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Sunlight Electri-Cal Solutions reviews
• last updated FEB 26, 2026Loading map...
The Verdict
Sunlight Electri-Cal Solutions earned a gold award for post-sale support in the East Bay, and after analyzing their work, we understand why. We watched one customer chase down help for a solar system whose original installer had gone bankrupt: no one would take the job until Sunlight came out next day, filed the warranty claim on the customer's behalf, and installed a replacement inverter for just the labor cost. Another homeowner called about a firmware glitch weeks after their battery install was paid for, and the owner spent days coordinating directly with the manufacturer so the customer didn't have to. Seventy-four reviewers singled out follow-up support, and we couldn't find a single complaint about it. The team also moves fast: installations regularly wrap in under two months from signing to PG&E activation, with one reviewer noting their entire project finished in six weeks despite city inspections. If you want an installer who treats post-sale problems like they're still trying to earn your business, not like you're interrupting their schedule, Sunlight is worth the call.
If you're comparing purely on speed, you'll find installers who promise faster timelines. But if you want a crew that will troubleshoot a third-party app malfunction at no charge three months after you've paid in full, the slightly longer permitting wait is a fair trade.
Reviews That Shaped Our Verdict
Cheryl O. had a 15-year-old solar setup that went unserviced for months while she tried to get someone to come out. After finally getting a callback, Carlos arrived promptly, diagnosed a failed inverter, and replaced it the same day. He tested the array, showed her how to use the monitoring app, and left the system running with clear proof it was working. The memorable part was the same-day repair combined with a hands-on app walkthrough that let her watch production come back online.
Varun had an outstanding experience with Sunlight Electri-Cal Solutions for a solar-plus-battery installation on his home. He worked with Juan, who stayed patient and thorough throughout the process—walking him through system design, installation steps, and the long-term ownership and maintenance considerations over multiple calls so he felt confident at every decision point. Juan laid out a competitive quote with several options, clearly explaining the pros and cons of each without pressuring an upsell, which made the initial decision process comfortable and low-pressure. The crew then completed the install cleanly and professionally; the work looked tidy, met code, and made safety and quality obvious priorities. The detail that made the whole experience stand out came after the install: when he ran into a problem setting up his level 2 EV charger—an issue unrelated to the solar work—Juan and the team returned the very next day to help troubleshoot. That next-day responsiveness and willingness to stay engaged after handoff is the thing Varun kept coming back to.
David Y found Sunlight Electri-Cal Solutions while shopping for installers certified to work with Powerwall 3 systems to add battery storage to his existing rooftop solar. He reached out through their website in late July and received a reply within 24 hours — a responsiveness that stayed constant throughout the project. Alessandro handled the initial coordination, answered late-evening texts and weekend emails, and presented the most competitive price and fastest timeline while keeping the tone low-pressure and straightforward. What began as a plan to add two Powerwalls grew to include a SPAN smart panel; the team recommended installing one battery, but he moved forward with multiple Powerwalls so future expansion would make economic sense. Carlos, who runs operations, came back for a detailed site check, mapped a solution that met the city’s strict requirement for a heat sensor tied to a smoke alarm, and routed equipment to minimize wall damage. Isaac and his installers executed the job with tidy wiring and craftsmanship — the city inspector even praised extras like the dual outdoor shut-off boxes — and the full install plus inspection wrapped up in about six weeks, with PG&E’s
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 98
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 6 years
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
Contractor License
License information could not be confirmed.
What You Can Expect
Chandra signed on for a year-long, often complicated solar project on their home and navigated a lot of twists and turns. They discovered co-owner Juan to be unusually responsive and transparent, keeping communication clear and moving the job forward. The team delivered neat, careful craftsmanship across every phase — from upfront advice to the electrical work, the panel installation, and the roof penetrations — all performed by bonded, licensed installers. After a full year, Chandra ended up with a professionally finished system and a clear sense that Juan and his crew would be the first call for any future solar or roof work.
Chandra entrusted a year-long, complication-filled solar and roof project to Sunlight and discovered a company that handled the twists and turns with unusual professionalism. What stood out most was Juan, the co-owner, who stayed remarkably responsive and transparent as questions and changes came up. The team moved from providing practical advice to carrying out electrical work, panel installation and roof repairs with neat, careful craftsmanship. Every crew member arrived bonded and licensed, which kept the process feeling safe and organized. She ended the project ready to call Sunlight again — what she'll remember is the steady communication from Juan and the tidy, licensed workmanship on her roof and system.
Cheryl O. had a 15-year-old solar setup that went unserviced for months while she tried to get someone to come out. After finally getting a callback, Carlos arrived promptly, diagnosed a failed inverter, and replaced it the same day. He tested the array, showed her how to use the monitoring app, and left the system running with clear proof it was working. The memorable part was the same-day repair combined with a hands-on app walkthrough that let her watch production come back online.