92
Trust
Score
WattBot

Power Up Solutions reviews

CALIFORNIA / ROCKLIN
Power Up Solutions
185 Reviews • 1 Location 24,605 Data Points Processed

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The Verdict

Power Up Solutions delivers on the fundamentals but leaves gaps in follow-through. We analyzed over a hundred reviews and found that while 42 reviewers singled out the quality of the actual installation work and no one reported problems with how the panels were mounted or wired, 4 customers described frustrations with unmet promises after the sale. One homeowner was told they'd receive a $500 rebate check on install day, never got it, and watched the owner stop replying to messages. Another saw their bill nearly double after adding panels and a battery, turning what should have been savings into a monthly headache. On the positive side, installations move fast. Crews finished most jobs in a single day, and 21 reviewers called out the speed without sacrificing neatness. The sales team earns consistent praise for taking time to explain contracts and financing without high-pressure tactics, a refreshing departure from the door-to-door stereotype that plagues this industry.

If you want an installer who'll show up on time, mount your panels cleanly, and answer questions before you sign, Power Up Solutions checks those boxes. Just get every rebate, timeline, and cost estimate in writing, and confirm who to contact if something goes sideways after the system turns on.

3 Stories That Stood Out

1. Russell Armstrong
Google | Oct 30, 2025 |

Russell Armstrong hired Power Up Solutions to add panels and a battery backup and was promised a $500 check on the day the system went in — a payment that never materialized. He kept getting phone calls and texts from the salesman reassuring him the check was coming, then gathered those messages and handed screenshots to the company owner. The owner promised someone — the salesman or his boss — would reach out to sort it, and told him to come back to him if it wasn’t resolved. After waiting a reasonable time and following up more than once, he heard nothing; the owner stopped responding and calls to customer service went unanswered. What stands out is not just the missing $500 but that the owner initially took the grievance seriously when shown evidence, then vanished, leaving him with no payment and no one to speak to.

2. Van Blanton
Google | Aug 8, 2025 |

Van Blanton had a 46-panel solar array on his home and had the company install 16 more panels plus a battery. He ended up facing much higher costs: where he used to only contend with an end-of-year true-up, he now gets that plus monthly charges exceeding $250 — nearly doubling his previous bills. Frustrated, he demanded that the company either fix the billing problem or remove the added equipment so he can revert to what he had before.

3. RoseAline McDonald
Google | Nov 21, 2025 |

RoseAline McDonald had solar panels installed and walked away impressed by how personal and organized the whole process felt. She discovered early on that Chase, the owner, took time to explain the installation and PPA details clearly, stayed available for every question, and coordinated work around her schedule so the project stayed stress-free. His partner Alfredo joined on-site as a patient, helpful presence, and the team kept her involved in each step without overwhelming her with technical detail. They even sent small thank-you gift boxes, a touch that made the experience feel genuine rather than purely transactional. When certification and inspection with PGE came up, the company handled the paperwork and problems seamlessly, leaving her to focus on the excitement of going solar. Her lasting impression: attentive scheduling, hands-on support, and those thoughtful little gifts made the project feel like a well-managed collaboration rather than a chore.

Platforms Monitored

Google
185 Reviews · 1 Location
4.8/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
Yelp
Tracking
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BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.7/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
3.6/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 92

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 2 years

Newer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. leonel molina
Google | Mar 30, 2025 |

Leonel went into the process worried about fitting panels onto a brand-new roof, but Luis, his sales rep, put him at ease with clear, practical answers. He trusted that reassurance, watched a courteous, professional crew install the system, and then lived through two winters with no issues. The roof stayed intact and the solar continued to perform as promised — the single detail he keeps bringing up to others is that the installation didn’t damage his new roof even after two winters.

2. erik reyes
Google | Jan 2, 2026 |

Erik found the whole PowerUp process refreshingly smooth, starting with a sales experience that moved quickly and felt focused on saving the customer money rather than dragging out the deal. Compared with the other quotes he had collected, there was far less wasted time, and the company came across as genuinely there to help. The installation itself wrapped up in a single day, which kept the project simple from start to finish. What stuck with him most was how little friction there was at each step, making the whole solar upgrade feel easy instead of exhausting.

3. Michael Harris
Google | Jan 2, 2026 |

Michael ended up with a 33-panel solar setup and two PW3 units on his home, and the crew got the whole job done in a day and a half. The one hiccup came at the start, when the wrong panels showed up, but the team moved quickly to swap in the correct ones and keep the project moving. Since the install, everything has been running without issues, and the quick correction on the panel mix was the detail that stood out.

02

1. Lou Yang
Google | Jan 4, 2026 |

Lou Yang found the installation itself to be quick and tidy, with the crew leaving things neat as they worked on the home. The only part that dragged was getting the solar system fully up and running, which took longer than the physical install. Even with that delay, he ended up feeling the overall experience was very good.

2. Stephen Cook
Google | Jan 2, 2026 |

Stephen walked into what could have been a drawn-out home project and found it wrapped up in a single day. Power Up Solution handled the full installation, and the solar panels ended up working exactly as expected, with no problems afterward. What stood out most was how professional the crew felt from start to finish, keeping the whole job simple and clean on his end.

3. Mike Hammer
Google | Jan 2, 2026 |

Mike ended up with a fast, professional installation on his home solar setup, and the system was up and running without much fuss. The panels started producing power right away, and the Tesla Powerwall 3 battery settled in and worked well from the start. What stood out most was how smoothly the whole project moved from install to real performance, with the system already doing its job for him.

03

1. RoseAline McDonald
Google | Nov 21, 2025 |

RoseAline McDonald had solar panels installed and walked away impressed by how personal and organized the whole process felt. She discovered early on that Chase, the owner, took time to explain the installation and PPA details clearly, stayed available for every question, and coordinated work around her schedule so the project stayed stress-free. His partner Alfredo joined on-site as a patient, helpful presence, and the team kept her involved in each step without overwhelming her with technical detail. They even sent small thank-you gift boxes, a touch that made the experience feel genuine rather than purely transactional. When certification and inspection with PGE came up, the company handled the paperwork and problems seamlessly, leaving her to focus on the excitement of going solar. Her lasting impression: attentive scheduling, hands-on support, and those thoughtful little gifts made the project feel like a well-managed collaboration rather than a chore.

2. Eric Torres
Google | Nov 20, 2025 |

Eric Torres had been battling sky-high electric bills for a couple of years and kept turning away door-to-door solar pitches because the salespeople rushed him and wouldn’t answer questions. With Power Up he experienced something different: the team spent a long home visit walking through options, listened to his concerns, and took their time until he felt comfortable enough to trust the person at the door and move forward with an installation that has genuinely benefited him. He thanked Chase, Toni and Alfredo by name — what stuck with him was that one patient, thorough visit that turned a stranger into someone he could rely on.

3. Van Blanton
Google | Aug 8, 2025 |

Van Blanton had a 46-panel solar array on his home and had the company install 16 more panels plus a battery. He ended up facing much higher costs: where he used to only contend with an end-of-year true-up, he now gets that plus monthly charges exceeding $250 — nearly doubling his previous bills. Frustrated, he demanded that the company either fix the billing problem or remove the added equipment so he can revert to what he had before.

Long-term Satisfaction

Recent customers rate Power Up Solutions 4.8 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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