Infinium Solar reviews

Geoffrey had Infinium install two SP systems on his property. Four years after the original install he ran into a failed microinverter; Infinium processed the warranty claim quickly and replaced it at no cost. That prompt, no-charge follow-up left him confident enough to plan a return: if whole-house batteries drop in price he intends to have Infinium install three of them. The memorable detail is the company’s willingness to resolve a years‑old hardware failure fast and free.

M D had solar panels installed on a duplex and pushed to meet the April 2023 deadline so both meters could qualify for the NEM2 rate. They met that deadline, but PGE only awarded NEM2 to one unit, and the utility’s Solar Department proved so disorganized that it took eight frustrating months to straighten out the paperwork. With persistent intervention from Kirby Dimaculangan at Infinium, the hold-up finally cleared and the second unit was moved onto the NEM2 schedule. The memorable detail: Kirby’s follow-up and tenacity is what untangled the mess — without his help, they likely would still be fighting the utility’s red tape.

Ravishankar Jonnalagadda called Infinum to repair a 10-year-old solar array after roughly half the panels stopped producing. He found the team unusually responsive: Jacob, the sales contact, called at the appointed time and the technician, Theo, came out to diagnose a wiring fault. The crew followed up with a written estimate the next day; once he approved it, Theo returned that same day and completed the repairs. Amy Posas managed the project coordination and kept communication simple and clear, which smoothed the whole process. What stood out was the speed from diagnosis to fix — estimate in a day and the job finished the same day after approval — leaving him with a working system and a straightforward experience.

Tom Bardin had Infinium install a rooftop solar system with battery storage on his house about a year ago. The installation itself moved along smoothly; the only hold-up came from a city inspector, which was beyond Infinium’s control. A while later he ran into trouble getting the system online for remote monitoring. Infinium’s support team jumped on the problem immediately, walked him through troubleshooting steps and, after testing, traced the issue to his home router — he had accidentally blocked the system’s access. He has been very satisfied with both the hardware and the follow-through from support, and what stuck with him most was how quickly the company tackled a connectivity problem that ultimately turned out to be on his end.

Kevin hired Infinium to install solar panels and a battery system in 2021. The crew led by Jeff and Soroush arrived well prepared, handled site prep carefully and left the property spotless when the job finished. He asked them back to add more battery capacity in summer 2024, and when a small inverter issue arose in 2025 they responded quickly and resolved it. He singled out Jiel Justo for special thanks. What lingered from the experience was the company’s ongoing service and responsiveness — not just a tidy, professional install but the willingness to return for upgrades and promptly fix problems, a clear five-star outcome.

I D. chose Infinium for a home solar installation, and within a couple of years the inverter began to fail. Infinium replaced it with a new unit, but the same problem kept resurfacing, leaving the system unreliable. After I D. posted a review, the issue finally received attention: Jeff stepped in, worked on the problem, and the inverter returned to normal operation. I D. left a four-star rating, and what stands out from the experience is Jeff’s hands-on effort that resolved a persistent fault.

T Tak discovered early on that Infinium would go beyond a typical installation—one of the standout promises was that the company will remove, store and re-install panels when the HOA replaces the roof, a service the homeowner hadn’t seen offered by many installers. After about a year with the system, they report no problems and steady performance: on non-winter days the array produces roughly 15–25 kWh, with very low output on short winter days. The process felt personal: salesperson Gianni walked through every detail, they met the owner and staff, and Dai reviewed the plans before work began. Installation itself finished in a matter of hours, with two electricians configuring the home’s electrical service to accept the new solar feed. When paperwork and utility approvals dragged on, Diann from Infinium kept pushing with PG&E until everything cleared, and Soroosh handled getting the monitoring system up and running. What stayed with them was the company’s persistence—staying on the permit and utility issues until they were right—and the rare offer to store and reinstall panels when the roof is replaced.

Lloyd B chose Infinium to install a solar system on his home three years ago. Recently he pursued a referral bonus and Alvin stepped in to handle the paperwork and smooth the process, delivering standout customer service. Since that original install three neighbors followed his lead and hired Infinium; they told him the company offered solid service and competitive pricing. The memorable detail for him was that Infinium stayed accessible after the sale — Alvin’s hands-on help with the referral bonus showed they remain responsive years later.

David Goldschmid hired Infinium for a full home electrification: they upgraded his electrical panel to code, put up a solar array, added a battery backup sized to run the air conditioning, and installed the monitoring hardware and software — all finished in four days. He ended up with tidy, professional-looking equipment and a system that immediately stopped drawing PG&E power. When a PG&E outage occurred, the house never lost power. The installation worked as designed with no post‑install fixes required. He watched the crew patiently explain each step and answer his many questions plainly, and the contract was clear with no surprise fees. On a later call he spoke with Jiel Justo at Infinium after the panels briefly shut off during an outage; Jiel explained the array had paused to protect the system until the batteries recovered, and the panels came back online exactly as he predicted. Years on, the system continues to perform and the detail David keeps coming back to is that the equipment restarted precisely when Infinium said it would.