Score
Green Energy Group reviews
• updated MAR 3, 2026Loading map...
The Verdict
We found a company that uses spoofed local numbers to flood homeowners with sales calls, then hangs up when you ask basic questions like their office address. In one review, a California representative claiming to work for Green Energy Group couldn't provide a street address and hung up mid-conversation when pressed. We analyzed dozens of complaints spanning nearly a decade, and 45 reviews describe deceptive sales tactics like calling numbers on the Do Not Call registry, using disconnected callback numbers, and having reps who curse at customers or hang up when challenged. One reviewer was called three times in a single workday, told the rep not to call back, and received another call 45 minutes later. When they asked for an office number, the line went dead. The few positive reviews mention smooth installations and responsive follow-up, but they're buried under a mountain of red flags. We couldn't find evidence this company operates transparently or respects basic consumer-protection laws. (If "Chris Nelson" calls from a suspiciously local number, it's probably this crew.)
If you're researching solar installers, cross this one off your list immediately. A pattern of spoofed calls, disconnected numbers, and reps who hang up when asked for an address suggests this company prioritizes lead volume over legitimate service.
3 Stories That Stood Out
Updated 8-18-16, JT S. got relentless outreach — roughly two calls a day — from 716-406-4973 and finally decided to pick up. He answered to a woman who claimed the caller was Green Solar in California but froze when asked for a company address. After being transferred to Patrick, he learned Patrick also claimed to work for the same company yet could only say “California” when pressed for an address. Patrick then rattled off JT’s name, phone and email (all correct), and when JT asked for Patrick’s contact details the call ended with an “OHHHH ok...” and a hang-up. He described the pattern from other calls: silent or automated rings from a New York number tied to Green Energy Group, a transfer to a man calling himself John Smith with US Home Solar who showed no interest in answering questions, and finally a polite rep named Doug at Home Solar Solutions who said his company operates out of San Francisco. When JT asked how they had obtained his information, the answers wavered between “someone visited your house” or “you filled out an online request” — neither of which matched his experience — and no one could clearly explain the source. What stuck with him was that callers could r
John O. started getting phone calls from the company every single week, usually from a caller who identified himself as Michael. He told Michael not to call, but the caller rang again the next day and swore at him; when John asked for a supervisor’s number because the order was “too big” for Michael to handle, Michael hung up. He kept blocking numbers, but the group switched to new ones and the calls continued. Frustrated, he asked for anyone to post the company’s name, phone number or address so others would know, even joking their number was “negative one.” He also said he wanted to sue and expressed a desire to physically confront the staff. The detail that stands out most is the relentless, unblockable calling combined with an apparent refusal to escalate—he couldn’t get a supervisor and the harassment didn’t stop.
Michelle H. got a robo-call at her home from someone who identified himself as Chris Nelson. Because she’s on the National Do Not Call list through the Direct Marketing Association, she answered by saying she wasn’t the homeowner — and he immediately hung up. Curious and unsettled, she searched for the company’s contact information and discovered that both phone numbers listed were disconnected. She described the outreach as unethical and a violation of privacy rules, called the caller rude for cutting off the call, and came away suspicious of the business’s legitimacy, especially given the impossible-to-reach phone numbers.
Platforms Monitored
Performance by Work Type
How We Got To Trust Score 43
Clean Record
Unauthorized Activities
Passed screening
Misleading Claims
Passed screening
Background Check
Serving customers for 11 years
Operating longer than most installers in the market.
BBB Rating
Not BBB rated.
Natural Review Patterns
Reviews were posted naturally over time.
What You Can Expect
John O. started getting phone calls from the company every single week, usually from a caller who identified himself as Michael. He told Michael not to call, but the caller rang again the next day and swore at him; when John asked for a supervisor’s number because the order was “too big” for Michael to handle, Michael hung up. He kept blocking numbers, but the group switched to new ones and the calls continued. Frustrated, he asked for anyone to post the company’s name, phone number or address so others would know, even joking their number was “negative one.” He also said he wanted to sue and expressed a desire to physically confront the staff. The detail that stands out most is the relentless, unblockable calling combined with an apparent refusal to escalate—he couldn’t get a supervisor and the harassment didn’t stop.
Matt S. received a call on his cell phone today and found the caller sounded more like an automated recording or someone using software to juggle multiple lines — replies came with awkward delays and failed to answer his questions. He felt the whole exchange was obnoxious and even borderline illegal, and it left him unwilling to consider doing business with them; the robotic, non‑responsive nature of the call is the detail that stuck with him.
Jordan S. discovered his elderly parents were being repeatedly called by this company even though they never asked to be contacted. They went to their parents’ house, blocked one number, and then watched calls resume the very next day from a different number. Angered by the persistence, they warned the caller that they would contact authorities and pursue a harassment charge if the calls continued, and demanded the company stop contacting senior citizens. The most striking detail: blocking a number didn’t stop the outreach — new numbers showed up immediately, which turned routine sales calls into an escalation that prompted talk of legal action.
Sean B. had grown to dread his Home Depot runs once solar companies started swarming every parking lot; after being turned down by half a dozen firms, he stopped believing anyone could actually get him financed. He had an $850 monthly electric bill, plenty of home equity, and multiple companies promising the moon only to have the finance teams reject him — often explaining that he couldn’t afford a roughly $175 solar payment. Frustrated and resigned, he stopped answering the automated sales calls. Then Robert pulled up in Sean’s driveway and asked one straight question: did he want solar for his house? Skeptical, he made Robert a simple deal — get him qualified and explain why the others failed, and he would buy systems for both his home and his parents’ if the proposal made sense. Robert left, came back two days later with approval in hand, and followed through on everything he promised. Robert’s crew completed the install at Sean’s parents’ home recently, and the work looked flawless: tight attention to detail, solid mid-range pricing, and equipment that felt like quality rather than the cheapest option. More important to Sean was the confidence that Robert would still be an,“
David H. left a one-star review after a brief interaction that became aggravating: he kept getting phone calls even after telling the company to stop. He called them scammers and ended the experience frustrated by the relentless outreach. The clearest takeaway for a prospective buyer is simple and specific — the company continued calling despite a direct request to cease contact.
Hilary Z. woke to a robocall at 7:30 a.m. pitching solar for her home. She lives in a condo where rooftop panels aren’t an option, yet the company called anyway and provided no way to opt out. The combination of an unsolicited early-morning call and the absence of an opt-out left her feeling the outreach was a disrespectful business practice — a memorable example of blanket marketing that didn’t account for basic customer circumstances.
Mary H. hired Green Energy Group to outfit her home's roof with a solar array aimed at dramatically cutting her Edison bill. The company designed the system to hit that target, and after months of use she now pays about $1 per month to Edison—saving well over $500 each month. The panels sit low and blend with the roof so most visitors don't even notice them. Installation moved smoothly: crews showed up on time, stayed courteous and neat, and left the site clean, while customer service remained responsive throughout. The most striking outcome was how precisely the design delivered both the promised financial result and an unobtrusive look—near‑zero electric bills without an obvious change to the roof.
David K. left a one-star review after getting persistent cold calls about solar and discovering the caller didn’t actually install panels. He learned the operation was a dialing-for-dollars lead generator that collects names to sell to real solar companies, not a legitimate installer. He found those calls merely become a nuisance and drive up the overall cost of going solar because installers end up paying for the leads. He recommends skipping the cold-call middlemen and instead ask around locally—talk to people who have gone solar in your area—to connect with companies that actually install systems for a living.
Mark P. picked up a call from Green Energy Group and noticed the caller ID listed the U.S. Government — a mismatch that immediately raised red flags. With 49 years of cumulative U.S. government work behind him, he recognized the deception and felt the company was hiding its identity. He examined the phone number and found it didn’t align with the caller ID, which compounded his suspicion. On top of that, he questioned buying a solar system from a non-local firm with no known local repair representatives. He left a one-star review and walked away from the conversation because the misleading caller ID and lack of local support convinced him the offer was untrustworthy.
Long-term Satisfaction
Recent customers rate Green Energy Group 5.0 ★
Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.