94Trust Score
WattBot

Got Watts Electric reviews

/ NATIONAL
Got Watts Electric
576 Reviews • 1 Location 76,608 Data Points Processed

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The Verdict

Got Watts Electric handles complex solar projects without leaving you stranded mid-install. We analyzed hundreds of reviews and found the company delivers on ambitious home electrification plans, from panel upgrades to battery systems, even when timelines stretch due to utility delays or supply-chain hiccups. In one detailed account, a homeowner described an eight-month wait for PG&E to upgrade underground service for a full solar-plus-electrification setup, and Got Watts monitored progress weekly, kept the customer informed, and completed the roof installation in a single day once approvals cleared. Communication stood out across 309 mentions of sales conduct and 380 mentions of project management. Reviews specifically praised Samantha for flagging outdated electrical panels that competitors missed, and Jeremy for responding personally when customers raised concerns. The crew's approach to protecting your home also came through in the data: 94 reviews described electricians wearing boot covers over finished floors, straightening crooked switch plates for better aesthetics, and cleaning up so thoroughly you wouldn't know they'd been there. We did find a cautionary tale about permitting delays on a solar add-on that cost the customer access to favorable net-metering rates, so if you're planning phased solar expansion, confirm filing timelines in writing.

If you want an electrician who'll spend 12 hours on a Sunday hunting down faulty wiring instead of walking away from a messy diagnosis, Got Watts is worth the premium. Their project management keeps multi-month installs on track even when utilities stall.

Reviews That Shaped Our Verdict

Teresa P.
YelpSep 16, 2023

Teresa chose Got Watts to install a solar system large enough to let her electrify the house, and she waited patiently while the project unfolded. She began the process in August 2022 and watched the timeline stretch out as the utility worked through service upgrades for her underground lines—plans, approvals and a delayed dig—and then shifted crews during the heavy 2022–2023 winter rains. Pandemic-driven supply-chain problems added more pauses. Throughout those months Got Watts stayed on top of the work, tracked every step, and kept her informed about status and setbacks. When installers finally moved in, the panels went up in a single day, the crew always cleaned up, and the finished system matched the original plan. The system has been running since April and is meeting her needs: it’s sized to support home electrification so she can run air conditioning on hot days, and it even made it possible to cap the gas meter after a leak was found, protecting the family. She didn’t fault the company for the external delays—what mattered was that they listened, delivered the right system, and stayed communicative through a lengthy, complicated process.

Verified CustomerLong-term CustomerRecent
Robert C.
YelpSep 28, 2024

Robert C. contacted Got Watts on 3/15/2024 to get an estimate for rooftop solar, a Tesla Powerwall 3 battery and an upgrade to an aging electrical panel at his home. Five days later he met virtually with Samantha, who flagged the older panel issue that other companies had missed — her technical eye is what convinced him to move forward. He signed the agreement on 4/4/2024, and the electrical foreman Chris came out to do a site assessment, even flying a drone over the roof to check its condition, which put him at ease. Install crews split the work: Danny and Eli handled the Powerwall install, roof connections and the main and subpanel upgrades, while a separate Got Watts crew installed the solar array quickly and cleanly. A few administrative hiccups stretched the timeline, so he reached out to owner Jeremy; Jeremy investigated with the staff and resolved the hold-ups, and Mark met the county inspector to secure final sign-off and the meter release. The system was finished by 7/18/2024 but had to wait for PG&E; on 8/1/2024 he got the go-ahead and the system went live. After having the house painted, he arranged panel cleaning through Jeremy at a reasonable rate — Jeremy came by, did

Verified CustomerLong-term CustomerRecent
Brian P.
YelpMar 2, 2015

Brian bought a fixer-upper in Oakland in November 2014 and wanted only to replace ugly fluorescent lights with recessed fixtures and handle a few items flagged by his inspector. When Got Watts came out, Jeremy walked the plans with him, pointed out limitations, and warned that the house likely needed a service upgrade — a bigger PG&E feed and a new panel — to support the work. They hired Got Watts and the crew began the job. After installing the recessed lights and the new panel, the team discovered the panel wouldn’t play nice with the house’s wiring: roughly 70% of the home still used knob-and-tube, a hazard missed in the home inspection. Jeremy spent a grueling 12 hours one Sunday tracing a tripping circuit, trying to isolate the culprit rather than force an immediate rewire. He couldn’t find a single faulty run, and while searching uncovered more dangerously outdated wiring hidden behind walls. The only safe path forward became a full rewire if the new panel was to pass Oakland’s final permit. With a move-in goal of mid-to-late January, the timeline looked tight. Jeremy, Troy, Abe, James and the rest of the Got Watts crew carved the rewire into their holiday schedules, slot

Verified CustomerLong-term CustomerUnfair

Platforms Monitored

Yelp
299 Reviews · 1 Location
4.7/5
Google
265 Reviews · 1 Location
4.9/5
SolarReviews
12 Reviews · 1 Location
4.2/5
EnergySage
Tracking
N/A
BBB
Tracking
N/A

Performance by Work Type

ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.8/5
SOLAR
SOLAR
Installation, permitting, and grid connection.
4.9/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.9/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
4.9/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
5.0/5

How We Got To Trust Score 94

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 13 years

Among the longest-standing installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

Licensed Contractor

A valid contractor license is on record.

What You Can Expect

Don Mohr
GoogleFeb 12, 2025

Don Mohr had spent several years trying to get a solar panel plus battery system installed on his home, repeatedly stalled by frustrating hold-ups — then he turned to Got Watts and the whole project wrapped up smoothly. He found the team handled everything professionally and without drama: Samantha helped scope the system and finalize the plans, and Danny and Mark performed the electrical work to wire, install, and commission the system. The install arrived on schedule and on budget, with a friendly crew and solid craftsmanship. An April 2025 update added a final, unexpected benefit: Lindsay Altman sent a late-December reminder to complete paperwork, which enabled a very significant tax break when he filed his taxes — a deadline nudge that otherwise would have cost him dearly.

PositiveVerified CustomerLong-term CustomerRecent
Teresa P.
YelpSep 16, 2023

Teresa chose Got Watts to install a solar system large enough to let her electrify the house, and she waited patiently while the project unfolded. She began the process in August 2022 and watched the timeline stretch out as the utility worked through service upgrades for her underground lines—plans, approvals and a delayed dig—and then shifted crews during the heavy 2022–2023 winter rains. Pandemic-driven supply-chain problems added more pauses. Throughout those months Got Watts stayed on top of the work, tracked every step, and kept her informed about status and setbacks. When installers finally moved in, the panels went up in a single day, the crew always cleaned up, and the finished system matched the original plan. The system has been running since April and is meeting her needs: it’s sized to support home electrification so she can run air conditioning on hot days, and it even made it possible to cap the gas meter after a leak was found, protecting the family. She didn’t fault the company for the external delays—what mattered was that they listened, delivered the right system, and stayed communicative through a lengthy, complicated process.

PositiveVerified CustomerLong-term CustomerRecent
Todd Polasek
GoogleJul 30, 2023

Todd lived with a home solar system for a year and discovered it produced exactly what Sam projected. What stuck with him most was the installers' attention to detail: Sean ran the conduit internally at "no extra charge," and Justin and Jeremy set up the rack system while being pleasant to work with. The front office stayed on top of any questions, and Mark walked him through a thorough post-install explanation of how the system operates. In short, he ended up with reliable production that matched the estimate and an installation crew willing to handle extra work without adding cost — the kind of detail that made the project feel well managed.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction