97Trust Score
WattBot

Earthwise Energy reviews

CALIFORNIA / NORTH BAY
Earthwise Energy
59 Reviews • 1 Location 7,847 Data Points Processed

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The Verdict

Earthwise Energy handles the entire install start to finish without you lifting a finger. We analyzed dozens of reviews and found two customers who'd bailed on Tesla and SunRun mid-quote, frustrated by the maze of hoops and vague timelines, then hired Earthwise and closed the job in weeks. Reviews show 27 mentions of workmanship quality with zero negative comments, and 47 reviewers praised the no-pressure sales approach by name. The standout pattern is follow-through after the system goes live. In one case, Earthwise called a customer months post-install to troubleshoot a production dip the homeowner hadn't even noticed yet. Another hired them to fix inverters that the original contractor (Solarcraft) had bungled, and the contrast was stark enough to earn a multi-year loyalty. The county permit process drags on for months no matter who you hire (one customer had to chase the office themselves when Earthwise got too busy), but the actual installation and post-sale monitoring consistently deliver. If you want an installer who'll check in on your system's output without being asked, the premium over a national chain is worth it.

If you're comparing purely on convenience, Earthwise removes every step except signing the contract. If you value a local crew that'll fix someone else's bad inverter and still show up years later to optimize your panels, they're the safe bet.

Reviews That Shaped Our Verdict

David F.
YelpJul 11, 2025

Over several years David F. turned to Jason and his crew whenever his home’s solar setup needed serious attention — first to add a battery to an existing array, later to put extra panels on a ranch-style roof, and on a couple of occasions to repair inverters that had failed. Each visit ended with the problem resolved quickly and professionally, a sharp contrast to the shaky original install by Solarcraft. Jason came across as smart and well organized, and his team matched that approach on the roof and at the breaker box. The detail that stuck with him: when something goes wrong or needs upgrading, Earthwsie reliably fixes it right the first time, so he now calls them first for any solar work.

Verified CustomerLong-term CustomerRecent
Lucy Bledsoe
GoogleSep 1, 2018

Lucy interviewed several solar companies before settling on Earthwise Energy for a residential rooftop array, and she ended up pleased with the choice. She prioritized a team that would stick around after the install, and Earthwise delivered on that promise with active post‑installation support. Within months of the panels going live they reached out about actual production numbers and walked her through small adjustments to keep output high. They also invested substantial time upfront designing the array so the layout would be the most efficient for her roof. The detail that stood out most to her was the combination of careful design work and proactive, ongoing monitoring — the crew didn’t disappear once the panels were on the roof.

Verified CustomerLong-term CustomerUnfair
Jacquelene A.
YelpJan 17, 2020

Jacquelene A. shopped several solar companies before circling back to EarthWise Energy; after a six-month pause she reconnected with Jason there and signed up. She had grown tired of competitors who ate up hours with inconsistent quotes and pushy, relentless phone calls. By contrast, she appreciated Jason’s attentive, personal approach and liked giving her business to a local team that clearly knew the trade and treated her with respect. Jason and his crew bent over backwards to accommodate her schedule and problem-solve; when the install revealed the roof needed replacing, they handled that complication and kept the timeline on track. The crew installed 17 panels quickly, Jason followed up to confirm everything was working, and the entire process—from quoting to finish—felt smooth and one-to-one. What stuck with her most was that the roof issue was resolved without drama and she got personal follow-up after the 17-panel install.

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Yelp
29 Reviews · 1 Location
5.0/5
Google
29 Reviews · 1 Location
5.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
5.0/5

How We Got To Trust Score 97

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 10 years

Operating longer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

M. Vasquez
GoogleFeb 22, 2023

M. Vasquez chose Jason and his team for a mid-priced home solar installation and discovered a refreshingly straightforward, transparent approach—the crew took time to explain the equipment and the process. Although the sticker wasn’t top-tier, they ended up with top-of-the-line service: clear communication, punctual crews, and quick answers whenever questions came up. A year after the original install they came back to have the team add a backup battery, a retrofit that went smoothly and turned out to be a smart decision. The detail that sticks is the ongoing responsiveness—same team, same reliability—so the project didn’t end at handover but continued to perform as promised.

PositiveVerified CustomerLong-term CustomerRecent
pamela nichols
GoogleJun 10, 2022

Several years ago Pamela decided to get solar for her home but didn’t know much about panels, placement, or installation. She contacted several companies and, after a conversation with Jason Hamilton, the owner of Earthwise Energy, chose them to handle the job. She found the crew knowledgeable, easy to reach, reasonably priced, and mostly local — qualities that mattered during selection and installation. The team used quality materials and handled the work professionally, and several years on she ended up with an electric bill of only a few dollars each month. She calls the choice life-changing: it lowered costs for her family and felt like a positive step for the environment, and she still appreciates that a local, trusted team made it happen.

PositiveVerified CustomerLong-term CustomerRecent
Maureeen G.
YelpJan 15, 2019

Maureeen G. had Earthwise Energy update a solar system she installed 11 years earlier on her home. The crew completed the upgrade quickly and efficiently, and she began noticing improved results almost immediately. Jason Hamilton made the difference by handling the necessary paperwork and patiently interpreting every detail, turning a normally confusing administrative chore into something straightforward. She walked away impressed that the upgrade delivered fast performance gains and that Jason’s support kept the process painless — the combination that defined the experience.

PositiveVerified CustomerLong-term CustomerUnfair

Long-term Satisfaction