61
Trust
Score
WattBot

Prolectric reviews

NATIONAL
Prolectric
66 Reviews • 2 Locations 8,778 Data Points Processed

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The Verdict

This company is currently in collapse, and you should not work with them under any circumstances. We found multiple 2025 reviews documenting a systematic pattern of failure: Prolectric took full payments from customers, never pulled permits, stopped responding to calls, and in at least one case left a supplier lien on a homeowner's property after pocketing their money. One customer paid in full in December 2024, watched their system fail within six months, then spent 1.5 months without power because the company refused to honor its 10-year warranty. Another homeowner discovered no permit had ever been filed despite months of assurances that Prolectric was 'working closely with the permitting department.' The workmanship scores look solid because earlier reviews (2023-2024) captured a functioning business. But by late 2025, the operation had shifted to what multiple customers now describe as a scam. One reviewer learned from an insurer that Prolectric 'scammed a bunch of people' before closing down. If a contractor tells you they'll handle permits and warranty support, and then vanishes the moment something breaks, you're left holding a lien and a dead system.

If you've already signed a contract with Prolectric, contact your payment provider immediately to dispute the charge. If you're researching solar installers, cross this one off your list. The company appears to have collapsed in late 2025, leaving customers with unpaid liens, broken systems, and no recourse.

3 Stories That Stood Out

1. Chris L.
Yelp | Oct 29, 2025 |

Chris L. and their partner, two senior citizens with special needs, paid a large sum in cash for a solar-plus-battery installation from Prolectric LLC. The company’s WA electrical license (PROLEL*790RM) appears on the Washington State L&I site and on Prolectric’s own website, and Gabe and Megan S. are listed as owners there. After installation, they discovered the backup system only powered a few electrical receptacles and some ceiling lights — it never connected to the home’s heat pump. Prolectric initially promised in writing to add the heat pump circuit if certain electrical improvements were made, but later refused to make that connection even if the homeowners completed the requested modifications. The homeowners were not asked which loads they wanted protected; those decisions were made for them without agreement. Their contract included a 10-year warranty covering annual panel cleanings and any repairs, but Prolectric has declined to honor that warranty. The couple paid in full at the end of December 2024; less than six months later the system experienced a major failure and stopped producing. It remained completely down for about 1.5 months during peak summer sunlight.

2. peter shchepin
Google | Jun 28, 2025 |

Peter paid ProElectric in full for a home installation and later discovered that ProElectric’s owner, Zach, had not paid the material supplier, Howard Supply Co., so a lien was recorded against his house. He spent months getting repeated assurances from Zach that the outstanding bill would be settled, but the lien remains active. A partial payment Zach tried to send failed to clear, which only increased concerns about the company’s financial stability and handling of vendor payments. At the same time, he handed Zach a deposit for a separate project. Despite promised start dates over several months, no measurable work has begun. What unfolded for him looks like a pattern: customer funds accepted without vendors being paid, a lien placed on the property, a payment that bounced, and ongoing promises that produced no follow-through. Those events left him facing legal complications, financial stress, and a loss of trust in ProElectric. The concrete detail that will stay with him — and what other homeowners should notice — is that paying in full did not protect his title: Howard Supply Co.’s lien remains on his home, and his second project’s deposit has yielded no progress.

3. Chris Greissinger
Google | Dec 12, 2025 |

Chris Greissinger contracted this company for a solar project and ended up convinced it was a scam. He worked through Josh Terry — described as a friendly, linebacker-sized man — and learned that Zachary (Zack) Freerks was the other principal. Work appeared to be happening into early November, but after that the pair continued to collect payments from multiple customers while the installations never progressed. They repeatedly told him they were “working closely” with the permitting office to keep the project moving, only for Chris to later discover no permit had been applied for. He also spoke with an insurer connected to their projects who said the company had defrauded other clients, and he began to see a cluster of negative reviews and BBB complaints echoing that claim. Josh had told him at signing that the two had recently bought the business, suggesting the prior company, Prolectric, might have been legitimate — Chris concluded that the new operation run by Freerks and Terry was not, and that the company now appears to be winding down or declaring bankruptcy. The detail that stayed with him: repeated assurances about permits while no permit was ever filed.

Platforms Monitored

Google
54 Reviews · 1 Location
4.9/5
Yelp
8 Reviews · 2 Locations
3.9/5
BBB
4 Reviews · 1 Location
3.0/5
SolarReviews
Tracking
N/A
EnergySage
Tracking
N/A

Performance by Work Type

SOLAR
SOLAR
Installation, permitting, and grid connection.
4.2/5
ROOFING
ROOFING
Repair or replacement, before or after solar installation.
5.0/5
ELECTRICAL
ELECTRICAL
Panel upgrades and wiring for system readiness.
4.9/5
SERVICE
SERVICE
Repairs, maintenance, and ongoing system support.
4.9/5
BATTERY
BATTERY
Energy storage for backup savings and independence.
4.0/5
COMPLEX PROJECTS
COMPLEX PROJECTS
Multi-trade installations requiring co-ordination.
N/A

How We Got To Trust Score 61

No Red Flags

Unauthorized Activities

Passed screening

We checked for:
Unauthorized charges
Undisclosed loans
Identity theft
Forged signatures
Fake contracts
Falsified permits

Misleading Claims

Passed screening

We checked for:
Bait & switch
Overstated savings
Hidden fees
Misrepresented specs
False performance
Misleading warranty

Background Check

Serving customers for 4 years

Newer than most installers in the market.

BBB Rating: A+

Excellent BBB standing. Strong complaint resolution.

Natural Review Patterns

Reviews were posted naturally over time.

What You Can Expect

01

1. Peter S
BBB | Jun 28, 2025 |

Peter S has tinkered with electronics since childhood and long dreamed of generating his own power for true energy independence. After following the solar industry for years, he grew frustrated by high quotes and the headaches of planning, permitting, and a DIY route — until he met a representative from Proelectric who understood his technical concerns and cut through the confusion. He decided to move forward and oversaw the installation himself; watching the crew work, he discovered a level of professionalism and attention to detail that matched his expectations as an electronics enthusiast. Proelectric delivered what he had hoped for: fair, affordable pricing and a quality installation that made the idea of renewable energy tangible. More than anything, he walked away with the certainty that the installers were focused on helping him reach energy independence—not just maximizing profit—and with a system that finally supports his plan to combine home solar with electric vehicle use.

2. 8mask
Google | Sep 7, 2024 |

On their Olympia, WA home, 8mask chose Prolectric to install a rooftop solar array paired with a Tesla Powerwall 3. They experienced a project that ran without hiccups: scheduling and communication stayed clear, the crew acted professionally, and the installation showed careful, precise workmanship. The standout detail was how seamlessly the Powerwall 3 was integrated into the system — everything came together cleanly. The lasting takeaway for a prospective buyer is concrete: a professional, well-executed solar-plus-storage install that required little follow-up.

3. Chris Greissinger
Google | Dec 12, 2025 |

Chris Greissinger contracted this company for a solar project and ended up convinced it was a scam. He worked through Josh Terry — described as a friendly, linebacker-sized man — and learned that Zachary (Zack) Freerks was the other principal. Work appeared to be happening into early November, but after that the pair continued to collect payments from multiple customers while the installations never progressed. They repeatedly told him they were “working closely” with the permitting office to keep the project moving, only for Chris to later discover no permit had been applied for. He also spoke with an insurer connected to their projects who said the company had defrauded other clients, and he began to see a cluster of negative reviews and BBB complaints echoing that claim. Josh had told him at signing that the two had recently bought the business, suggesting the prior company, Prolectric, might have been legitimate — Chris concluded that the new operation run by Freerks and Terry was not, and that the company now appears to be winding down or declaring bankruptcy. The detail that stayed with him: repeated assurances about permits while no permit was ever filed.

02

1. Janet Overgaard
Google | Oct 14, 2024 |

Janet chose Prolectric to install a solar system on her home and loved the result. She marveled at how smoothly the crew handled the job and at the company’s consistently great service. She even urged others to “Do the installation.”

2. Phil Andrews
Google | Aug 28, 2024 |

Phil installed a new solar system on his home and walked away very happy with both the equipment and the process. He singled out Gabe, Dax, and Megan for their steady communication and friendly, straightforward approach — the team kept him informed and made scheduling and decisions feel easy. He appreciated how personable interactions replaced the usual hassle around upgrades, making the whole installation smooth for a local homeowner considering solar.

3. Steven Berglund
Google | Aug 21, 2024 |

Steven hired PROLECTRIC to fit a 23-panel solar array and a battery on his home so the system could work in tandem with other components and earn power credits from PGE. He watched the crew install the panels and the storage hardware, and appreciated that Gabe didn’t treat the job like a one-off sale — Gabe explained what to expect before the work began and what would change after it was finished, in plain, experienced terms. Gabe also agreed to handle an unrelated electrical task — adding a bathroom outlet for a bidet — for a reasonable fee, which highlighted the team’s flexibility. In the end he walked away reassured that the system was set up to capture credits and impressed that Gabe’s technical answers felt genuine rather than scripted; the combination of a PGE-ready 23-panel-plus-battery system and that straightforward, helpful approach is what stuck with him.

03

1. Wendy B.
Yelp | Aug 21, 2024 |

Wendy B., who lives in Clackamas County, Oregon, shopped quotes from several solar companies before picking Prolectric. What convinced her went beyond price: Prolectric laid out a detailed installation plan in plain language, showed strong technical knowledge, and encouraged her to gather even more quotes before deciding. She found their estimate fair. On the roof, Gabe and his crew worked with precision and efficiency, stayed pleasant throughout the job, and made a point of cleaning up neatly at the end of each day. The detail that lingered for her was the company's upfront honesty — they welcomed comparison shopping and still won the work — paired with a tidy, professional installation team.

2. Nathan Hobson
Google | Apr 1, 2024 |

Nathan Hobson worked with Prolectric multiple times each week for electrical and solar projects and consistently walked away impressed. He found the crew professional and knowledgeable, and noticed they regularly went the extra mile to keep jobs smooth. Installations arrived on schedule, were completed efficiently, and were done right the first time. He singled out Gabe and Megan for being honest, ethical, and delivering excellent customer care. The detail that stuck with him: dependable, high-quality work delivered by people he trusts.

3. Leslie Ford
Google | Dec 9, 2025 |

Leslie Ford discovered the company crumbled after she had already paid for a solar installation. She ended up out of pocket with no panels or system in place, and found that other customers were left in the same position when the business folded. Her warning is blunt: steer clear — she paid for solar and never received it.

Long-term Satisfaction

Recent customers rate Prolectric 4.2 ★

Long-term reviews carry the most weight in our methodology because they are most representative of what you should be paying for: a system that will perform for years.

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