Byers Enterprises reviews

Richard F struggled for nearly 20 years keeping his gutters clear before he chose Byers' LeafGuard roughly two decades ago. Over the ensuing 20 years he only needed to make one call on the company's 20-year guarantee; they scheduled a service quickly about 10 days ago. A cheerful, two-person crew arrived and cleaned every gutter while a moderately heavy rain fell. That they showed up in wet weather and honored the long-term guarantee is the detail that earned his five-star rating — it’s what he remembers most about the experience.

Janet K had LeafGuard gutters on her house for more than 20 years, and only after a brutal, windy winter did pine needles finally jam them up. She reached out to the company; two technicians drove four hours to her home and cleared the debris, working in a professional, courteous way. Janet still considers the gutters worth the price, but what lingered was the crew’s willingness to travel and tackle a problem on decades-old equipment — a detail that helped her judge the whole experience.

Michael M. hired Byers a few years ago for roughly a $14,000 job that involved work around his carport and adjoining shop. The installation stretched out to nearly two months and he had to make numerous phone calls—many of which went unanswered—just to get the project finished. After the crew left he discovered the seam where the carport meets the shop leaked so badly it caused water damage along an entire side of the shop. More recently an entire section of gutters separated from the house and started new water damage, and despite calling five times to get repairs scheduled he never received a return call. He ended up with ongoing water intrusion and repeated unreturned service requests on a job that cost almost $14,000.

After letting his gutters go unchecked for several years, Todd S decided it was time to schedule an inspection and cleaning for his house. He received a text the day before confirming the appointment, and two crew members showed up on time and got straight to work. They delivered a thorough cleanup and tidy inspection, and he was impressed by how organized and professional the team was. What stood out most was the day-before confirmation and the punctual, efficient service — the details that turned a routine maintenance job into a smooth experience.

Bob C discovered a leak at a corner seam in gutters Byers had installed more than ten years earlier. He called Byers and the company dispatched two technicians who arrived during a downpour and spent about an hour working in the rain to repair the seam. The leak was fixed under the lifetime warranty, and he appreciated how professional, polite, and pleasant the crew were to have at the house. The detail that sticks: the team stayed and completed the repair in pouring rain, honoring the warranty instead of postponing the work.

Diane W. remembers Byers installing gutters on her first house about ten years ago and standing by the product — the gutters held up and the service was solid. When she ordered a new gutter system for her second home two years ago, the story flipped: service and communication broke down, a section actually fell off once, and now that she’s selling the house a building inspector discovered the gutters pulling away again. She learned the crew had used nails instead of screws, and because she lives three hours away she’s been reduced to emailing photos back and forth. After spending about $9,000 she expected far better follow-through; she now believes Byers’ move into solar and roofing has come at the expense of their original gutter workmanship. The image that stuck with her: an expensive gutter system fastened with nails and coming loose while she’s miles away.

Laura M. has relied on Byers gutters since 2012 and discovered their care extends well beyond installation. The most memorable part of her experience has been Andy’s annual pre-fall visit to make sure the gutters stay clear — he arrives on time and works with real attention to detail. Over more than a decade she watched the company follow through on its promise of high quality and long-term care. The takeaway that stuck with her: a named technician showing up punctually each year to inspect and clear the system before the rainy season.

A few years after having gutters installed on his ranch-style home, Jake discovered during a heavy downpour that two of the four gutter runs had clogged. Concerned, he drove to Byers’ Grass Valley headquarters to get help. Byers dispatched a crew — Jorge and Rosie — who showed up in the pouring rain, unclogged the two problem runs and then went ahead and cleaned all four gutters. He found them professional, hardworking, kind and honest throughout the visit. Byers honored the service agreement without hesitation and handled the call immediately. What sticks with him is the crew turning up in horrible weather and fixing the issue on the spot — a clear sign the company stands behind its work and responds when it matters most.

S had gutters installed two years ago on their home and discovered that, while the finish looks great, the design creates hiding spots that attract wasps. They ended up constantly spraying wasp spray because nests form where the installer’s profile can’t be reached, so each treatment only kills a few insects at a time. When they called the company, the team admitted awareness of the issue but refused to intervene, explaining they didn’t want employees getting stung. The system cost roughly triple what ordinary gutters go for, and instead of solving a problem the homeowner now deals with persistent wasp activity. The detail that stands out: the installer acknowledged the defect but declined to fix it because of sting risk — a buyer-facing warning about this particular gutter profile.