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New Day Solar reviews
• last updated FEB 26, 2026Loading map...
The Verdict
New Day Solar passes the toughest test: they're still answering your calls years after installation. We analyzed hundreds of reviews and found zero complaints about their workmanship or follow-up support. One customer contacted them about a roof leak two years post-install, and they fixed it no questions asked. Another had a faulty inverter replaced the Monday after Father's Day weekend with a single phone call. The company's attention to detail shows up in ways most installers skip: they run wiring through attics instead of across your roof, they stock extra tiles to replace any cracked during the climb, and owner Scott Carlson appears onsite to oversee tricky jobs personally. We noticed 37 reviews praising this hands-on oversight, and it explains why systems routinely overproduce their estimates (one homeowner was promised 12,500 kWh annually and has cleared 14,000 every year since). Their sales reps spend real time educating you about rate plans and financing instead of rushing a signature, and 109 reviewers specifically mentioned how the team stayed responsive through permitting and activation. One installer even offered to fix a customer's broken screen door mid-job, which feels less like upselling and more like actual neighborliness.
If you want the lowest quote in town, keep shopping. But if you want an installer who'll show up two years later to fix a roof leak at no charge and whose owner gives out his personal cell number, the slightly higher price buys you a decade of reliable backup.
Reviews That Shaped Our Verdict
Saxon Brause went with New Day Solar in October 2021 and has been pleased with the decision ever since. When a shingle beneath the panels came off during heavy winter rain and caused a leak, New Day came back and repaired it “no questions asked.” Over the years he steered his immediate family, extended family, and many friends to the company — none of them reported problems — so word-of-mouth turned a little-known installer into the go-to choice in his circle. What really stands out for him is the aftercare: a roof leak became a quick, hassle-free fix that convinced him to keep recommending them to everyone he knows.
After American Solar Advantage went bankrupt and left her mobile home’s solar installation half-done, Lois L. turned to New Day Solar and watched them take the whole problem over. She had been stuck with a non-working system since November 2022 until Dane Johnston stepped in, set the process in motion and pushed her to get the Housing Commission to verify the final inspection. Once she had the HCD paperwork, Sean Utley walked her through securing PTO from So. Cal. Edison. A technician, Matthew Skipper, then came out, replaced a faulty micro‑inverter left by the first company, remapped the entire array and completed several minor repairs so the system would run correctly. The result: her mobile home finally has a working solar system and is producing power. She found New Day’s team honest, hardworking and determined to solve the underlying issues rather than patch them, and she still appreciates their ongoing support. What stuck with her most was that New Day handled the permitting, utility sign‑off and the hardware fix end-to-end — the micro‑inverter swap and system remap were the concrete fixes that changed everything.
Suzy L. was building a new 7,000 sq ft home and needed a solar roof designed around specific roof details and requirements. New Day Solar sketched a system to fit the house, then shopped the job out so she could compare offers — she received bids from Costco/Sunrun and a local installer, but ruled Sunrun out because of very negative online reviews and dismissed the other local company because they couldn’t meet her timeline (2–3 month wait). She chose New Day because they were locally owned, priced competitively, had strong reviews, and could finish on schedule. During installation New Day left the roof intact — no broken tiles — and when two heavy storms hit there were no leaks. The crew put in 52 panels and four battery packs, handled the project from start to finish, and remained helpful and knowledgeable throughout. After the system went live, the company kept up solid support; reaching the office always reached a person rather than an answering machine, which reinforced her confidence. Walter, the sales rep, welcomed questions and walked her through the details so she always felt informed. Six months after activation the panels and batteries are performing well, and what’s
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 97
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 13 years
Among the longest-standing installers in the market.
BBB Rating: A+
Excellent BBB standing. Strong complaint resolution.
Natural Review Patterns
Reviews were posted naturally over time.
Licensed Contractor
A valid contractor license is on record.
What You Can Expect
Dave L. had his home's solar system installed just over a year ago and discovered the company's follow-through was what set them apart. When small roof leaks showed up, he left a message and the crew arrived the very next day to find and repair the problem. Where other installers might talk a good game and then fade, he experienced straightforward workmanship and prompt customer care. He still points to that quick, no‑fuss repair—calling them "solid folks"—as the detail that convinced him they’re among the best local businesses he’s dealt with.
John C. finished his first year with a New Day Solar installation after receiving PTO in March/April last year, having chosen a system slightly larger than his current needs to accommodate a planned EV. He found the senior project manager, Walter, endlessly reachable and responsive, and the installation crew worked quickly, efficiently and left the site clean. The first couple of months felt bumpy as everyone rushed to get in under NEM 2.0, and he encountered a short stretch with no utility bills, then a sensible bill for the first full month followed by much smaller charges. After that, the system carried him: utility credits covered the remaining charges and taxes, and the account built a growing credit each month. He used the 30% tax credit as well, and discovered that even with the slightly larger array he’d be surprised if his ongoing net cost exceeded about $20 a month once the EV arrives. When a utility-planned outage required reconnecting the Enphase unit, Walter answered quickly and helped him get it back online — a level of aftercare that sealed the experience. If you live in the Inland Empire, include New Day Solar in your quotes: the combination of prompt post-sale help
After more than a year of researching and vetting several installers, Jennifer chose New Day Solar for a residential system—and quickly realized she had made the right choice. She encountered consistently knowledgeable and competent service at every turn: the first phone call, the on-site sales assessment, the electrical panel upgrade, the moment the panels were switched on, and the follow-up support after activation. Her experience made clear why the company has been around so long — the team stayed helpful and professional through the whole process. What stuck with her most was the ongoing post-installation care; the company didn’t disappear once the system went live, they stayed engaged to make sure everything ran smoothly.