Urban Design reviews

M has relied on Urban Design for electrical work over several years, and that steady relationship started with them installing a solar system on a very old, complicated house a couple of years ago. They discovered the array has run flawlessly since installation, and Urban Design later returned to add security lights and an EV charging plug—each job completed cleanly despite the challenging wiring and structure. The crew communicated efficiently, showed up when expected, and treated the project with obvious care; Trent and Megan in particular stood out for their hands-on attention. What stayed with them was the combination of long-term reliability and the team’s ability to handle a tricky, older home without surprises—the solar system still performing perfectly years after install.

Kent returned eight years after buying his solar panels when a roof replacement meant Urban had to uninstall and reinstall the array. During the teardown, Kyler uncovered a mistake left by the roofing contractor that would have gone unnoticed if the crew had simply worked around it. Instead of masking the problem, the team added an extra day to their schedule so he could fix the underlying issue—at no additional charge. He felt comfortable with Kyler, Alex, Carl and Joseph on the roof and grateful they saved him a future headache. The detail that stuck with him: the crew took the time to catch and correct another contractor’s error for free, leaving him confident that his new roof and panels will last.

Dave first hired Urban Design Solar to install solar panels on his new home several years ago, and when his family wanted a backyard patio cover more recently, he turned to the same company. The crew returned, and Sean and Ryan walked him through design options and steered him toward a solution that fit their needs. The finished patio cover delivers the long-lasting shade they expected and, in his view, has also increased the home’s value. What stands out is the continuity of the relationship — the same team that handled the solar work came back to add a practical, value-adding outdoor structure.

Cynthia ended up with a very timely rescue for the electrical setup around her koi pond when the power there suddenly failed and shut down the waterfall, filtration pumps, and aeration bubbles. On a property with an older mid-’80s house, the loss of that flow mattered because the pond needs circulation whenever the temperature climbs above 42 degrees. Urban Design sent Trent, an electrician she described as especially sharp, and he arrived on time, moved the outlet box to a safer spot inside the pond pergola, and got the fix done efficiently. What made the visit stand out was that he didn’t stop at the pond: he walked the rest of the property’s electrical system, flagged safety concerns tied to the age of the home, and laid out options she could tackle one by one or bundle into a package. She also had a prior positive experience with Urban Design when they serviced her Generac a couple of years earlier, which made the whole visit feel like a continuation of a relationship she already trusted.

John needed a warranty repair on the solar system that Urban Solar had put in three years earlier. As soon as the company received the replacement part, a technician showed up the next day and completed the repair despite steady rain. He remembered the original installation as thorough, and found the repair team matched that same quality and responsiveness. He ended up with a fully functioning system and the memorable detail that Urban Solar will turn around a rainy, next‑day fix — a clear sign they stand behind their work.

Sherry G. hired Urban Design Solar in 2015 to install a large commercial solar array on Skyway Tool Center, her building in Chico, California. She had been shouldering hefty PG&E bills — routinely between $800 and $1,600 a month — and after soliciting several bids she picked Urban Design Solar. The crew showed up right away, completed the installation quickly and efficiently, and left a system that worked without mistakes. The effect was dramatic: summer bills that used to hit $1,600 dropped to about $200, with even lower amounts in winter. She figures the project paid for itself in roughly four years. Along the way she found the owner and crew friendly, professional, and hard‑working — and the concrete takeaway is clear: a large commercial system that cut peak-month bills to about $200 and recouped its cost in about four years.

For the past couple of years, Jarad Anthony Higgins had been happy with Urban’s solar setup and the peace of mind that came with it. What stood out most was the contrast he drew with the other so-called local outfits knocking on his door, including one on Nord that kept sending salespeople around, while Urban quietly delivered an experience he could live with long after the install.

J A got the kind of careful, no-surprises install that matters when a Tesla charger has to be tied into an older home’s electrical setup. Megan and the team first worked up a competitive quote from photos of the electrical box and the distance to the garage, then sent an electrician out to pin down the final estimate before putting the job on the calendar. On installation day, two electricians arrived and finished the charger in about four hours, routing the wiring through the attic to work around the home’s layout and electrical system.

Diana was already juggling a solar system with multiple nagging problems when she called Urban Solar Design, just as she was getting ready to leave town. What could have turned into a bigger headache quickly became a relief, starting with Natalie, who took the first call and worked patiently and professionally to help sort through the issues. Meghan then stepped in, arranged for a technician to set up the home for a surge protector, and coordinated a second visit to handle everything else before Diana left, which took a huge weight off her shoulders. Trent came to the house, let Diana’s husband watch, and knocked out the last problem in just a few minutes. By the end, the thing that stood out most was how the whole team moved fast and handled each piece of the fix with care, so the house was left safe and the system finally settled down.