Apollo HP reviews

M T. had Apollo install solar on the roof, and the standout part of the experience was how completely they handled the process from start to finish. From the first conversation and pricing to financing, installation, and follow-up, the team kept everything moving in a way that made the whole project feel well managed. What stayed with him most was the sense that every detail had been coordinated for him, leaving him feeling like he was in good hands the entire time.

Susan had solar panels installed on her house and ended up with a crew that made the process feel easy from the start. Her salesman worked closely with her, helping shape the project around her needs, while the installers showed up respectful and did solid work on the home itself. The standout here was how smoothly the whole job came together, with a helpful sales experience backed by a crew that treated the property with care.

Corey’s deal started with a signed contract in September 2020 for a solar installation, but the project never moved past promises and delays. Kevin, the owner, kept giving new install dates, including a recent commitment for 4/28, only to go silent afterward. Phone calls and texts went unanswered, and the situation ended with Corey having to fight to recover a 50% deposit instead of getting panels on the roof.

Brian ended up with a smooth solar install on his home, and the part that stood out most was how polished the crew was from start to finish. The installers handled the job professionally, kept everything moving without a hitch, and left the place cleaned up once they were done.

Angela ended up with a solar job that dragged on for more than a year after the 2019 install, with the equipment sitting in her garage for about eight months before the work was finally finished. The bigger headache came later: when leaks were reported, the roof contractor never returned to make repairs, and now the system is down with an error message. By the time she tried calling Kevin, the number was disconnected because the company had gone out of business, leaving her with a broken system and no one left to answer for it.

Mandy Y. had solar panels installed in early December 2020 on her home, expecting the usual PG&E paperwork and inspection steps to be handled so the system could start earning credit. Instead, the process stalled for months. The company never finished the documentation needed for PG&E, never returned to the house to meet with the inspector, and became nearly impossible to reach when she tried calling and emailing for help. What should have been a finished installation turned into a bill for panels that were already on the roof but still not reimbursing her for the power they were producing.

Don Erik W. came away especially impressed with Kevin at Apollo after buying a larger solar setup for his home. The bigger system turned out to be the right call: with the air conditioning set around 69 to 70 degrees, the house stayed cool without racking up power overages, making the value of ownership and the tax credits feel very real. He had shopped three other solar contractors before signing on, and the combination of strong pricing and flexible financing helped seal the deal. In the end, the part that stood out most was how the larger system gave him the breathing room to run the home comfortably without worrying about the bill.

Penina spent the better part of 2020 waiting for a solar system that was installed in February but still had never been turned on by December. The hold-up centered on a battery that never arrived from China, leaving her stuck paying SMUD bills on top of her loan payments while the panels sat idle. Kevin, an owner, promised to write a check to cover both the missing battery and the utility charges, but the promise kept slipping away whenever she tried to arrange pickup: he went unresponsive, pushed the meeting back, or simply wasn’t in the office, and no one else seemed to know anything about it. By the end, she was looking at complaints to the BBB and the Contractors Licensing Board, after what had become a long-running mess of delays and broken commitments.

Luis ended up in a four-month tangle after Apollo received the financing from Mosaic Loans for his solar project. What should have been the start of the installation turned into broken promises, hard-to-reach people, and a loan company that was having trouble getting Apollo on the line too. In the end, Mosaic canceled the loan, handled the issue with Apollo itself, and even returned two payments to him. Kevin came across as personable, but that didn’t carry over into the business side of the deal, leaving Luis with the feeling that getting the system done would have been better handled by another company.