95Trust Score
WattBot

HomePro Solutions reviews

/ NATIONAL
HomePro Solutions
42 Reviews • 1 Location 5,586 Data Points Processed

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The Verdict

HomePro Solutions gets the basics right that most solar installers fumble. We analyzed dozens of reviews and found the same pattern repeating: Tim Lunsford answers his phone, shows up on time, and doesn't vanish after he gets your signature. One homeowner contacted ten installers racing the NEM 2.0 deadline and said Tim stood out completely, providing detail in his proposal that no other installer matched. Another noted he recommended against adding a battery because it didn't make financial sense, even though he could have made more money on the sale. Reviews consistently highlight fair pricing (though not the absolute cheapest), one-day installations by friendly crews, and proactive follow-up calls weeks after the system goes live. Twenty-five reviewers specifically praised the company's honesty and transparency, and we couldn't find a single complaint about workmanship quality. Two reviews mention poor communication and delayed callbacks, so if you need hand-holding through every step, you may want a larger operation with dedicated project managers. But if you want an installer who'll tell you what you don't need and then actually show up when promised, HomePro delivers.

If you're choosing purely on the lowest bid, you'll probably find a cheaper quote. But if you value an installer who answers questions without sales pressure and stays reachable after installation, the modest premium is worth it.

Reviews That Shaped Our Verdict

Doug ..
YelpMar 17, 2023

Facing the fast-approaching NEM 2.0 deadline, Doug reached out to ten installers to make sure his solar project would be completed on time and set up for the future. More than half of those companies stumbled—many were slow to answer or rigid about system design—and some bids ran roughly 40% higher than others. Tim and his team, by contrast, rose to the top: they answered quickly, listened to Doug’s concerns, and put together a tailored plan that addressed both his immediate needs and potential future expansions. Their proposal included more detail than any other, and their pricing for the panels and the extra electrical work felt fair. He found Tim easy to get hold of, and that combination of clear communication, a thorough proposal, and assurance about the NEM 2.0 timeline is what made him choose their team.

Verified CustomerLong-term CustomerRecent
Jamie H.
YelpMay 1, 2022

Jamie H. decided to add solar to their house last year after a large tree that had shaded the backyard and roof died. After requesting bids from five companies they gravitated to HomePro because Tim Lunsford stood out as the most professional and responsive. Tim arrived on time, walked through a clear, tailored proposal, answered questions without any sales pressure, and offered a competitive estimate—close to the lowest but not the cheapest—which helped them trust that HomePro would follow through. The company lived up to that trust: a friendly, efficient crew completed a quality installation in a single day. Throughout contracting, permits, installation and follow-up, Tim stayed reachable and handled questions promptly. They walked away impressed by how smoothly a quick, one-day install paired with consistent, hands-on attention from the salesperson kept the whole process stress-free.

Verified CustomerLong-term CustomerRecent
Melissa G.
YelpNov 4, 2021

Melissa moved into her Martinez home about a year ago and, confronted with blistering summer heat, decided to shop solar. What stood out was HomePro’s owner, Tim—after listening to 7–8 pitches from big names like Tesla, SunRun and a pushy Costco-linked salesperson, they picked HomePro not for the lowest price but for responsiveness and honesty. He answered quickly, walked her through every detail without pressure, and even recommended they skip a battery for now—an upgrade he could have sold but didn’t think made sense for their situation. The crew installed sleek panels (no ugly white grid lines) and did a tidy, professional job. Once the system was live, she kept the air conditioning running hard this summer and still saw energy bills of only $20 a month. She’s since sent several friends and neighbors to Tim; the takeaway that sticks is the owner’s straightforward advice to avoid an unnecessary battery and the surprisingly tiny monthly bill that followed.

Verified CustomerLong-term Customer

Platforms Monitored

Yelp
42 Reviews · 1 Location
4.9/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A
BBB
Tracking
N/A
Google
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
5.0/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
4.7/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
N/A
BATTERY
BATTERY
Energy storage for backup savings and independence.
N/A
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
N/A
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 95

Clean Record

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 5 years

Newer than most installers in the market.

BBB Rating

Not BBB rated.

Natural Review Patterns

Reviews were posted naturally over time.

Contractor License

License information could not be confirmed.

What You Can Expect

Melissa G.
YelpNov 4, 2021

Melissa moved into her Martinez home about a year ago and, confronted with blistering summer heat, decided to shop solar. What stood out was HomePro’s owner, Tim—after listening to 7–8 pitches from big names like Tesla, SunRun and a pushy Costco-linked salesperson, they picked HomePro not for the lowest price but for responsiveness and honesty. He answered quickly, walked her through every detail without pressure, and even recommended they skip a battery for now—an upgrade he could have sold but didn’t think made sense for their situation. The crew installed sleek panels (no ugly white grid lines) and did a tidy, professional job. Once the system was live, she kept the air conditioning running hard this summer and still saw energy bills of only $20 a month. She’s since sent several friends and neighbors to Tim; the takeaway that sticks is the owner’s straightforward advice to avoid an unnecessary battery and the surprisingly tiny monthly bill that followed.

PositiveVerified CustomerLong-term Customer
Austin T.
YelpFeb 27, 2024

Austin T. felt overwhelmed by the many solar companies and options, but found Tim’s team at HomePro Solutions patient and refreshingly low‑pressure. He ended up with a well-priced residential system and an installation that flowed smoothly from start to finish. Installers arrived on time, behaved professionally, and left the jobsite tidy. The detail that stood out most was the post-install care: Tim’s team checked in several times without prompting to confirm the system was performing and that he was satisfied. He has recommended HomePro to friends and neighbors, who had similar positive installations — and the unsolicited follow-ups and steady communication are what stayed with him afterward.

PositiveVerified CustomerLong-term CustomerRecent
Adam R.
YelpDec 15, 2023

After dealing with two unreliable companies, Adam found HomePro Solutions to be a real relief — Tim delivered a very competitive quote and the team backed it up with steady, clear communication. He watched Jessica and Monica at Solar Savings Direct handle the paperwork and updates so nothing fell through the cracks. The project hit a long pause because of PGE delays, but the installers finished the work and Adam ended up with an impressive system now waiting for final inspection in a couple of weeks. What stuck with him was how responsive the crew stayed through the utility backlog — prompt quotes and ongoing coordination that kept the job moving to completion.

PositiveVerified CustomerLong-term CustomerRecent

Long-term Satisfaction