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Air Sun Solar reviews
• updated APR 10, 2026Loading map...
The Verdict
Air Sun Solar handles the basics well, but they're not leading the pack. We found 44 reviews describing smooth project management and 41 noting respectful, no-pressure sales interactions. One homeowner who'd shelved their solar plans for a year after initial sticker shock came back to Air Sun because competing installers turned aggressive the moment they heard "no", while Air Sun's rep gave them space and then re-quoted with updated equipment a year later. The install crews consistently left clean job sites, and 33 reviewers specifically called out solid workmanship. What's missing is consistency when problems surface. One customer spent months chasing permit signatures and faulty breakers, doing legwork the company should have handled, while another dealt with underperforming panels and flashing gaps that the field crew dismissed during installation. Post-sale support scores reasonably well overall, but the gap between happy customers and frustrated ones is wider than we'd like. If you want a pleasant sales process and a tidy install, Air Sun delivers. If you need an installer who'll own every hiccup without you having to push, keep looking.
If you value a low-pressure sales experience and a crew that won't trash your yard, Air Sun is a solid pick. Just know that when things go sideways after installation, you may need to be your own project manager to get them resolved.
3 Stories That Stood Out
Katrina Bos and her husband decided to take the leap and invest in solar panels for their home, a move that felt daunting because of the upfront cost. She found the anxiety lift as Anne patiently walked them through every option—spending significant time comparing panel types and tailoring a plan to fit their roof and needs. Once they agreed to proceed, Anne kept them informed at every step, and the installation team even finished sooner than expected. The process flowed smoothly and efficiently, and what stayed with them most was Anne’s thorough guidance paired with an unexpectedly early completion.
Lari Pollastrini took the plunge in May on a 17-panel rooftop system with two backup batteries, sold to her as delivering 134% utilization. She discovered a very different reality: by the evening of a mild fall day (October 23, 2024), with no air running, both batteries sat at about 5%. She called two other solar companies who laughed and said that level of drain wasn’t normal. She ended up doing much of the paperwork follow-up herself — calling inspectors and PGE — after learning PGE had denied the permit-to-operate because her signature was missing from forms. Months of failed inspections and back-and-forth finally produced an active system, but it failed three days later when a breaker went bad. Technicians came, replaced parts, then came back within a week for a second service call when the system still wasn’t working. Through it all she continued to receive bills from the solar company and charges from PGE. Frustrated, she has arranged to have the equipment removed and expects this may end up in court. Through the mess, one person stood out: Mike Thomas, a neighbor referral, who answered questions she hadn’t even thought to ask and helped size options for her home — but he
Luke Roberts needed a Solaredge inverter swapped and ran into roadblocks—either contractors refused the job or quoted steep labor fees. He stumbled onto Air Sun Solar, whose phone team was unusually friendly and managed to book the swap almost the next day at a very reasonable price. Technicians completed the work and the company called the following day to confirm the system was functioning as it should. The standout detail was the combination of fast scheduling and a proactive next-day check, which made the whole process feel finished and reliable.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 90
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 10 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Ben had never seriously considered leasing solar, and buying a system outright felt like too much money to put down. After reading Airsun’s online reviews, he and his wife set up a meeting with Cameron and Mike, who walked them through the lease in plain language and made the decision feel manageable. The payoff was immediate: their monthly lease runs about 30% below their average PG&E bill over the last year, which made the choice feel right for their home. What stood out most was the follow-through. Cameron kept answering Ben’s questions whenever they came up, and Annie stayed on top of the process from start to finish, returning calls and emails and becoming someone he came to trust. Even the installation crew left a strong impression, working professionally, fielding questions along the way, and cleaning up completely before they left.
Sarwinder’s home ended up with a 40 kW solar system, and what made the project stand out was how personally involved Anne, the owner, stayed from the first conversation through the final steps. She kept expectations clear, kept the process moving without drama, and still came in beating every other price he had seen. Abby added another layer of ease by answering questions quickly and staying responsive along the way. Even with a system this large and complex, the installation finished ahead of schedule and matched what had been promised, leaving him with a smooth, well-run project rather than the hassle that can come with a major solar build.
Jose Daugherty was shopping for solar for his home and worked closely with Anne at Air Sun Solar. She patiently walked him through his options in plain language, turning a technical decision into something he could actually weigh. Whenever a question came up he reached her by phone or text, and those quick, direct responses kept the process moving and easy to follow. Every interaction with the Air Sun Solar team came across as friendly, professional and well-informed. He left the process confident in his choice — what stood out most was Anne’s clear explanations paired with being genuinely accessible whenever he needed answers.
Ray O hired a local crew to install a rooftop solar system on his home more than ten years ago, and they’ve handled every service call since. He found the team friendly, skilled and quick to respond, and the installation evolved into a long-term maintenance relationship rather than a one-off sale. The most striking detail is the decade of follow-up care—same local people who know his system and keep it running. His takeaway: talk with them early in your decision process—their ongoing support is what set them apart.
Brendyn’s solar project moved smoothly from the first signup step all the way through PTO, with the whole process feeling organized and easy to follow. He came away with no headaches along the way, helped by a team that kept everything on track until the system was officially turned on.
Carl connected with Kyle, the salesman, to plan a residential solar installation. Kyle walked him through several options and they landed on a system that fit his needs. Anne handled his installation questions and kept him well informed as the job approached. When the crew showed up, they proved top-notch on site. The follow-up from Kyle and Anne after the install pushed the whole experience over the top, and the attentive aftercare is the detail he remembers most.
James Hill began a home solar installation expecting a quicker turnaround, but the job stretched well beyond the original timeline. When the crew finally finished, he discovered the system runs flawlessly. Over the next few bills he watched his electricity costs fall, and the savings comfortably exceed what he would have earned by leaving the money in a bank or in CDs. The lasting impression: a slow, frustrating start that ended with a system delivering clear, measurable financial benefit.
Mike Brady chose AirSun Solar for a home solar installation and found the company made the whole process straightforward and reliable. The program and steps were explained up front, every commitment was honored, and communication remained excellent from the office through scheduling and the installation crews. He left very satisfied and would gladly recommend them to anyone looking to save money and generate clean energy at home. The detail that will stick with him is the clarity and consistent follow-through — truly “promises kept.”
Kamran Assemi hired AirSun to put solar panels on his home and found their approach unusually hands-on. He received clear, knowledgeable answers from Cameron and Mike, who dropped by several times to check that the installation was moving along smoothly. He also got two personal calls from Anne, the owner, who followed up on activation and patiently walked him through every question. Whenever he needed anything he could text anyone at AirSun and typically got an almost instantaneous reply. He plans to use them again — what stuck with him most was the owner’s direct involvement paired with the near‑instant responsiveness by text.
Long-term Satisfaction
Recent customers rate Air Sun Solar 4.7 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.