NorthStar Solar reviews

Waqar H. found himself racing to get into California’s NEM2 program in April 2023 with only days left before the cutoff; while other solar firms wouldn’t guarantee they could file in time, Northstar Solar stepped in and secured the application, a move that immediately showed strong planning and follow-through. He then had the system installed in 2024, and Northstar completed the job efficiently, kept communication clear throughout, and handled all the panels and peripheral equipment without hiccups. He worked with Sean Rodrigues (510.862.7404) to size the system, and the standout detail from the whole experience was that Northstar not only met the NEM2 deadline when others wouldn’t, but also delivered a smooth, well-managed installation afterward.

P found NorthStar easy and pleasant to work with when arranging a solar installation. They appreciated that the team avoided steering customers to a single panel brand and instead walked them through the available options so they could choose. A year after installation the system has operated without problems, and they remain very happy with the result. The detail that stuck with them was the unbiased, no‑pressure approach to panel selection — that’s what made the difference.

Jay S. hired NorthStar Solar to handle a full turnkey installation at his Danville home in the middle of the COVID pandemic, picking a locally owned team that manages everything from system design and permitting through installation and ongoing service. He found Ryan, the company president, highly engaged and responsive, and the rest of the leadership team to be dedicated experts who run the whole hardware, software and service stack. During the install they discovered a preexisting electrical problem with his main panel that almost prompted PG&E to red‑tag the house—an outcome that would have forced a temporary move-out. NorthStar jumped in, worked around the clock, and implemented a safe, fair fix within two days instead of letting the issue drag on for weeks or passing huge costs along to him. That rapid, accountable response turned him into a big fan. After moving, he hired NorthStar again for a major installation at his Diablo home last fall and walked away with another five-star experience. He has since referred many friends, most of whom have their own positive stories. The detail that stands out most: the crew took ownership of an unexpected safety problem and resolved it—迅

Michael P. checked in a year after his system went live when one of the strings stopped producing. He reached out to Northstar and Jason and his team jumped on it — they sent a tech to inspect, coordinated back-and-forth with Tesla, re-ran some lines, and had the system back up very quickly. He liked having a local company that actually answers and handles the vendor coordination for you; the speedy, hands-on response from Jason’s crew was the standout. The clear takeaway is that any post‑install hiccup was resolved fast because Northstar moved quickly to diagnose and restore production.

In an April 2025 update, David checked in 18 months after a roof-mounted solar and battery installation. He found himself still 100% satisfied with the roof work and the system's performance. He even shared a screenshot from the Enphase app that documents 2024 production and consumption, offering a concrete, data-backed snapshot of how the system performed over a full year. That year-long production vs. consumption graph is the detail that really anchors his continued satisfaction.

Eric K. went solar a little over a year ago and watched the crew hustle to get all the paperwork submitted before the NEM2 deadline during an especially busy period — he appreciated that the company hit that cutoff. He ended up with a professional installation and found the office staff very helpful. He had asked to upsize the system to cover future needs like electric vehicle charging, but salesperson Sean leaned on prior billing history and the original, smaller design stayed in place; worried about missing the deadline, he didn’t push to change it. At the first-year true-up he faced a bill even though his usage hadn’t climbed much. Then, after adding a small plug‑and‑play hot tub last month, his true-up shot up roughly $200 in a single month — he accepts the hot tub isn’t efficient, but it made clear why he wanted a larger array. His takeaway: if you plan to add EV charging or other new loads, insist on extra panels during design rather than risking a costly true-up later.

Danielle chose Northstar Solar to replace the roof and install a solar array on their home, and she ended up with a much better outcome than expected. They discovered both projects wrapped up in record time, and the price came in far below competing bids — some other companies quoted roughly twice as much. More than a year has passed, including periods of record rainfall, and the roof and panels have held up with no issues. The standout detail: a local firm handled both roof and solar quickly and at a fraction of the cost, with performance that’s proven durable through a full year of heavy weather.

Best decided to go with NorthStar after shopping multiple bids because he wanted a local company that does its own roofing and solar work and doesn’t subcontract. He valued those three things above finding the absolute cheapest price, and NorthStar checked the boxes while offering a competitive quote and a strong Yelp reputation. The process wasn’t perfectly smooth — he had to follow up three to four times before the company finally produced a formal quote — but the site survey arrived on schedule on 2/24/2022 to inspect the roof and electrical. Installation wrapped up on 3/6/2023, and the array has been producing power for the past year; the federal tax credit was also approved. The detail that stands out for a prospective buyer: NorthStar handled roofing and solar in-house, and that integrated approach left him with a working system and the tax-credit paperwork squared away.

In February 2021 Eitan hired NorthStar Solar to install a 12 kW solar array with a 20 kW battery to back up his entire home. He watched Ryan walk him through the quote on a video call, laying out options and tradeoffs, then set an installation window that was finalized a few weeks before the work began. The crew completed the job in three days and the household only lost power for a few hours during the switchover; since then the system kept the house powered through every planned and unplanned outage in the area. NorthStar handled the permitting and all dealings with PG&E, and when an Enphase controller panel proved defective at commissioning they coordinated with Enphase to get a replacement shipped and installed (one brief outage occurred for that swap). Their final quote came in about 10% lower than other local companies. The detail that stands out: the system has reliably kept the home running through subsequent outages, and NorthStar took care of the paperwork and the one equipment hiccup quickly.