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ElectriCare reviews
• updated MAR 3, 2026Loading map...
The Verdict
ElectriCare delivers solid installs without drama. We analyzed their work and found 44 reviewers calling out clean, professional workmanship and zero complaints about damaged roofs or sloppy conduit runs. When a panel dropped to 5% output a year after installation, the company responded to a Sunday night email by noon Monday and swapped the bad optimizer at no charge. Reviews show 45 mentions of strong post-install support, anchored by stories of Alex (their COO) driving 45 minutes through Friday traffic to plug in a forgotten air conditioner and spending hours troubleshooting systems other installers botched. The catch is timing. Two customers reported year-long delays and repeated permit failures, both tied to coordination issues with a third-party marketplace called Pick My Solar. If you work directly with ElectriCare and skip the middleman, you're likely looking at installation within 60 days and a team that'll show up when something breaks.
If you want the cheapest quote or the flashiest sales pitch, look elsewhere. But if you value a small crew that answers emails on Sunday nights and drives across town to fix a loose plug, ElectriCare is worth the call.
3 Stories That Stood Out
Rachel's defining moment with Electricare came about a year after they installed solar on her home: she discovered one panel was producing only about 5% of its expected output. The installation itself had been handled smoothly—Electricare coordinated with a subcontractor to do necessary roof work before panels went up, and that subcontractor, who'd worked with many solar companies, gave a second opinion that the install looked great. When the underperforming panel showed up in her monitoring, she emailed Electricare at 8 p.m. on a Sunday; by noon the next day they had identified a failed optimizer and had a technician scheduled to replace it at no cost. That overnight diagnosis and the complimentary optimizer swap is what stuck with her — it turned a potential long-term headache into a quick fix and reinforced her confidence in choosing Electricare.
Cathy started with a quick phone call to ask about the Cool Quiet house fan and received a prompt, knowledgeable answer that set a confident tone. A week later she met with Aaron from Sales; his honesty and deep knowledge about whole-house fans and solar convinced her to go ahead with the install. On the day of installation three crew members — Paul R, Aaron C and Jr O — spent about three and a half hours working on the house. They handled the job respectfully and courteously, answering questions and leaving the site tidy. After the crew left she discovered the attic air conditioner wouldn’t run because it had been left unplugged. She called Aaron S, and within minutes Allen J, the construction manager, phoned back, tried to troubleshoot over the phone, then drove roughly 45 minutes from Moreno Valley. Allen climbed into the attic, found the unplugged connection, apologized for the mistake and then headed back in Friday afternoon traffic. The throughline for Cathy was consistent professionalism and customer focus at every step; she can’t yet judge the fan’s long-term performance, but the fact that a manager drove across town on a Friday to resolve a simple oversight left the cleare
John Doe signed a residential solar contract and paid the first installment, then discovered the project began to fall apart. He ended up waiting almost a year for progress while the company attempted to add extra charges after the contract was already in place. The installation failed the county inspection four times — he attributes those failures to incompetence — and at one point a worker was caught urinating in his yard with no apparent consequence. During interactions, employees called him a liar, a cheat, and worse, and Electrum (Pick My Solar) offered no help sorting any of it out. Frustrated by repeated inspection failures and what he describes as disrespectful and unprofessional behavior, he plans to report both companies to regulatory agencies and pursue legal action.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 86
No Red Flags
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 15 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
Tom M. had a residential solar system installed in 2020 and kept a close eye on its performance. Over the years he stayed in touch with the company about the system’s energy output, and as recently as yesterday the CEO, Mr. Alex Haro, personally answered all of his questions. He found the customer service exceptional — the CEO stepped in repeatedly and went out of his way to make sure Tom was fully up to date on how the array was producing power. He left grateful for the ongoing, hands-on support, particularly the fact that the company’s leader handled his concerns directly even years after installation.
Rachel's defining moment with Electricare came about a year after they installed solar on her home: she discovered one panel was producing only about 5% of its expected output. The installation itself had been handled smoothly—Electricare coordinated with a subcontractor to do necessary roof work before panels went up, and that subcontractor, who'd worked with many solar companies, gave a second opinion that the install looked great. When the underperforming panel showed up in her monitoring, she emailed Electricare at 8 p.m. on a Sunday; by noon the next day they had identified a failed optimizer and had a technician scheduled to replace it at no cost. That overnight diagnosis and the complimentary optimizer swap is what stuck with her — it turned a potential long-term headache into a quick fix and reinforced her confidence in choosing Electricare.
Temecula had a residential solar system installed in 2008 after ElectriCare reviewed their energy use and sized the array to fit the home. Six years later an inverter failed, and ElectriCare honored the warranty by replacing it — restoring the system without fuss. They left the system performing as planned, and Temecula walked away completely satisfied. The detail that stands out: the company followed through years after installation to make the system right.
Larry hired Electricare to install a 2.5 kW solar system on his property five years ago, and the array has continued to perform well over that time. He later turned to the same crew for installations at the University of Redlands and the Redlands Art Association, so his experience spans both his own site and local institutional projects. As a PhD and registered professional engineer, he inspects technical work closely and found Electricare efficient, knowledgeable, and dependable. The standout detail: a licensed engineer not only reused this installer for multiple projects but still sees solid, long-term performance—his highest recommendation reflects that level of trust.
This homeowner staged the project over two visits on a typical Southern California roof: first they installed a 2.5 kW array with a 4,000 W inverter deliberately sized for future expansion, then about a year later they added the maximum number of panels to fill the system out to 4.6 kW (DC) / 3.99 kW (AC). After the array was finished they upgraded the home's A/C and boosted attic insulation, and the combination produced a steady surplus — they consistently overproduce and run credits with Southern California Edison. The contractor applied the California Solar Initiative rebate directly against the purchase price, while the homeowner handled the federal income tax credit personally. The standout takeaway: planning the inverter and system in advance made the add-on year later seamless and left them with enough generation to earn utility credits, though they did need to claim the federal credit themselves at tax time.
Tyler Shulkin reached out to have his solar system brought online and ended up with an unusually hands-on team. He found Alex, the owner, deeply involved — spending hours walking through the system, troubleshooting issues, and making sure everything worked correctly. The field technician showed up on time, acted professionally, and demonstrated strong technical know-how while getting the array up and running. What lingered most from the experience was the owner’s willingness to invest his own time to solve problems and explain the system step by step, turning a routine install into a very thorough, personalized handoff.
Tyler reached out about getting solar for his home and discovered a virtually flawless process, largely because Alex — who runs the company — personally spent hours explaining the system and troubleshooting until it worked. He found the installation crew punctual and professional: the technician showed up on time, demonstrated deep knowledge, and got his system up and running. Rather than handing things off, Alex stayed involved through the details, patiently walking through explanations and fixes until everything was right. The standout detail that set this experience apart was the owner’s hands-on commitment to sorting problems and ensuring the system functioned before leaving.
Austin Mowatt called about persistent problems with his home solar system, and Alex showed up the same day. Alex quickly diagnosed the fault, made the fixes he could on the spot, and walked him through what had gone wrong. He found Alex professional and knowledgeable, and appreciated the extra time Alex spent teaching him more about how the system works. In the end he left with the system working better and a much clearer understanding of its performance — the fast response and practical, hands-on explanation were what stood out.
Austin called after his rooftop solar system started acting up; Alex arrived the same day and went straight to work. He quickly diagnosed the issue and made on-the-spot adjustments to get the array back to normal. Alex walked him through what had happened, explaining the system and pointing out steps to avoid the problem in future, demonstrating clear technical knowledge and professional calm. The standout detail for Austin was the rapid response paired with immediate fixes and a technician who actually took the time to teach him about his system.
Long-term Satisfaction
Long-term satisfaction for ElectriCare drops to 4.3 ★ compared to early reviews. This is better than 42% of installers we looked at.
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.