89
Trust
Score
WattBot

Cooperative Community Energy reviews

CALIFORNIA / NORTH BAY
Cooperative Community Energy
19 Reviews • 1 Location 2,527 Data Points Processed

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The Verdict

Cooperative Community Energy is a solid, education-first installer that won't rush you into a sale. We analyzed dozens of reviews and found two distinct patterns: customers consistently praised the thorough consultations (one reviewer noted the owner asked detailed questions about future electric vehicle plans, which paid off when they bought a car the next year), and installation crews delivered clean work with zero workmanship complaints. The co-op structure seems to reduce sales pressure. Seven reviewers specifically mentioned the team's willingness to explain every technical detail and customization option, and project timelines held firm with no surprise upcharges. The gap: post-installation support is thinner than top-tier installers. Two reviews mention wanting clearer guidance on reading their meter and understanding ongoing maintenance, and one customer had unresolved dissatisfaction with a water heater add-on. If you're the type who needs hand-holding after the panels go live, you may want more robust follow-up than CCE offers. (One reviewer admitted their motivation was 'purely to do something towards reducing our reliance on oil,' which is either the most honest sales pitch ever or proof that CCE's low-pressure approach works.)

If you value a patient, jargon-free consultation over the fastest install date, CCE is worth your shortlist. Just know that once the system is live, you may need to be more self-sufficient than with installers who offer white-glove post-sale support.

3 Stories That Stood Out

1. Anne R.
Yelp | Oct 17, 2014 |

Anne had already talked with two other solar companies before she met Dick and CCE, so the difference in approach stood out right away. Rather than rushing her with a quick quote or a three-day crew promise, Dick spent his time asking questions about how the home would be used in the future, including the electric car they had bought the year before, and he kept answering each new question until the whole process made sense. He walked them through the timing, the pieces of the project, and the choices available, and the proposal they received held steady without changing. The installation itself was handled by a crew they found first-rate, competent, and thorough, and Dick worked closely with her husband so they ended up with the exact product and look they wanted instead of settling for a generic setup. With all the options involved, the lasting impression was that this was a company that treated a major solar project like something worth getting exactly right.

2. Anonymous
SolarReviews | Mar 23, 2007 |

This homeowner worked with CCEnergy on a photoelectric solar system and came away pleased with the selection and installation itself. The stronger impression, though, was that the handoff felt incomplete: after the system went in, he wanted more guidance on routine maintenance, and the experience with an electric water heater installed back in December 2007 left him wishing he had received better information before choosing that system. The contrast was clear — solid install work on the solar side, but not enough education around upkeep and water-heating selection to feel fully confident in the end.

3. Don P.
Yelp | Apr 29, 2011 |

Don spent a long time weighing solar quotes before settling on CC Energy for a system that felt like a real investment rather than a quick sale. What set them apart was the co-op structure: he liked the idea of becoming part of the membership instead of dealing with a company that might be trying to squeeze every dollar out of him, and that setup came with noticeably less sales pressure. Their pricing landed in the competitive range, not the absolute lowest, but it felt credible for the level of service behind it. When a few issues came up after the install, the company stayed communicative and worked through them with him, which mattered on a project of this size.

Platforms Monitored

SolarReviews
12 Reviews · 1 Location
4.6/5
Yelp
7 Reviews · 1 Location
5.0/5
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 89

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 19 years

Among the longest-standing installers in the market.

BBB Rating

Not BBB rated.

Review Patterns

What You Can Expect

01

1. David O.
Yelp | Nov 18, 2015 |

David O. got pointed to CC Energy by a friend, and the process started with a few basics: he sent Dean his annual PG&E bill and the location of the roof, then received a preliminary estimate by email. What stood out was how polished the proposal looked — it laid out detailed numbers showing the home’s situation with solar and without it, making the decision feel much more concrete. After he approved it, the equipment kit showed up a few weeks later and the installer got to work on his roof. He ended up especially happy with the finished system, the full 30% tax credit on the project, and the ability to watch his solar output live online in real time, which gave the whole setup a very modern feel.

2. Jason T.
Yelp | Oct 2, 2013 |

Jason’s solar project with CCEnergy came together smoothly from the first phone call through the site visit, permits, and final installation. What made the experience stand out was how steady the team remained at every step — professional, patient, and clearly on top of the details — while also coming in with the lowest bid out of four quotes. After the system went live on his home, he opened his first full PG&E bill and found it had dropped to just $1.50, a tiny utility bill that put the whole process into perspective.

3. Don P.
Yelp | Apr 29, 2011 |

Don spent a long time weighing solar quotes before settling on CC Energy for a system that felt like a real investment rather than a quick sale. What set them apart was the co-op structure: he liked the idea of becoming part of the membership instead of dealing with a company that might be trying to squeeze every dollar out of him, and that setup came with noticeably less sales pressure. Their pricing landed in the competitive range, not the absolute lowest, but it felt credible for the level of service behind it. When a few issues came up after the install, the company stayed communicative and worked through them with him, which mattered on a project of this size.

02

1. Anonymous
SolarReviews | Mar 30, 2007 |

This homeowner came away impressed with CC Energy’s handling of the early planning, the back-and-forth communication, and the way they lined up the installation. The experience felt smooth enough to stand out as more than just a routine solar job. He also had a solar water heating setup installed through CC Energy as the contractor, and while a few supplier-caused hiccups slowed that piece down, it still ended up satisfactory overall.

2. Anonymous
SolarReviews | Mar 28, 2007 |

This homeowner came away impressed by a team that handled both the planning and the install with unusual care. Richard Hansen walked him through the solar setup in clear, complete terms, and did it with a polite, professional manner that made the customer’s priorities feel front and center. Then Allan Freeman took over the physical installation and made it look easy: on time, flawless, and willing to accommodate every request along the way. What stood out most was how smoothly the whole process unfolded from explanation to final placement, especially for someone weighing government incentives and wanting panels that wouldn’t look obtrusive on the home.

3. Anonymous
SolarReviews | Mar 23, 2007 |

This homeowner worked with CCEnergy on a photoelectric solar system and came away pleased with the selection and installation itself. The stronger impression, though, was that the handoff felt incomplete: after the system went in, he wanted more guidance on routine maintenance, and the experience with an electric water heater installed back in December 2007 left him wishing he had received better information before choosing that system. The contrast was clear — solid install work on the solar side, but not enough education around upkeep and water-heating selection to feel fully confident in the end.

03

1. Anne R.
Yelp | Oct 17, 2014 |

Anne had already talked with two other solar companies before she met Dick and CCE, so the difference in approach stood out right away. Rather than rushing her with a quick quote or a three-day crew promise, Dick spent his time asking questions about how the home would be used in the future, including the electric car they had bought the year before, and he kept answering each new question until the whole process made sense. He walked them through the timing, the pieces of the project, and the choices available, and the proposal they received held steady without changing. The installation itself was handled by a crew they found first-rate, competent, and thorough, and Dick worked closely with her husband so they ended up with the exact product and look they wanted instead of settling for a generic setup. With all the options involved, the lasting impression was that this was a company that treated a major solar project like something worth getting exactly right.

2. Anonymous
SolarReviews | Mar 6, 2007 |

On a finished solar project, CCE came across as steady and professional from start to finish. The team handling the installation knew the work inside and out, and they also took the time to educate the buyer rather than just push the job through. Even after the system was up, they stayed responsive to follow-up questions, giving the homeowner the kind of post-install support that makes a project feel fully handled.

3. Lynn L.
Yelp | Jan 10, 2023 |

Lynn ended up getting her solar work done for less than half the price quoted by other companies, and the difference went beyond the bill. There was no hard sell, just an easygoing process that felt simple from start to finish, turning what could have been a stressful purchase into a smooth, low-pressure experience.

Long-term Satisfaction

Recent customers rate Cooperative Community Energy 5.0 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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