encountered elsewhere, Sunrise’s staff spoke confidently and gave more useful detail than she expected. A small practical bonus: she received a slight discount for paying by check. She left with a right-sized system installed quickly, responsive post-install support, and a tidy payment perk to remember.

Verified CustomerLong-term CustomerRecent
Tatyana R.
YelpJan 10, 2017

Tatyana R. hired a small, personable solar outfit to put a residential system on her home about 1.2 years ago and ended up with a crisp, trouble-free installation. The crew worked quickly, the workmanship looked superb, and the array has run so smoothly that she often forgets it’s even there — she no longer pays for electricity. The real test came during a season of heavy rains and 20+ mph winds when she discovered a leak. SunriseSolar responded immediately: Kevin and Steve showed up in the middle of a brutal storm, traced the problem from inside into the attic around a vent, and climbed onto the roof to inspect. They found the source was deterioration at the top of the vent — nothing to do with the solar work — yet they made stopping the leak their priority, repaired the area, and even sealed two other vents as a preventive measure. What stuck with her most was the team’s integrity and hands-on response: technicians who arrived during a storm and fixed an unrelated roofing problem rather than passing the buck. That moment — showing up in bad weather and sealing the roof themselves — is what she remembers when she thinks about the company.

Verified CustomerLong-term CustomerUnfair
Nathan L.
YelpJun 17, 2014

Nathan L. spent five years researching solar before he discovered Sunrise Solar, after getting frustrated with big installers who quoted high prices and didn’t listen. He found Kevin and Steve were different: experienced, local, and intensely hands-on — they handled sales, installation, the PG&E and rebate paperwork, and ongoing monitoring themselves. They walked him and his wife through multiple options, explaining technical details to him and keeping things simple for his wife. He watched the pair install the system in a single day, even climbing up on the roof with them; the work looked tidy and professional, including neat wiring inside the garage, and he prefers how their install looks compared with larger competitors in the neighborhood. Sunrise sized the system to match the household, priced it attractively, and hooked it into Enphase monitoring so he can check minute-by-minute production; he also checks PG&E and this month received a credit instead of a bill. Kevin and Steve continue to monitor the array, and after almost a year the system has run flawlessly — a hands-on owner-operated approach that convinced him to have them install panels on his mom’s house as well.

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Yelp
19 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 12 years

Operating longer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Review Patterns

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Yasmin B.
YelpApr 19, 2022

Yasmin had Kevin install solar panels on her home four years ago, and the array still performs brilliantly. She recently moved to Virginia and has been looking for a company as honest, reasonably priced, and high-quality as Sunrise but hasn’t found one that matches them. Before she chose Sunrise she gathered quotes from five different installers, and even after shopping around she ended up with Sunrise because their prices were very competitive and the equipment stood out as superior. What lingered for her was that after doing that due diligence she still walked away with a system that’s held up reliably for four years — a clear signal of both quality hardware and solid installation.

PositiveVerified CustomerLong-term CustomerRecent
George C.
YelpOct 22, 2016

George C. arranged for Sunrise Solar Company to put a rooftop system on his home in August 2015 and ended up with panels that produced a small surplus — enough that he paid nothing for electricity during the first twelve months. The crew completed the physical installation in two days, kept the site tidy, and left quickly. Owner Kevin Grinnell stayed on site to shepherd the inspection and make the PG&E connection, and the project passed inspection on the first try. Kevin and his team walked him through every detail, answered all questions, and handled the job efficiently and politely. The detail that stuck with him was Kevin’s hands-on approach — staying through inspection and utility hookup — combined with the concrete payoff of a year without an electric bill.

PositiveVerified CustomerLong-term CustomerUnfair
Sigue E.
YelpAug 13, 2024

When Sigue decided to replace the roof on a Santa Rosa ranch-style house, adding solar became part of the conversation. They shopped three companies and ended up with Sunrise Solar because Sean Kalember knew the product cold — running the ROI numbers forward and backward, answering hypothetical questions about resale, and recommending a system size without pushing upgrades. He connected them with local electrician Sonoma Sparkies, who handled a complicated circuit-breaker-box replacement before panels went up, and Sean kept communication flowing between Sunrise Solar, the electrician, the roofers, the tenant living in the house, and the homeowner. Over about ten phone calls scheduled around their availability — some urgent to meet contractor deadlines — Sean stayed responsive. After the installation he guided them through signing the PG&E agreement and then spent time online showing how the app reports electricity generation in real time. The detail that lingered was Sean’s patient, number-driven guidance and the hands-on follow-through: proper sizing with no upsell, seamless coordination of trades, and a live app walkthrough so they could watch the system start producing.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction