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United Electric gets the basics right but stumbles when things go wrong. We analyzed dozens of reviews and found a company that excels at routine electrical work, with 25 reviewers praising their workmanship and 23 calling out their post-sale support. In one emergency, they rewired a fixture and sourced a hard-to-find part in under an hour. Their solar installations also shine, with all 8 solar customers reporting professional, efficient work and creative solutions for tricky roof layouts. But two warranty disputes stand out. One homeowner paid $70,000 for a renovation, then got invoiced for fixing an auto-closet light United Electric installed. Another was told to hire a locksmith after the key to his generator (which United Electric sold and installed) stopped working five years later. The owner never called back in either case. If you need emergency electrical repairs or a solar install, their field crews are top-notch. But if something breaks after the invoice is paid, you may be on your own.
If you're hiring United Electric for a one-time electrical job or solar project, their technicians will show up fast and do solid work. But if you expect the company to stand behind installations long-term, look elsewhere. Two warranty fights suggest they'd rather charge you again than admit a mistake.
Michael G. bought a Generac whole‑house generator from United Electric five years ago and quickly discovered the installation didn’t meet local building code. He offered to split the cost to correct the mistake, but after many calls the company grew belligerent; only after persistent pressure did they finally agree to fix the problem. Five years later, when he tried to renew the warranty he was told to open the generator and read the serial number — only to find the key United Electric had provided wouldn’t open it. Calls for help produced no useful answer, and he ended up hiring a locksmith at his own expense to replace the lock so he could access the serial number. He won’t use United Electric’s services again and won’t recommend them to others.
Dave S. hired United Electric through his general contractor to handle the electrical portion of an extensive, roughly $70,000 renovation. He found the crews competent and courteous — employees like Jesse were helpful on site — and the initial installation was mostly fine aside from the usual small follow-ups. The turning point came with warranty issues: an automatic closet light failed and a tech said he needed parts, but Dave later received a large invoice for the visit. A track light failed, they repaired it, and again billed him. When he disputed those charges, United suggested splitting the cost 50/50, and the owner never bothered to return his call. His general contractor now hires a different electrician to handle the remaining warranty fixes, and a few LED dimmers remain improperly installed. The clearest takeaway: skilled, polite installers up front, but expect pushback and unexpected charges when it’s time for warranty work.
Carol Hart engaged United Solar & Electric in 2022 to add solar panels and perform electrical upgrades on her mid-century home. She found the installation crew professional and friendly, and the most notable part of the project was how smoothly United coordinated with the roofing contractor during the roof replacement—everything meshed without major disruption. The front office stumbled a bit when product choices changed mid-job and could have communicated those adjustments more clearly, but otherwise the company remained easy to work with. The system is now up and running, easy to monitor online, and has already shaved a substantial amount off their electric bills — a result that prompted Carol to recommend United to friends and neighbors.
Passed screening
Passed screening
Operating longer than most installers in the market.
Excellent BBB standing. Strong complaint resolution.
Reviews were posted naturally over time.
Raffi N. booked an appointment with United Electric that fit his schedule and found the technician Miguel arrived right on time. He watched Miguel handle his concerns with courtesy and professionalism; the crew finished the work quickly, left the area clean, and the job looked great. He recommends United Electric without hesitation, especially for Miguel’s punctual, polite service and the tidy, fast workmanship.
Kim A. endured weeks of brownouts and repeated emergency visits from SCE before it became clear that the home’s more-than-30-year-old electrical panels were the culprit — a major replacement. After shopping around and getting bids that varied wildly, she found United; they worked with her to shape the scope and arrive at a fair estimate. During the overhaul the crew kept power interruptions short, a relief she hadn’t realized she’d miss until the lights went out. Communication stayed steady, the technicians handled the work professionally, and she walked away impressed — the quick turnaround and minimal downtime were the detail that made the whole project feel worth it.
Michael G. bought a Generac whole‑house generator from United Electric five years ago and quickly discovered the installation didn’t meet local building code. He offered to split the cost to correct the mistake, but after many calls the company grew belligerent; only after persistent pressure did they finally agree to fix the problem. Five years later, when he tried to renew the warranty he was told to open the generator and read the serial number — only to find the key United Electric had provided wouldn’t open it. Calls for help produced no useful answer, and he ended up hiring a locksmith at his own expense to replace the lock so he could access the serial number. He won’t use United Electric’s services again and won’t recommend them to others.
Phillip A. needed a service visit for his solar setup and found the whole process refreshingly straightforward. He booked an appointment with ease, had a technician on his roof the next day, and watched them work efficiently — diagnosing and fixing the problem quickly. The repair got handled effectively and the final price felt fair; what stuck with him was the next-day response and fast resolution for a reasonable cost.
Beverly arranged for United Electric to handle some work at her home, and Miguel showed up on time. She watched him move quickly and carefully, cover things up when he finished, and leave the ceiling fan running like a charm. The standout details were his punctuality, efficient work, and the tidy finish — the perfectly functioning fan is what she remembers most.
Sally H. turned to the company twice for major home repairs — one electrical job and one plumbing job — and came away impressed. She encountered outstanding service, competitive pricing and professional technicians on both visits, and ended up extremely satisfied. The lasting impression is the repeatable combination of skilled techs, fair price and dependable service.
David K. needed a transfer switch installed on his home so he could flip from the power grid to a generator during outages. He called United Services and they sent Jesse out to assess the job; Jesse arrived promptly, put him at ease, answered all his questions and delivered a quick estimate. They booked the installation for four days later. On install day Miguel showed up on time, was friendly and knowledgeable, answered a couple of follow-up questions, then got to work and finished sooner than expected. The workmanship was solid and the final bill matched the original quote. What stood out was the fast estimate-to-install timeline and an on-time, efficient technician who completed the job neatly and on budget.
J. arranged a home solar installation and experienced a punctual, professional crew that completed the work within the expected timeframe. They found the pricing competitive and appreciated that the team showed up on time and got the job done as promised. Calls and texts were answered promptly throughout the process, which made scheduling and questions painless. They ended up giving five stars and recommending the company — the standout detail was the quick, reliable communication that kept the project moving without stress.
Michael I. hired United Electric to install a rooftop solar array and found the crew very professional. Most of the work finished in a single day, and the team laid out the panels with an eye for both energy efficiency and curb appeal. He expects to recover the system cost in just a few years and is looking forward to eliminating his monthly electric bill as he moves into retirement. He singled out the quality of workmanship and materials, and the carefully planned panel arrangement — efficient without sacrificing appearance — is what left him most confident.
Recent customers rate United Electric 4.8 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.