82
Trust
Score
WattBot

TAG Roofing & Solar reviews

NATIONAL
TAG Roofing & Solar
43 Reviews • 1 Location 5,719 Data Points Processed

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The Verdict

TAG Roofing & Solar delivers solid workmanship but stumbles on follow-through. We analyzed dozens of reviews and found a company that excels when the crew shows up, yet frustrates customers with communication gaps. One homeowner praised the team for tearing off both metal and shingle sections without leaving debris, noting the final bill matched the original quote after a year of use. Another called them in to fix a botched solar install by a different company, and TAG removed 30 panels, replaced the entire roof, and stopped the leak. But we also found multiple accounts of missed appointments and unresponsive emails. In one case, a customer chased the company for six weeks just to get a start date, only to have the crew no-show without a phone call. Twenty-one reviews mention clean, competent installation work. Six detail ignored warranty claims or scheduling chaos. If you prioritize craftsmanship over customer service polish, TAG can get the job done. Just be prepared to follow up yourself if anything goes sideways.

If you're willing to stay on top of scheduling and expect to make the first follow-up call yourself, TAG's installation quality justifies the hassle. But if you need a company that proactively communicates, you'll want a more responsive installer.

3 Stories That Stood Out

1. Rex Garver
Google | Oct 17, 2023 |

Rex Garver chose Tag just over a year ago for a combined roof, solar, and battery install on a home that required both metal and shingle tear-off. He shopped the project to six reputable companies and found Tag to be the best fit. He had a bit of wood rot to address but not much, and the crew managed the tricky tear-off without issues. The team performed consistently, the final bill matched the original quote, and the daily cleanup — capped by a thorough final clean — really stood out on what could have been a messy job. After more than a year with the new roof and system, he remains satisfied; the detail that sticks with him is that the price didn’t change and the site stayed tidy through the whole process.

2. David Petri
Google | Dec 13, 2024 |

David Petri discovered a leak a few years after another company had installed a 30-panel system on his home. He called TAG Roofing and Solar to take the job: they removed all 30 panels, replaced the entire roof, and corrected the installation errors that had caused the leak. The crew moved through each stage smoothly and professionally—panel removal, full reroofing, and the repairs—leaving the roof watertight and the underlying problem resolved. What stuck with him was that TAG tackled someone else’s mistakes head-on, with a complete fix rather than a patch; the concrete detail he remembers is simple and clear: they removed 30 panels, replaced the whole roof, and eliminated the leak.

3. melissa weaver
Google | May 2, 2019 |

Melissa Weaver arranged an on-site estimate and ended up giving the company two stars after a string of scheduling failures. She experienced a late arrival for the initial appointment with no phone call, then silence on emails and calls about setting a work date after signing the contract. Six weeks later they finally offered a schedule, didn’t show up, and she had to call to find out why. They rescheduled twice within a couple of hours and then cancelled the job altogether. Frustrated from repeatedly chasing them, she decided to hire another roofer — the lasting impression was disorganization and unreliable scheduling.

Platforms Monitored

Google
43 Reviews · 1 Location
4.2/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
Yelp
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.3/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.6/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 82

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 14 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Rex Garver
Google | Oct 17, 2023 |

Rex Garver chose Tag just over a year ago for a combined roof, solar, and battery install on a home that required both metal and shingle tear-off. He shopped the project to six reputable companies and found Tag to be the best fit. He had a bit of wood rot to address but not much, and the crew managed the tricky tear-off without issues. The team performed consistently, the final bill matched the original quote, and the daily cleanup — capped by a thorough final clean — really stood out on what could have been a messy job. After more than a year with the new roof and system, he remains satisfied; the detail that sticks with him is that the price didn’t change and the site stayed tidy through the whole process.

2. Cheryl Cook
Google | Sep 8, 2016 |

Cheryl had Tag Roofing redo most of her roof two years earlier, leaving only the flat-roof sections untouched. When those flats needed immediate attention she reached out to Karl at the company; he arrived quickly, took measurements and handed her a quote on Tuesday. Karl moved fast — he pulled a tear-off crew in just two days and the work was slated to be finished by Friday. She appreciated that Karl was personable, polite and clearly knowledgeable, that he didn’t try to sell unnecessary extras, and that his crews were professional on the job. The memorable bit was the rapid, no-nonsense turnaround and a team that backs up their work — a small emergency request turned into a completed roof within days.

3. QT V
Google | May 12, 2023 |

QT V hired the crew to finish roof work, and from what they can see the finished roof looks decent. They waited longer than expected to get started—no firm start date was given—and a job that was quoted as up to two weeks stretched to more than a month. Communication mostly disappeared except when the company wanted payment: when the crew declared the project complete and requested the balance, the fascia still hadn’t been painted. The crew had to return twice to finish the trim and never offered an apology, and a reported pile of excess dirt from the installation went unanswered after the final payment was collected. Different faces showed up throughout the job, which made the whole project feel disjointed. If QT V had to do it over, they would choose a different contractor; the lasting image was handing over money for a job called finished while touch-ups and cleanup remained undone.

02

1. Ally Posada
Google | Jan 6, 2016 |

Ally Posada hired TAG Roofing to replace the roof on her home a few years ago, and the work held up well. When a misunderstanding came up recently, Karl showed up in person, stepped in to sort things out, and went out of his way to resolve the issue. She remembers that hands-on follow-up—Karl's visit and customer service are what stood out from the whole experience.

2. David Petri
Google | Dec 13, 2024 |

David Petri discovered a leak a few years after another company had installed a 30-panel system on his home. He called TAG Roofing and Solar to take the job: they removed all 30 panels, replaced the entire roof, and corrected the installation errors that had caused the leak. The crew moved through each stage smoothly and professionally—panel removal, full reroofing, and the repairs—leaving the roof watertight and the underlying problem resolved. What stuck with him was that TAG tackled someone else’s mistakes head-on, with a complete fix rather than a patch; the concrete detail he remembers is simple and clear: they removed 30 panels, replaced the whole roof, and eliminated the leak.

3. LeAnn Erimli
Google | May 8, 2019 |

LeAnn hired TAG in 2017 to repair her home's roof. She found the crew disorganized back then—appointments ran late, workers took long breaks, and the job missed its deadline—so she ended up giving them two stars because the finished work at least looked acceptable. Two years after the repair she discovered staining on the ceiling directly under the area TAG had supposedly fixed and scheduled an inspection. Karl arrived late again and, after checking the roof, claimed TAG never contracted to repair that particular section. She believes the work was part of the original contract and could pull the paperwork and photos that back her up, but the repeated tardiness and the company's denial destroyed her confidence. With proof in hand but no trust in TAG to fix it, she will hire another roofing company to resolve the leak.

03

1. Ky Kocur
Google | Nov 11, 2025 |

Ky Kocur had solar panels installed for his home and experienced fantastic customer service from Karl and the team. He singled out their support as the highlight of the project. He strongly recommends Karl and his crew to others considering solar.

2. Resident Relations
Google | Aug 14, 2025 |

This homeowner faced leftover warranty work after her original roofer retired, and TAG Roofing and Solar stepped in to take over the project. TAG handled the handoff smoothly, kept communications clear, concise, and professional throughout, and completed the warranty repairs to the homeowner’s satisfaction. The most memorable part of the experience was the effortless transition and consistent, straightforward communication that delivered a solid result and peace of mind.

3. Rebecca Schulman
Google | Jan 27, 2023 |

Rebecca had the company install a roof on her new-construction home and, with a storm looming, spent two weeks trying to get repairs done. She discovered three separate leaks in the new roof, but the company repeatedly shifted responsibility—each call landed her with a different contact instead of a scheduled fix. Technicians who were sent to assess the damage behaved confrontationally, which escalated the situation rather than resolving it. After fourteen days she still faced active leaks and no acceptance of responsibility for what she considers shoddy workmanship, leaving her racing the next rainfall with unresolved damage.

Long-term Satisfaction

Long-term satisfaction for TAG Roofing & Solar holds steady at 4.4 ★. This is better than 75% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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