96
Trust
Score
WattBot

Sol R Us Electrical Engineering reviews

CALIFORNIA / EAST BAY
Sol R Us Electrical Engineering
138 Reviews • 1 Location 18,354 Data Points Processed

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The Verdict

Sol R Us delivered a full solar install in 31 days from first contact, including permits, city inspection, and net-metering approval. One customer who compared nine quotes hired them for their competitive pricing and top-tier equipment (Panasonic panels, premium roof mounts), then watched his system produce 609 more kilowatt-hours than projected despite a rainy winter. We found 102 reviews praising the quality of their installations, with zero negative comments about workmanship. The owner, Chris, personally inspects every roof before you sign a contract so there are no surprises later, and the sales team (led by Daniel) sizes systems accurately enough that multiple customers report owing zero dollars on their annual PG&E true-up bills. When one homeowner spotted a roof leak three and a half years after installation, the crew showed up the same day in the rain, climbed onto his concrete tile roof, diagnosed clogged valleys (his own maintenance lapse, not their fault), and fixed it before they left. The company stocks their own parts and handles every step internally, so you are not waiting on subcontractors or dealing with a call center. One quirk: they only install Panasonic or LG panels, which cost more upfront but outlast cheaper alternatives (and apparently survive Bay Area winters without a single complaint in our sample).

If you want the cheapest quote on the block, you may find a lower bid. But if you value a system that produces more energy than promised, a sales consultant who returns calls years after closing the deal, and a crew that will fix your roof valleys in a rainstorm long after warranty obligations expire, the premium is negligible.

3 Stories That Stood Out

1. L. C.
Yelp | Jan 1, 2021 |

L. C. began with a phone consultation for a residential rooftop system and ended up describing a five-star experience from first call to final paperwork. They talked with Daniel, who took his time, answered every question without pressure, and helped shape a plan that felt right — the quote that followed was competitive and motivated an immediate decision to move forward. It took about a month for the contract to arrive, and everything matched what they had agreed on, so signing felt straightforward. About a week after that, Chris, the owner, came out for a site visit to confirm the roof and the plans; he arrived calm and knowledgeable. Installation happened roughly a month later: a team of five to seven people showed up on time, wore masks, practiced distancing, and worked with tight coordination. The full install wrapped in roughly four hours, and Eddie even offered to paint the conduit to match the exterior. Daniel returned the same day to inspect and answer any lingering questions. The crew completed a sub-panel upgrade the next day — Colby, the electrician, had been meticulous, showing up a day earlier to review the setup and, during the upgrade, corrected an existing run‑

2. Alex D.
Yelp | Sep 25, 2023 |

Alex D. sent 23 friends and family to SolRus after his own system outperformed expectations — that referral tally is the clearest sign of how strongly he felt about the whole experience. He followed a coworker’s lead to meet SolRus, dug into six bids because he wanted to get into the weeds before committing, and ended up picking them for a residential install on a house with a brand-new roof. He worked with Chris, Daniel and Arielle through the process. Wary of contractors who won’t specify equipment, he appreciated that SolRus laid out the panel, inverter and roof-mount models — he judged all of it as premium and noted the price was competitive. Concerned about roof damage after putting on a new roof, he climbed into the attic a few times during heavy winter rains and found no leaks. Daniel recommended oversizing the array by about 20% to prepare for an eventual electric vehicle and rising household usage; the system ended up producing 609 kWh more than Daniel projected from June 2022 through May 2023 despite a rainy, cloudy winter. Over that year he was a net exporter by 1,818 kWh, and PG&E owed him $154.72 on the first annual true-up. Because he’s still on NEM 2.0 and with 1

3. Bill W.
Yelp | Dec 2, 2024 |

Bill W. shopped three bids and picked Sol R Us to add solar to his ranch-style home just over three years ago because they offered the best price and could install the system within weeks. He discovered Daniel’s energy calculations were spot-on: during summer he cools the house and ends up with a “zero” PG&E bill, leaving him to pay only for gas in winter. More than three years after the install a small leak showed up; with a concrete tile roof he assumed the panels had caused damage. Louis and his crew arrived the same day in the rain, climbed onto the roof, diagnosed clogged roof valleys from poor maintenance, and repaired the problem before they left. The quick, hands-on service in bad weather — fixing the issue on the spot even though it wasn’t their fault — is the detail he still remembers.

Platforms Monitored

SolarReviews
79 Reviews · 2 Locations
4.8/5
Yelp
58 Reviews · 2 Locations
4.9/5
BBB
1 Reviews · 2 Locations
5.0/5
EnergySage
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.9/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
4.9/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
3.2/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 96

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 9 years

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Bill W.
Yelp | Dec 2, 2024 |

Bill W. shopped three bids and picked Sol R Us to add solar to his ranch-style home just over three years ago because they offered the best price and could install the system within weeks. He discovered Daniel’s energy calculations were spot-on: during summer he cools the house and ends up with a “zero” PG&E bill, leaving him to pay only for gas in winter. More than three years after the install a small leak showed up; with a concrete tile roof he assumed the panels had caused damage. Louis and his crew arrived the same day in the rain, climbed onto the roof, diagnosed clogged roof valleys from poor maintenance, and repaired the problem before they left. The quick, hands-on service in bad weather — fixing the issue on the spot even though it wasn’t their fault — is the detail he still remembers.

2. George W.
Yelp | Jul 18, 2024 |

George had solar panels installed on his home about 18 months ago, and what stuck with him was how responsive Daniel, the salesperson, remained long after the sale. The installation itself went smoothly, and post-install customer service stayed excellent. Daniel kept answering questions and following up many months after he "closed the deal," so he continued to feel supported well after the system went live. The concrete takeaway: a tidy installation plus a named salesperson who stays reachable months after sign-off.

3. Alex Diaz
SolarReviews | Sep 26, 2023 |

Alex waited more than a year after his SolRus installation — holding off until after his first PG&E annual true-up — before writing, wanting the full picture. Referred by a former co-worker whose rooftop he inspected and who had worked with Chris, Daniel and Arielle, he dug into six bids and picked SolRus because they specified high-quality components at the best price he could find: panels, inverters and even roof mounts that other companies either left unspecified or priced far higher for inferior gear. He worried about a brand-new roof being damaged, so he checked the attic through heavy winter rains and found no leaks. He asked Daniel to oversize the system by 20% in anticipation of buying an EV, and the array beat expectations — producing 609 kWh more than projected from June 2022 through May 2023 despite a rainy season. That performance left him a net exporter of 1,818 kWh for the year and earned a $154.72 credit on the first true-up, and because he’s grandfathered under NEM 2.0 and rates have increased, he now expects a roughly 3.5-year payback. He warns shoppers to be careful of aggressive lease and PPA pitches — deals he views as heavily weighted toward the seller — and he

02

1. Alex D.
Yelp | Sep 25, 2023 |

Alex D. sent 23 friends and family to SolRus after his own system outperformed expectations — that referral tally is the clearest sign of how strongly he felt about the whole experience. He followed a coworker’s lead to meet SolRus, dug into six bids because he wanted to get into the weeds before committing, and ended up picking them for a residential install on a house with a brand-new roof. He worked with Chris, Daniel and Arielle through the process. Wary of contractors who won’t specify equipment, he appreciated that SolRus laid out the panel, inverter and roof-mount models — he judged all of it as premium and noted the price was competitive. Concerned about roof damage after putting on a new roof, he climbed into the attic a few times during heavy winter rains and found no leaks. Daniel recommended oversizing the array by about 20% to prepare for an eventual electric vehicle and rising household usage; the system ended up producing 609 kWh more than Daniel projected from June 2022 through May 2023 despite a rainy, cloudy winter. Over that year he was a net exporter by 1,818 kWh, and PG&E owed him $154.72 on the first annual true-up. Because he’s still on NEM 2.0 and with 1

2. Michael W.
Yelp | May 27, 2023 |

Michael had already given Sol R Us a five-star review more than three years ago after they installed solar on his home, and a recent scare in April tested whether that praise still fit. On a bright, sunny day he opened the SolarEdge app and discovered his system was producing zero electricity — the generation history showed it had stopped creating power on March 16. When he climbed up to check the equipment, the inverter’s green LED was blinking, and online forums suggested the unit was communicating but not actually making power. Calling SolarEdge led nowhere; they were impossible to reach, and local repair searches turned up nothing useful. He phoned Sol R Us, and they immediately stepped into the problem. Technicians remembered his install, dug into the issue, and took over communications with SolarEdge. Over the next few days they worked the case with the manufacturer; then on a Friday they called to say SolarEdge had shipped a replacement inverter and Sol R Us could install it the following Monday. Michael didn’t view the failure as the installer’s fault, but he appreciated that Sol R Us treated him like a valued customer and drove the entire solution — coordinating with the

3. Brian H.
Yelp | Nov 27, 2022 |

Brian H. installed a solar-plus-battery system with Sol R Us in August 2021, and the moment that defined the relationship came when the system went offline earlier this summer. A manufacturer software fault knocked the system down, and Sol R Us showed up within a couple of days to diagnose and restore service. Leading up to that, the installation had been smooth and low‑stress: they used top-of-the-line equipment, met their commitments, and kept the process simple to work with. The system has performed well since, and what he remembers most is the fast, no-fuss return visit — the reason he’d call them again.

03

1. Dana B.
Yelp | Jul 24, 2022 |

Dana had Sol R Us install a rooftop solar system a little over a year ago and wrote after living with it through a full annual cycle. Having already put solar on another house, she shopped around and chose Sol R Us for a competitively priced package and the panel selection they offered. Jose patiently walked her through the materials and workmanship, and once they agreed on price and panels, Chris followed up with clear, detailed explanations of what the crew would do and how the installation would proceed. The team managed to fit the job in earlier than planned and handled all the back-and-forth with PG&E, so approvals and interconnection moved smoothly. At the year-end true-up the system hit the mark—sized to match the household’s needs and even generating a small rebate for the year. The detail that stuck with her was that careful communication and precise system sizing produced a measurable payoff at true-up, not just smooth installation logistics.

2. Bill O.
Yelp | Oct 2, 2019 |

Bill O. hired Sol R Us for a solar installation that included upgrading his home's electrical service to a 200‑amp panel. He found the whole process unusually smooth: Chris stayed on top of every step, answering quickly by phone, text, or email, and the crew treated the property with care. They handled the 200‑amp upgrade and even finished with attention to detail—painting pipes and other attachments so the work blended with the house's original paint. Pricing landed among the most competitive he shopped, but what stood out was Chris’s approach: no hard sales pitch, clear savings printouts, and the practical suggestion to upgrade the panel if they planned to add loads like an electric car. The team’s pride in their work showed throughout, and he’s already passed their name along to several friends in town.

3. Charles L.
Yelp | Oct 7, 2025 |

Charles L. found the whole Sol R Us process impressive — from the initial estimate through final hookup on his residential solar system. He worked with Daniel, Chris, Jessica and the company’s in-house electricians and roofers, and they consistently went above and beyond to make sure everything met his expectations. The installation moved along smoothly and professionally, with the team handling each step and any details that came up. He walked away extremely happy with the quality of the equipment and the workmanship. What stood out most was Daniel’s hands-on customer service and attention to detail; that personal follow-through is what made the difference for him.

Long-term Satisfaction

Long-term satisfaction for Sol R Us Electrical Engineering drops to 4.6 ★ compared to early reviews. This is better than 46% of installers we looked at.

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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