82Trust Score
WattBot

TAG Roofing & Solar reviews

/ NATIONAL
TAG Roofing & Solar
43 Reviews • 1 Location 5,719 Data Points Processed

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The Verdict

TAG Roofing & Solar delivers solid workmanship but stumbles on follow-through. We analyzed dozens of reviews and found a company that excels when the crew shows up, yet frustrates customers with communication gaps. One homeowner praised the team for tearing off both metal and shingle sections without leaving debris, noting the final bill matched the original quote after a year of use. Another called them in to fix a botched solar install by a different company, and TAG removed 30 panels, replaced the entire roof, and stopped the leak. But we also found multiple accounts of missed appointments and unresponsive emails. In one case, a customer chased the company for six weeks just to get a start date, only to have the crew no-show without a phone call. Twenty-one reviews mention clean, competent installation work. Six detail ignored warranty claims or scheduling chaos. If you prioritize craftsmanship over customer service polish, TAG can get the job done. Just be prepared to follow up yourself if anything goes sideways.

If you're willing to stay on top of scheduling and expect to make the first follow-up call yourself, TAG's installation quality justifies the hassle. But if you need a company that proactively communicates, you'll want a more responsive installer.

Reviews That Shaped Our Verdict

melissa weaver
GoogleMay 2, 2019

Melissa Weaver arranged an on-site estimate and ended up giving the company two stars after a string of scheduling failures. She experienced a late arrival for the initial appointment with no phone call, then silence on emails and calls about setting a work date after signing the contract. Six weeks later they finally offered a schedule, didn’t show up, and she had to call to find out why. They rescheduled twice within a couple of hours and then cancelled the job altogether. Frustrated from repeatedly chasing them, she decided to hire another roofer — the lasting impression was disorganization and unreliable scheduling.

Verified CustomerLong-term CustomerUnfair
David Petri
GoogleDec 13, 2024

David Petri discovered a leak a few years after another company had installed a 30-panel system on his home. He called TAG Roofing and Solar to take the job: they removed all 30 panels, replaced the entire roof, and corrected the installation errors that had caused the leak. The crew moved through each stage smoothly and professionally—panel removal, full reroofing, and the repairs—leaving the roof watertight and the underlying problem resolved. What stuck with him was that TAG tackled someone else’s mistakes head-on, with a complete fix rather than a patch; the concrete detail he remembers is simple and clear: they removed 30 panels, replaced the whole roof, and eliminated the leak.

Verified CustomerLong-term CustomerRecent
Rex Garver
GoogleOct 17, 2023

Rex Garver chose Tag just over a year ago for a combined roof, solar, and battery install on a home that required both metal and shingle tear-off. He shopped the project to six reputable companies and found Tag to be the best fit. He had a bit of wood rot to address but not much, and the crew managed the tricky tear-off without issues. The team performed consistently, the final bill matched the original quote, and the daily cleanup — capped by a thorough final clean — really stood out on what could have been a messy job. After more than a year with the new roof and system, he remains satisfied; the detail that sticks with him is that the price didn’t change and the site stayed tidy through the whole process.

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Yelp
164 Reviews · 1 Location
4.1/5
Google
41 Reviews · 1 Location
4.2/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.3/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.6/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 82

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 14 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Rex Garver
GoogleOct 17, 2023

Rex Garver chose Tag just over a year ago for a combined roof, solar, and battery install on a home that required both metal and shingle tear-off. He shopped the project to six reputable companies and found Tag to be the best fit. He had a bit of wood rot to address but not much, and the crew managed the tricky tear-off without issues. The team performed consistently, the final bill matched the original quote, and the daily cleanup — capped by a thorough final clean — really stood out on what could have been a messy job. After more than a year with the new roof and system, he remains satisfied; the detail that sticks with him is that the price didn’t change and the site stayed tidy through the whole process.

PositiveVerified CustomerLong-term CustomerRecent
Cheryl Cook
GoogleSep 8, 2016

Cheryl had Tag Roofing redo most of her roof two years earlier, leaving only the flat-roof sections untouched. When those flats needed immediate attention she reached out to Karl at the company; he arrived quickly, took measurements and handed her a quote on Tuesday. Karl moved fast — he pulled a tear-off crew in just two days and the work was slated to be finished by Friday. She appreciated that Karl was personable, polite and clearly knowledgeable, that he didn’t try to sell unnecessary extras, and that his crews were professional on the job. The memorable bit was the rapid, no-nonsense turnaround and a team that backs up their work — a small emergency request turned into a completed roof within days.

PositiveVerified CustomerLong-term CustomerUnfair
Clairemont Student News
GoogleJul 27, 2024

This homeowner found the Tag Roofing & Solar crew consistently polite, tidy and professional throughout the job. They appreciated how smoothly everything progressed — from the initial bid through final completion — and enjoyed every stage of the project. The detail that stood out most was the crew’s discipline with cleanliness and courteous behavior, leaving a finished job and a clean site without any hassle.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction