Score
Power Up Solutions reviews
• updated MAR 3, 2026Loading map...
The Verdict
Power Up Solutions delivers on the fundamentals but leaves gaps in follow-through. We analyzed over a hundred reviews and found that while 42 reviewers singled out the quality of the actual installation work and no one reported problems with how the panels were mounted or wired, 4 customers described frustrations with unmet promises after the sale. One homeowner was told they'd receive a $500 rebate check on install day, never got it, and watched the owner stop replying to messages. Another saw their bill nearly double after adding panels and a battery, turning what should have been savings into a monthly headache. On the positive side, installations move fast. Crews finished most jobs in a single day, and 21 reviewers called out the speed without sacrificing neatness. The sales team earns consistent praise for taking time to explain contracts and financing without high-pressure tactics, a refreshing departure from the door-to-door stereotype that plagues this industry.
If you want an installer who'll show up on time, mount your panels cleanly, and answer questions before you sign, Power Up Solutions checks those boxes. Just get every rebate, timeline, and cost estimate in writing, and confirm who to contact if something goes sideways after the system turns on.
3 Stories That Stood Out
Russell Armstrong hired Power Up Solutions to add panels and a battery backup and was promised a $500 check on the day the system went in — a payment that never materialized. He kept getting phone calls and texts from the salesman reassuring him the check was coming, then gathered those messages and handed screenshots to the company owner. The owner promised someone — the salesman or his boss — would reach out to sort it, and told him to come back to him if it wasn’t resolved. After waiting a reasonable time and following up more than once, he heard nothing; the owner stopped responding and calls to customer service went unanswered. What stands out is not just the missing $500 but that the owner initially took the grievance seriously when shown evidence, then vanished, leaving him with no payment and no one to speak to.
Van Blanton had a 46-panel solar array on his home and had the company install 16 more panels plus a battery. He ended up facing much higher costs: where he used to only contend with an end-of-year true-up, he now gets that plus monthly charges exceeding $250 — nearly doubling his previous bills. Frustrated, he demanded that the company either fix the billing problem or remove the added equipment so he can revert to what he had before.
RoseAline McDonald had solar panels installed and walked away impressed by how personal and organized the whole process felt. She discovered early on that Chase, the owner, took time to explain the installation and PPA details clearly, stayed available for every question, and coordinated work around her schedule so the project stayed stress-free. His partner Alfredo joined on-site as a patient, helpful presence, and the team kept her involved in each step without overwhelming her with technical detail. They even sent small thank-you gift boxes, a touch that made the experience feel genuine rather than purely transactional. When certification and inspection with PGE came up, the company handled the paperwork and problems seamlessly, leaving her to focus on the excitement of going solar. Her lasting impression: attentive scheduling, hands-on support, and those thoughtful little gifts made the project feel like a well-managed collaboration rather than a chore.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 86
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 2 years
Newer than most installers in the market.
BBB Rating
Not BBB rated.
Unnatural Review Patterns
Some periods had unusually high review activity.
What You Can Expect
Leonel went into the process worried about fitting panels onto a brand-new roof, but Luis, his sales rep, put him at ease with clear, practical answers. He trusted that reassurance, watched a courteous, professional crew install the system, and then lived through two winters with no issues. The roof stayed intact and the solar continued to perform as promised — the single detail he keeps bringing up to others is that the installation didn’t damage his new roof even after two winters.
RoseAline McDonald had solar panels installed and walked away impressed by how personal and organized the whole process felt. She discovered early on that Chase, the owner, took time to explain the installation and PPA details clearly, stayed available for every question, and coordinated work around her schedule so the project stayed stress-free. His partner Alfredo joined on-site as a patient, helpful presence, and the team kept her involved in each step without overwhelming her with technical detail. They even sent small thank-you gift boxes, a touch that made the experience feel genuine rather than purely transactional. When certification and inspection with PGE came up, the company handled the paperwork and problems seamlessly, leaving her to focus on the excitement of going solar. Her lasting impression: attentive scheduling, hands-on support, and those thoughtful little gifts made the project feel like a well-managed collaboration rather than a chore.
When Bergen had Pure Solar install panels on his house, the crew arrived professional and efficient. They worked quickly and thoroughly, and kept him updated so he always knew what stage the project was in and what would happen next. The standout was the clear, steady communication—no surprises, just a straightforward process—while the team rallied to complete the job. He appreciated the responsive customer service and a finished system that matched the timeline and expectations.
Long-term Satisfaction
Recent customers rate Power Up Solutions 4.9 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.