98Trust Score
WattBot

Besty Solar reviews

CALIFORNIA / FREMONT
Besty Solar
69 Reviews • 1 Location 9,177 Data Points Processed

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The Verdict

Besty Solar's project manager Cindy turns the ordinarily messy permitting and installation process into something that actually runs on schedule. We analyzed dozens of reviews and found one pattern repeated more than any other: Cindy coordinated roofers to repair broken tiles after panel installation, chased down inspectors when subcontractors failed three times, and walked customers through composite tile insertions for light-colored roofs. That level of follow-through is rare. The installation teams show up early and work efficiently, but what sets this company apart is the coordination before and after the crew leaves. In one case, a customer started planning on October 4 and had a completed, inspected system by November 6. Another reviewer noted that Cindy stayed available throughout the entire approval process, answering questions at every stage and pushing permits forward when delays threatened the timeline. If you've heard horror stories about solar projects dragging on for months while contractors ghost you between milestones, Cindy's hands-on project management is the antidote.

If you want someone who'll coordinate roofers, chase inspectors, and answer questions at 9 PM when your approval stalls, the premium for Cindy's involvement is worth it.

Reviews That Shaped Our Verdict

paul h
GoogleOct 5, 2023

Paul found the company's service and communication excellent. He experienced crews arriving early for both installation appointments and even while waiting for the inspector. Cindy kept the schedule on track and pushed the process forward at every step. When the electrical panel required three separate subcontractor inspections, the team methodically fixed the issues and followed through until the panel passed. The detail that stands out is Cindy’s persistence — she kept nudging the schedule and the crew until the final inspection was resolved.

Verified CustomerLong-term CustomerRecent
Changci Guo
GoogleSep 29, 2024

Changci turned to Cindy Wang for a family home solar installation and found an agent who guided the entire application from start to finish. They discovered Cindy to be highly professional, kind, and remarkably patient; she walked them through regulations, each step of the process, and the likely problems in clear, comprehensive detail. Whenever questions arose during the application, she worked through doubts with meticulous attention and steady reassurance. Because of her hands-on support the project moved forward smoothly and the solar system was installed without major setbacks. The detail that lingered with the family was her anticipatory, explanatory style—she kept paperwork and potential snags from becoming roadblocks, which made all the difference.

Verified CustomerLong-term CustomerRecent
Haifeng Jiang
GoogleNov 6, 2025

Haifeng began planning a solar installation with Cindy on October 4 and ended up with the finished system on November 6 — just over a month from first conversation to completion. He had a roof with light tiles, so the project required careful choices: the right roof orientation, the correct battery size and number of panels to match his home’s energy use, and a panel layout that placed the control gateway and battery in optimal spots. Besty Solar prepared the materials, ran the design, and lined up a skilled installation crew. Cindy coordinated between the crews and the roofer, arranging composite insertions for the light tiles and organising additional roofer support to repair any tiles that broke during installation. He walked away impressed by the company’s hands-on coordination and follow-through — especially the way Cindy managed the tricky tile work and kept everything moving to meet the early November finish.

Verified CustomerLong-term CustomerRecent

Platforms Monitored

Google
63 Reviews · 1 Location
5.0/5
Yelp
6 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 98

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 3 years

Newer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Art Eastwest
GoogleNov 27, 2025

Art Eastwest started out with a cautious “let’s try it out” attitude toward solar. Cindy took charge of the application, and he ended up with a free solar installation — he felt genuinely grateful for her help. The takeaway: one proactive person transformed a tentative inquiry into a no‑cost system.

PositiveVerified CustomerLong-term CustomerRecent
Sky Wu
GoogleNov 20, 2025

Sky enlisted Cindy's team to pursue the SGIP RSSE state fund for a solar project. They found the team patient and thorough — Cindy's crew walked them through the entire application, handled the details, and secured the funding. The hands-on guidance turned a complex incentive process into something manageable, and they recommend Besty Solar to anyone installing solar who needs help navigating state incentive paperwork.

PositiveVerified CustomerLong-term CustomerRecent
Haifeng Jiang
GoogleNov 6, 2025

Haifeng began planning a solar installation with Cindy on October 4 and ended up with the finished system on November 6 — just over a month from first conversation to completion. He had a roof with light tiles, so the project required careful choices: the right roof orientation, the correct battery size and number of panels to match his home’s energy use, and a panel layout that placed the control gateway and battery in optimal spots. Besty Solar prepared the materials, ran the design, and lined up a skilled installation crew. Cindy coordinated between the crews and the roofer, arranging composite insertions for the light tiles and organising additional roofer support to repair any tiles that broke during installation. He walked away impressed by the company’s hands-on coordination and follow-through — especially the way Cindy managed the tricky tile work and kept everything moving to meet the early November finish.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction