US Solar Enterprise reviews

Rumanashahe had solar panels put on their modest home last year after growing fed up with steep monthly electric bills while living alone and on a limited income. They ended up paying less than half of what they used to. What stood out most was the personal attention: they remembered sitting down with owner Andrew, who helped them through the process, and the company called twice afterward just to check in and see how everything was working — a level of follow-up that made them feel genuinely valued. They encouraged others to consider the company, and added that if their grown children lived in New York, those children would likely have chosen the same installer.

Kenny picked US Solar for a home solar install and discovered a surprisingly seamless process from the first consultation through the final flip of the switch. Andrew walked him through every step, answered all his questions, and left him confident in the decision. The installation crew arrived on time, worked efficiently, and left the roof and yard clean and orderly. The system not only looks good but is already outperforming expectations, and he’s seeing real savings on his electric bill. Above all, the team handled all the permitting and paperwork—removing a lot of the usual stress—so the project felt straightforward rather than burdensome. He still points to Andrew’s clear walkthrough and the worry-free handling of permits as the things that made going solar easy.

Angela M. signed up in early 2025 for a rooftop solar system and expected a smooth installation, but the crew arrived a week late and left several panels visibly misaligned on the roof. She called the office to report the problem; they promised a follow‑up that never materialized, and the system still isn’t producing the promised output, leaving her juggling a loan payment while her electric bill remains higher than before. What stands out from her experience is the mix of missed deadlines, obvious installation defects, and an unkept promise from the company — all while she continues to pay for a system that doesn’t deliver.

Daniel Cocuzzo discovered extensive wiring damage on his roof from animals, and Adam and his crew at US Solar jumped in to handle it. After dealing with several companies that stalled or never followed through, he watched Adam’s team assess the problem, begin repairs immediately, and charge a fair price to get the system back online. He ended up with a working system far sooner than he expected and a repair bill he considered reasonable. Because of that quick turnaround and straightforward pricing, he plans to call Adam’s crew first for any future solar installs or service.

1 flare approached Andrew M and his crew as a skeptical homeowner wary of new technology, but they discovered a team that patiently walked them through every step. Andrew and his people answered a barrage of questions, guided the decision-making, and were unusually quick to pick up calls and reply to texts. The crew not only offered a price that undercut every other company the homeowner researched, they also coordinated all the paperwork and scheduled appointments for a new roof and the solar panel installation so the owner didn’t have to chase contractors or permits. What lingered most was the combination of instant communication and full-service handling of both roof and solar logistics — the detail that turned skepticism into confidence.

Two years after a rooftop solar installation, Slava Shapiro discovered he was still waiting for the company to submit the property tax abatement paperwork to the Department of Buildings. He ended up with the physical system in place but the promised tax-abatement filing unresolved, leaving the financial benefit stalled. The lingering, specific issue: even after two years the DOB forms have not been submitted.

Joe Dogan met with Andrew for the initial estimate and inspection, then watched Andrew’s crew complete a same-day installation of 20 solar panels plus a new electrical service panel. Andrew stopped by to supervise much of the work, and the crew answered questions on the spot, showing strong knowledge of the equipment and process. After the install his electricity bill dropped dramatically, and he expects to break even in about 7–8 years. What stood out was the speed and professionalism of the same-day install combined with a clear payback timeline — details he’s already been telling friends and family about.

Jean Miller remembers the relief when her family’s house finally began producing enough electricity to cover their needs — the monthly electric bill simply disappeared. During and after the installation, US Solar stayed engaged and handled follow-up care, and the team’s knowledge, professionalism and customer-focus made the whole process feel managed and reliable. She also recommended Solar Enterprise as an energy partner. The detail that sticks with her most is practical and specific: the system delivers enough power that the family no longer pays a monthly electricity bill.

Izael had a newly installed solar system stop producing electricity just weeks after it went live. He reached out repeatedly—emails, phone calls, and even an in-person visit to their office—but after more than two weeks he still had not received a response or a service appointment. That lack of communication left him paying his regular electric bill while also making payments on a solar loan, so the expected savings never materialized. The clearest takeaway: an in-person visit failed to prompt any repair or answer, and he remains on the hook for both bills.