Tag Construction reviews

This homeowner reposted a review after the original disappeared, describing a December 2023 roof replacement. They highlighted AJ and the tear-off crew for exceptional cleanup — containing the mess, gathering nails with a rolling magnet and even using a blower inside the garage to remove debris. The roofing crew finished new shingles and vents, and the flat section over the addition looked especially well done; the job wrapped up just before December rain and produced no leaks. The estimate felt reasonable, and interactions with owner Karl and his customer service team were pleasant. The detail that stands out is the thorough cleanup—the magnet and garage blower—and the fact the new roof held through the first storm.

Rex G. shopped five companies before choosing Tag Roofing and Solar for a roof-and-solar overhaul more than a year ago. He picked them mainly because they inspired the most confidence that the complicated roof would be handled right and because their bundled price for roof plus solar beat the others. The house had a steeper pitch, a courtyard, and a newer back patio cover tied into the roof — details that sent some contractors walking. Tag tackled the full scope: removing the metal roof, the metal roof framing, and the original cedar shingles on what was still a modest residential job. The crew stayed polite, prompt, and careful, and they left the yard cleaner than he expected. He also passed Tag’s name to friends, who reported positive experiences. For the solar portion he explained they’d just bought a hot tub and planned an electric car; Tag recommended a 10KWh system so he wouldn’t need to add panels later. When the first Tru Up bill arrived he owed nothing for electricity production, and Tag continued to communicate well about follow-up questions. The detail that stuck with him was simple and concrete: the system covered his usage to the point that the first true-up bill came–

J V. hired Tag in July 2019 to replace a roof, waterproof a deck with a Dex-o-Tex system, and install solar panels, all supposedly finished by November 1, 2019. When November came and went, they involved a lawyer by January 2020; Tag later admitted to the lawyer that the workmanship was shoddy. A year later, the job still isn't complete and they expect to pay thousands out of pocket to fix much of what was done. The most striking problem was the bait-and-switch on materials and systems: Karl had promised a 50-year roof but crews installed a lower-grade tile only guaranteed for 25 years, left the roof lumpy with globs of mastic, and never installed the Dex-o-Tex deck system that had been discussed. Neighbors who paid similar prices walked away with attractive 50-year roofs finished in days, while J V. ended up with a messy, damaged site — old roofing debris filled a neighbor’s yard, glue and paint pooled in the garden creating toxic residue, resin pots and other items went missing, and paperwork and licensing with the city and SDG&E looked questionable. What lingers most is the physical damage to the property and the knowledge that they'll have to hire others and spend significant,额

Keith H. brought TAG Roofing — a local, non-chain crew — back to replace his home's main roof after they’d already re-roofed the flat roof over his enclosed patio. He appreciated that TAG didn’t push for an unnecessary full replacement even though the main roof was still relatively new; they focused on what needed attention and completed the work cleanly. A year earlier a leak had shown up on the flat roof; TAG checked, discovered it still fell within the warranty window, and repaired it without fuss. Office staff stayed friendly and responsive throughout the project, and when small misunderstandings popped up they were smoothed out to his satisfaction. The crew replaced outdated wind-turbine attic vents with fire ember–resistant vents, painted the skylight and other vent pipes to match the shingles, and left the roof looking much improved and ready for winter rains. Karl handled the job, and what stuck with him most were the warranty follow-up and the practical upgrades — concrete signs the company stands behind its work.

Ronald had TAG replace his roof three years earlier, and everything held up until a mid‑January storm dumped heavy rain and wind into his house. Two bedroom walls and the carpeting soaked through, so he called TAG and leaned on the company’s guarantee for help. A technician arrived within a few days, climbed onto the roof and inspected everything; he also checked the windows and the stucco but could not find a clear leak or a roofing defect. Ronald guessed the fierce wind had forced rain under the eaves, but neither man could prove it. What stood out was that TAG honored the guarantee with a prompt, hands‑on visit—roof inspection, window and stucco checks—rather than sending only promises. That quick, thorough response is the detail he remembers most.

Lucy hired TAG about two years ago to re-roof her garage and expected a straightforward job. She later discovered the new roof now ponds water because crews — at Tom’s direction, she says — laid the ridges crosswise instead of sloping them toward the drains, so runoff collects side-to-side rather than flowing away. She also learned she has no warranty on file: Karl and Tom never submitted it, and when she called the warranty line at 1-800-922-5922 the representative had no record of the job or the company. She notes the nearby tree isn’t the cause — the ponding is a result of faulty installation — and that a two-ply roof voids warranty if ponding occurs. Replacing the work would cost about $8,500, and she left a one-star rating; her concrete takeaway for future customers is to confirm the installer actually files the warranty (or submit it yourself) and verify ridge orientation before the crew leaves.

Brian chose Tag Roofing two years ago to replace his roof and install solar panels on his home, and it quickly proved to be the best decision he'd made in a long time. He hasn't paid an electricity bill in those two years and even carries a rolling credit of -439 kWh on his account. Karl at Tag Roofing shepherded the project from start to finish, keeping the installation smooth and on track. Brian credits Karl's hands-on coordination for the seamless experience, and the lasting result — two years without an energy bill and that -439 kWh credit — is what he highlights for anyone considering solar and roofing work.

Ally P. contracted TAG Roofing a few years ago to replace the roof on her home, and the crew delivered solid workmanship. Recently a misunderstanding arose, and Karl came out in person to address it — he went the extra mile to resolve the issue and provide hands-on customer service. What lingered for her was that personal follow-up: a company that not only did a good job on the roof but also sent someone willing to make things right.

Kurt L. took Tag up on a low-cost flat-roof installation that came with a 10-year warranty for his home. Six years in, he started getting leaks and called Tag back to inspect. The technician declared the roof “shot” and in need of replacement, and when Kurt reminded him Tag had done the original job and it was under warranty the inspector visibly bristled. Tag performed only minimal patching, so Kurt grew tired of the back-and-forth and hired a different contractor even though four years remained on the warranty. The new crew uncovered what mattered most: Tag had installed the wrong drip edge from the start — a basic mistake that explained the leaks. In short, the job was cheap, but poor construction and dismissive service left him replacing a supposedly warranted roof early.