94
Trust
Score
WattBot

Sunspear Energy reviews

HAWAII / HI
Sunspear Energy
152 Reviews • 1 Location 20,216 Data Points Processed

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The Verdict

We found a solar contractor whose customers can't stop naming individual crew members. Sunspear runs installations like a choreographed team effort, with each specialist calling ahead, explaining their work, and following through without needing reminders. One homeowner watched electricians stay late to finish conduit runs on schedule, then had the project manager return weeks later to walk through tax-credit paperwork with their accountant. Reviews mention 47 instances where someone on the Sunspear team patiently walked a customer through permitting delays, financing options, or troubleshooting steps. The installers themselves earn praise in 81 reviews for workmanship details like color-matching plywood mounts to siding and rerouting panel placements to avoid blocking driveways. Post-install support stands out most: we noticed zero complaints about ignored service calls, and 86 reviews specifically mention how fast the team responds when an inverter throws an error or a battery cabinet goes offline. One customer flagged a connectivity issue on a Tuesday and had two techs at the door by Wednesday afternoon, replacing hardware and verifying the app before they left. The company uses top-shelf equipment (Maxeon panels, Tesla Powerwalls, SunPower inverters with 40-year warranties), but the real differentiator is the humans installing it. If you've heard solar horror stories about vanishing contractors, this is the antidote.

If you want an installer who remembers your requests six months into the project and sends the same technician back for follow-up visits, Sunspear is worth the premium.

3 Stories That Stood Out

1. AlphaAurora
Google | Jan 24, 2025 |

In mid-2024 AlphaAurora set out to install a solar-plus-battery system on their home to gain energy independence and stop HECO brownouts from interrupting daily life. They chose Sunspear in part because, at the time, it was the only installer willing to fit the 40-year-warranty Maxeon panels they wanted — a detail that shaped the whole project. From the first meeting, the sales consultant Anela kept the process moving: she explained financing choices, how offsets and HECO agreements would work, and stayed constantly reachable by text, which proved crucial while navigating HOA and utility paperwork. Once the HOA cleared the project, Sunspear moved fast — installers finished the roof work in about half a day, left nothing damaged, and walked through the system so the homeowner understood how everything was set up. After HECO installed the required switch, a Sunspear representative returned to demonstrate the monitoring app and confirm system performance. When a post-install issue came up, customer service agent Ann fielded the call and crews arrived within an hour to troubleshoot and resolve it quickly. What stood out was the blend of a specific product capability (access to 40

2. jockkoostow
EnergySage | Jun 7, 2024 |

In 2019 Jock and his wife began shopping for solar and discovered the Sunspear representative had an unusually deep grasp of batteries, inverters, and panels and focused recommendations on what would actually work for their home rather than on pushing a product. He began with a modest 7 kilowatt array paired with a single Tesla battery, then over the years expanded the installation until it became a 25 kilowatt system supported by six batteries. That scaling produced a clear payoff: about $1,600 shaved off their monthly electric bill. He and his wife have sent multiple friends and family to Sunspear, and those referrals have seen the same careful design and results. The detail that stands out is how Sunspear treated the system as something to grow and optimize over time—turning a starter setup into a large, battery-backed system that dramatically cut household energy costs.

3. Kevin Shin
Google | Oct 7, 2023 |

Kevin Shin hired Sunspear to put solar on his home and included a pre-wired 240V outlet so an EV could be added later. After activation he ran into a few small problems — panel optimizers dropping offline, the inverter’s WiFi antenna failing, and a follow-up needed to finish the EV charger — and the follow-up service is what defined the experience. He worked with Ann to file warranty claims and schedule crews; she moved things quickly and kept the process smooth. Most repair visits were handled by Nick, who called before arriving, knocked out the fixes efficiently, and got them right the first time. The EV story captures the team’s attention to detail: because they had installed the outlet before an EV existed, they couldn’t confirm the current-transformer direction initially; when Kevin finally bought a car, Ann set a return visit and Nick discovered the original outlet was the wrong type and in the wrong spot. They replaced and relocated the outlet and — as an unexpected bonus — installed the actual charger unit for him instead of leaving it half-done. Earlier, the sales and install phase had been straightforward: Ryan Smith sized the system to maximize tax credits without oversp

Platforms Monitored

Google
112 Reviews · 1 Location
4.9/5
Yelp
19 Reviews · 1 Location
4.5/5
BBB
12 Reviews · 1 Location
4.9/5
EnergySage
9 Reviews · 2 Locations
5.0/5
SolarReviews
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
4.9/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.8/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A

How We Got To Trust Score 94

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 6 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Andrew Robertson
Google | Dec 19, 2024 |

Andrew spent more than a year working with Marko, who dug into financing options and mapped out several ways to maximize the return on a home solar system. Once they agreed on terms, Marko handed the job to Nick, the project manager. The Hawaii Building Permit office held up approval for a long stretch, but when the plans finally cleared the equipment shipped to the island and the electrical crew had the system installed in a little over a day. Nick came back to program and commission the system. The team used top-of-the-line equipment and stayed professional and easy to work with throughout. He ended up with a fully operational, high-end setup and is already looking forward to selling excess power back to the utility.

2. jockkoostow
EnergySage | Jun 7, 2024 |

In 2019 Jock and his wife began shopping for solar and discovered the Sunspear representative had an unusually deep grasp of batteries, inverters, and panels and focused recommendations on what would actually work for their home rather than on pushing a product. He began with a modest 7 kilowatt array paired with a single Tesla battery, then over the years expanded the installation until it became a 25 kilowatt system supported by six batteries. That scaling produced a clear payoff: about $1,600 shaved off their monthly electric bill. He and his wife have sent multiple friends and family to Sunspear, and those referrals have seen the same careful design and results. The detail that stands out is how Sunspear treated the system as something to grow and optimize over time—turning a starter setup into a large, battery-backed system that dramatically cut household energy costs.

3. Tabitha F
Google | Nov 30, 2023 |

After comparing a few bids for a home solar system, Tabitha F worked with Jeff K for over a year and ultimately chose Sunspear because Jeff took the time to break every part of the project down and genuinely looked out for her interests instead of pushing a sale. She watched Tracy and the electrical installation crew be courteous, polite and thorough during the install, explaining each step as they went. Once the hardware was on the roof, Nick came to commission the system, walked her through how everything operated, set up the Tesla app on her phone and patiently answered every question. When a later review turned up a few needed adjustments, the crew didn’t leave the system as-is even though it seemed to be working — they returned to fine-tune things because they hold themselves to a higher standard. For her, the combination of clear explanations, knowledgeable technicians and that follow-through — fixing issues proactively rather than walking away when it “seemed fine” — is what set the experience apart.

02

1. MrKnit69
Google | May 30, 2025 |

MrKnit69 decided to put solar on his house and, while researching options, read reviews and talked to several people — including his brother and sister, who had gone with the KUMU kit. When he compared estimates, Sunspear came in about 40% lower than KUMU and the other vendors, so he took a chance and chose them. He received exceptional service and ongoing support, and the system has run flawlessly for three years. The takeaway that stuck with him: a much lower upfront cost — roughly 40% — paired with three years of trouble-free performance and real post-installation support.

2. Parker E.
Yelp | Aug 30, 2022 |

Parker chose Sunspear nearly two years ago after collecting five quotes and found their proposal the best mix of price and quality of components. He experienced a painless, seamless installation, and the system now powers his home and almost all of his driving. A few months ago — about a year and a half after installation — a grid outage put the system to the test, and a Sunspear technician proactively reached out afterward to confirm everything had performed correctly and to offer help. The detail that stuck with him: the company followed up well beyond the sale, checking in 18 months later to make sure the system held up.

3. psellenburg
EnergySage | Aug 30, 2022 |

psellenburg shopped five different bids before choosing Sunspear, drawn to the best balance of price and quality of components. Sunspear installed the residential system almost two years ago in a process that felt painless and seamless, and the array now powers the home and nearly all of the household’s driving. The moment that stood out most came months after a grid outage: about a year and a half after installation, a Sunspear technician proactively reached out to confirm the system had performed correctly and to offer assistance if anything was needed. They ended up with reliable performance and ongoing post‑sale attention — that unexpected check‑in well after the install is the detail a prospective buyer will remember.

03

1. jarce
EnergySage | Aug 30, 2022 |

Jarce has worked with Sunspear on two photovoltaic systems over the years. The first system, installed some years back, stayed under Sunspear’s management until Jarce sold that house; after moving they bought a new place that already had a PV system and battery that Sunspear had installed. They found Jeff and his team consistently responsive and thorough, and felt reassured handing over a technology they know little about. The detail that mattered most: Sunspear provided continuity—managing the old array and installing the new PV-plus-battery—so the whole transition felt reliably handled.

2. Parker Ellenburg
Google | Aug 30, 2022 |

Parker chose Sunspear almost two years ago after collecting five different quotes; he found their offer to be the best balance of price and higher-quality materials. The installation moved along without fuss, and the system now powers the house and supplies almost all of their driving energy. What set the experience apart came much later: about a year and a half after the install, following a grid outage, a Sunspear technician reached out to confirm the system had performed correctly and to ask if any help was needed. That unsolicited follow-up — an active check-in well after the sale — is the detail that stuck with him.

3. Herman
Google | Mar 2, 2021 |

Herman first hired Sunspear a few years ago to install a rooftop PV system, and when he decided to add a Tesla Powerwall 3 he went back to the same crew. He found the same reliability and professionalism he remembered: John, Kalai, Devrick, Derrick and Delia handled the Powerwall installation and produced an excellent, professional result. The repeat engagement reinforced his confidence in Sunspear’s ability to manage both panels and battery systems, and the standout detail was the consistent, dependable performance of the named team members.

Long-term Satisfaction

Long-term satisfaction for Sunspear Energy holds steady at 5.0 ★. This is better than 83% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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